Sunrise Senior Living

Know that they do not have any transportation to appointments provided by Sunrise at Parma. But there are local community transportations that are available if your family needs that. The staff are excellent and very caring there. I like the activities they provide. And my loved one seems to enjoy the food. The dining hall has been open to residents but not yet for family. The therapies seem to be good as well. So far they have done very well with her.

The residence and staff are very friendly and helpful. They have just changed managers so we are eager to see how the transition goes. The food is good, and they include 3 meals. They have transportation also. I would recommend this community to others.

I think the biggest thing for me is that for the first time, I'm not so stressed out and anxious all the time. I feel confident that they're doing a good job with my loved one, who has dementia. Because of her dementia, I'm having to really put a lot of trust in the caregivers there, and they've been wonderful. I've gone there unexpectedly, and her bed is always made, and her room is spotless. Every time I see her she says "They're so wonderful here," "They're so kind," "It's a beautiful place." At the last place she was in, it was always "I'm so bored," "I don't want to be here." It has been phenomenal here at Sunrise. They just had an Olympics get-together with residents and their families where they served hotdogs, and they do things like that periodically. My loved one is a very social person, and they spotted that immediately. Even if nobody else is doing anything, they'll take her on a walk and keep her entertained, which is exactly what makes her thrive. It's such a great environment. You feel like you're walking up to a Victorian home, not a "nursing home." And it's so homey inside. It feels like someone's house, with a dog there to greet you. The rooms are really nice. I'm so impressed with them overall. I appreciate so much everything they've done for my loved one and our family. It's been such a smooth transition from assisted living to reminiscence care. They called us after a couple of weeks with her in assisted living and said they felt like reminiscence would be a better fit, which was really scary at the time. But it's been the perfect transition for her and for us. Whenever I go there to visit, they greet me by name and tell me how wonderful my loved one is doing. It's such a warm, caring place, and I give them so much credit for everything that they do.

The cleanliness of the community is excellent, the staff are amazing and the care services are so far so good. According to our loved one the food is delicious, and they are opening up more and more activities which we are quite pleased with. The value for cost is right within our budget which is a big plus.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

The communication from the community is good but you also need to let them know what your expectations are and be open to their feedback. I would recommend this community to others based on our experience.

The staff members and the care services are above 5 stars, we are very happy with the community and it's activities. The value for cost for our family has worked out great. We looked at a bunch of other communities and this was had a much more home styled setting to it.

Our family had a virtual tour with Chelsea and despite everything going on with the virus they did a great job. They were able to take us around the community virtually and we had no problems with the communication.

It is a very friendly atmosphere and easy to adjust to. The staff are exceptional. The food is from good to very, very good. Some of the activities available are trips to parks and museums, we went strawberry picking, go to restaurants, concerts, exercise classes, crafts, painting, and more available for the residents.

Loved it. Particularly the washer/dryer in the apartment.

I would tell others that Sunrise is a great community. They are willing to accommodate and care for your loved one. I would recommend you make sure you follow up on requests. This is a community that long term illnesses won't automatically be taken care of.

The staff is very polite and helpful, and really balances the needs of the residence. My loved one's health has improved dramatically since moving in. The community is honest and treats the families well and will adjust pricing up and down based on the care needed. The food is wonderful and they have lots of options. The community is also pet-friendly. I would recommend this community to others.

Very favorable impressions. Positive answers to all the questions!

We had an excellent tour, and then came back for a 2nd tour, this time with Mom. I appreciated that the woman who showed us around did it twice and spent plenty of time with us both times. I Liked it there and thought it was very nice. The residents were very nice and enthusiastic, and I didn't see anybody looking sour. We got to observe an exercise class going on in their community room, and it seemed accessible to residents with differing ability levels. The facility was very clean, and it was a smaller facility, so there was a little less walking to do to get around. In the end, we let my mother choose where she wanted to live. There was nothing concerning here. She just felt more instantly at home at a different community.

It was an immaculate and beautiful facility. They were extremely warm and personable when my loved one came to move in. Everyone on staff stood in the hallway and clapped for her, which was so nice. They were equally warm and professional with my sister and me. They allowed us in to decorate the room. When she passed away shortly after moving in, they handled everything efficiently and professionally. We felt like our loved one was never alone there. I have nothing but praise for them. Based on the experience we had In that short amount of time that she was there, I believe it would have continued to be a very positive experience had she had a longer stay. They may have only known our family for a short amount of time, but we got more than one call of condolence after she passed, and the staff spoke so wonderfully of our mom. The staff were just such super people.

Beautiful facility, professional staff, residents are visibly engaged and enthusiastic which is the strongest indicator for me of operational excellence. Considering as the top choice depending on how the situtation develops with my parents.

i'm just beginning my research for a retirement community for myself. I toured a 2BR apartment and a 2BR cottage. I liked them both but unfortunately they were out of my price range. I could have been happy in either one but my preference was for the cottage. Overall, Fairfax is a beautiful community.

I like them. [Name removed] was very helpful.

Outstanding administration and caring community of nurses and staff. We love the smaller number or residents at Sunrise and the high nurse to resident ratio. Most of all my mother was sold when she learned that there is a wonderful resident dog and cat on the premises for residents to enjoy. We are very happy with Sunrise as our choice!