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StoryPoint Group, LLC

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StoryPoint Group, LLC offers a wide range of living options to accommodate residents’ individual needs and preferences. This senior living provider has 117 locations, including Best of Senior Living Award winners, and offers independent living, assisted living, memory care, and enhanced living options. StoryPoint Group, LLC has 12,678 reviews and an average review rating of 4.6 out of 5. The enhanced living option is unique to StoryPoint Group, LLC and is perfect for seniors in need of flexible care services. At StoryPoint Group, LLC, residents can enjoy delicious dining, socializing with friends, and many stimulating on-site activities.

9.5

Review Score

12,678 reviews
117 communities
67 senior living award communities
Starting from $X,XXX/mo

StoryPoint Group, LLC community listings

Showing 117 communities
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Independence Village of Oxford (Waterstone)

701 Market Street, Oxford, MI 48371

Starting at$X,XXX+ monthly
25
25 Photos available
10
Review Score
328 reviews

I like everything about it. I was just in the hospital and couldn't wait to come back home here to IV Oxford. PT helped me get back on my feet.

Provides: Independent Living

Welcome to Independence Village! Located within the Waterstone Master Community, we offer innovative care to seniors in Oxford, Michigan. With both Independent Living and Enhanced Living options, our community allows you to maintain your independence and freedom, and we take care of everything...

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StoryPoint Pickerington

611 Windmiller Dr, Pickerington, OH 43147

Starting at$X,XXX+ monthly
20
20 Photos available
10
Review Score
83 reviews

The staff always goes out of the way to make you feel welcome is the good part. I'm not sure what could be improved at the moment. I would recommend to others.

Provides: Independent Living

Welcome to StoryPoint Pickerington! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our community offers independent living, where we strive to make every moment of every day something special. We know...

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Woodlawn Meadows Assisted Living and Memory Care

1821 N East St, Hastings, MI 49058

Starting at$X,XXX+ monthly
17
17 Photos available
10
Review Score
88 reviews

Super clean, great atmosphere for residents, and family. Very well ran, everyone is friendly and helpful. My mom has been very well taken care of, and hasn't been happier in a long time. She's safe, happy,...

Provides: Assisted Living, Memory Care

Woodlawn Meadows, a Leisure Living Community, is located in Hastings, Michigan. Here, we’re passionate about serving our senior-living residents and sharing life’s journey together. Offering assisted living and memory care options, our purpose is to provide high-quality senior lifestyle services...

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Independence Village of Pella

2602 Fifield Rd, Pella, IA 50219

Starting at$X,XXX+ monthly
18
18 Photos available
9.9
Review Score
141 reviews

Comfortable happy, well treated by staff. When touring my son and I agreed this is the palce for me. I'm so glad to be here and not elsewhere. Staff is excellent and caring.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village of Pella! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them.?Our various senior living options include independent living, assisted living, and memory care. Throughout each...

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Arbor Grove Assisted Living and Memory Care

1320 Pine Ave, Alma, MI 48801

Starting at$X,XXX+ monthly
14
14 Photos available
9.9
Review Score
66 reviews

The apartment was always kept clean and the staff was very caring. I would absolutely recommend them to others who are searching for senior living for their loved one.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Arbor Grove, a Leisure Living Community in Alma, Michigan, where our residents experience the joys of everyday life together. Residents can relax in the pavilion on a sunny summer day or cozy up next to the fireplace in the winter. Residents and their families will enjoy our open,...

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Bayfield Assisted Living and Memory Care

3932 Monitor Rd., Bay City, MI 48706

Starting at$X,XXX+ monthly
12
12 Photos available
9.9
Review Score
98 reviews

I can highly recommend Bayfield. It's a 10 on staff, food, care, and cleanliness. Everyone that works there is friendly and attentive.

