Sunny Hill Management Co. Inc.

Liked the individual room set up and the pricing so a possibility

I liked it very much and will call to schedule an evaluation.

We really liked this place, staff was nice and place was very clean.

We toured with Sterling Court Roseville and it was a good tour and the facility was very clean and nice. The downfall was the room sizes. We looked at the one bedroom apartment and it was very, very small. It was not doing to meet his needs which is why we decided against this facility.

The staff was very helpful, and friendly. They had a huge amount of staff turnover up to executive director. Overall, they did a pretty a good job.

Fell the tour went well, just wasn't for our needs.

They weren't bad and they weren't good either. My father was in the nursing care unit and there was a language barrier. For the amount of money paid I did not feel like the level of care matched. The staff were very nice and helpful.

I have no complaints of how things had went during my tour of this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan and the variety of menu options as well as activities they had for the resident. The location was easy to access and had nice surroundings. It was just no the right fit for my mother in the end decision.

Brookdale Magnolia is a very inviting and beautiful community. The staff was very friendly and helpful. They were very knowledgeable regarding all of our questions. We chose another community because of affordability and the fees that would be charged were more specific with what we would actually use.

This looked like a nice clean community when we visited. They unfortunately did not have a two bedroom available. The living areas are tiny and it did not seem like this was an active community. The staff we met were nice and I would recommend taking a look at it.

My loved one's son toured this community and really liked it. They were all set to be her in but when they assessed her, they said they could not take her.

Overall the care is sufficient but room for improvement. Promises unkept. I'll be right back, never see Them. The food is improving so thank you. No easily assessable way to mail a letter. The front desk is a far distance for handicapped people. Why not provide convenient drop off boxes. Especially bad is the response from doctors. There has to be a better way to respond.than 24 or 48 hours. Imagiine doctor being in pain for that long.

The Grossmont Gardens was nice but needed some updating. The staff and residents were all very friendly and the tour guide took us around the building.

My loved one was at this community for a short period of time and they have a wonderful staff working there. The activity director was great--lots of fun activities tailored to dementia sufferers, including mini-concerts by professional musicians and dancers. The overall director was also lovely, making all sorts of accommodations for my mother, who is a severe fall risk unaware of her limitations. The director was extremely responsive and caring, always doing her best to make sure my mother was safe and provide the best care possible for her. Unfortunately, as hard as everyone tried, it was just not the right fit for my mom, who needs to be watch constantly. She ended up falling multiple times (luckily without lasting damage). In the end, we decided the community was just too big for her, and we moved her to a much smaller facility with closer supervision.

The activity director at this location is what sold me on moving my loved one into this community . He is absolutely outstanding and takes extra time with my father to make sure his needs are met . My biggest issues are promises that are not being kept, and the communication between the staff and myself. Unsure about the meals, may need more variety of meats made from chicken and turkey. Also, the closest hospital to the facility is terrible and is where my father is sent during emergency situations.

The place is a model of comfort, friendliness, and beauty, but just like a beautiful woman.....it's what is on the inside that counts. Mom has been there only a few weeks. We got her through the initial adjustment and the newnes of routine and being in a new place, then last week it sort of went sideways. There were a few hiccups and I believe my sister (who lives in Corona) addressed them yesterday with management and staff, hopefully. I think my sister and I will need to work hard with mom so that she is engaged with the procedures (I think she is) and just assume Brookdale Magnolia will get back on track. I will be in California with mom shortly for a long visit and I will be able to see and hear what is going on on a daily basis keeping in mind our commitment to Brookdale and Brookdale's commitment to mom.

I was very impressed with the campus, gardens and facilities. Mom was entered at a level 3 out of 4 care and I was given a list of care that would come with the plan, however, after visiting my mother nightly, I have not had my expectations met. In particular, they missed 1 our of two showers promised and are not changing/checking her diaper 3 x a day. When I addressed the nurse, staff and director, I was told "mother" did not deem these needs necessary at the time. Guess What, she is in early dementia and is going to say, "I don't need my diaper changed". The care givers should disregard and simply tell her that "this is what we are doing". The escorts to dinning have ceased and I just hope her monthly cost will come down in light of this.

Our loved one has not been here long, but overall I think they do a good job at Brookdale Sterling Court. It is a ncie looking place, and the staff have been very friendly so far. However, we have had some issues getting things set up with their medication service, that hasn't been as dependable as we had hoped.

My loved one has been home for a year. The main complaints were after the facility was bought out by another owner. Staff was cut, attitudes of some of the ones left- not always as attentive. The food went from good to lower style cafeteria. Originally when I was negotiating the entrance fees, it was mentioned.."I can't go any lower because we have to pay A Place For Mom. " I was surprised that was disclosed because you advertise that there's no fee. Unfortunately, we had to pick the least expensive place, so I guess it was a match as far as that. When [name removed] was refused more independent living quarters(because of her psychosis) that was a real blow for her because she worked hard to lose weight and get more mobile. The independent living quarters and grounds and landscapes are really nice however. [nam removed] was never interested in activities, so I can't comment on that. My main concern that should have been addressed was when she was starting to hear sounds and voices and seeing things that weren't there. That should have been reported to the medical staff and Dr on site to take action. When it got bad and she had to go to ER..it was only then that she received the proper meds(which worked) and assigned a psychologist at the facility. Since she was caught in between assisted care and independent living , I felt she could go home given her improvement. She couldn't go any higher there. Please do not use my name or hers in any of these reports. After a good year back in society, she is declining and we may have to re-consider in the future.. going back there(mainly because of price).

Honestly, it's like a three out of five. Food is just OK. They left my grandma in her pajamas until after lunch on the first day because that's when they could shower her and she didn't wanna go down to breakfast in the morning so they didn't help her get changed. The carpet didn't look new. The cabinets don't close all the way in the kitchen and bathrooms, and our rickety, not updated at all. There is little to no space in the kitchen. Oh hi thank you when my grandmother was at the skilled nursing facility they would not arrange for her to have transportation from there to get her to the assisted living, even though it is within their 10 minute radius. It ultimately was my grandpa's choice, but if it were up to me, this is not the place I would have chosen for my grandparents. My grandfather seems to be very happy there, but I was less than impressed considering how expensive these facilities are and the community fee that they have to pay compared to how outdated it is, the included radius, and how underwhelming the staff are. Also, it would be virtually impossible for an older person to navigate getting in and out of the elevators with the valet carts that they provide when moving in. I had to physically bend down and scoot the carts around corners and edges just to get from outside to the elevator room and then again in and out of the Small elevator.