Provides: Assisted Living, Memory Care

Welcome to Bayfield, a Leisure Living Community in Bay City, Michigan. Here, our assisted living option allows seniors to maintain a level of independence while receiving personalized attention for daily needs. For those facing memory impairment, our care team places an emphasis on forming...

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Heritage Hill Assisted Living and Memory Care

1430 Cleaver Rd, Caro, MI 48723

Starting at$X,XXX+ monthly
14
14 Photos available
9.9
Review Score
122 reviews

The best place I've seen. I had friends other places down south and they don't compare to what I found. I am very happy here, it's not home, but the next best thing to it. Everyone is so kind and I have made...

Provides: Assisted Living, Memory Care

At Heritage Hill, a Leisure Living Community in Caro, Michigan, residents can enjoy a relaxing afternoon under the pergola on a sunny day or stay warm next to the fireplace during the winter. Our community provides each resident with open, comfortable spaces that encourage everyone to fully enjoy...

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StoryPoint Union

9255 US-42, Union, KY 41091

Starting at$X,XXX+ monthly
17
17 Photos available
9.9
Review Score
96 reviews

Wonderful experience! Accommodations are outstanding. Outstanding staff both permanent & student, excellent accommodations & activities. Helpful, respectful, I would certainly recommend Story Point.

Provides: Independent Living

Welcome to StoryPoint Union! We are so thrilled to be a part of this beautiful community in Kentucky, offering independent and enhanced living options to seniors in the surrounding areas. With a team of dedicated individuals to help support all their needs, our residents can spend their...

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StoryPoint Collierville

691 S Byhalia Rd, Collierville, TN 38017

Starting at$X,XXX+ monthly
13
13 Photos available
9.9
Review Score
183 reviews

I am so grateful we chose StoryPoint for my family member. They made it such a stress free transition for all of us. It was a big decision for the entire family but as soon as we walked in we felt at home....

Provides: Independent Living

Welcome to StoryPoint Collierville! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and enhanced living. Throughout each service level, we strive to...

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Candlestone Assisted Living and Memory Care

4124 Waldo Ave, Midland, MI 48642

Starting at$X,XXX+ monthly
20
20 Photos available
9.9
Review Score
67 reviews

Just excellent here at Candlestone. I get to make my choices, do what I want, have fun. I've made good friends w/ people and the staff. I look forward to driving my Amigo around and to get outside with...

Provides: Assisted Living, Memory Care

Welcome to Candlestone, a Leisure Living Community in Midland, Michigan, where our residents share in life’s journey together. Our purpose is to provide high-quality assisted living and memory care that promotes the value and dignity of every person. At Candlestone, residents and family members...

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Independence Village of Brighton Valley

7700 Nemco Way, Brighton, MI 48116

Starting at$X,XXX+ monthly
25
25 Photos available
9.9
Review Score
363 reviews

As far as cost, I guess that type of care is just expensive. Everything was wonderful. The only thing was she was in the special care area and we felt the care people were not responsive very timely. We were...

Provides: Independent Living

Welcome to Independence Village! Our independent living and enhanced living services allow residents to maintain their independence while providing a nurturing and enjoyable environment. We know it’s the little things in life that make a difference, so we work so hard to make each moment in our...

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Devonshire Retirement Village

101 Devonshire Dr, Lapeer, MI 48446

Starting at$X,XXX+ monthly
18
18 Photos available
9.9
Review Score
93 reviews

The staff are very friendly and caring. There's activities every day. We do kickball and exercise class and bingo and dominoes and rummicub and excursions. The food is pretty good but portions could be...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Devonshire, a Leisure Living Community in Lapeer, Michigan, where residents share in the joys of everyday life together. Residents can relax in the pavilion on a sunny summer day or cozy up to the fireplace in the winter. Our community offers independent living, assisted living and...

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Cascade Trails Senior Living

1225 Spaulding Ave., Grand Rapids, MI 49546

Starting at$X,XXX+ monthly
25
25 Photos available
9.9
Review Score
62 reviews

Very bright, clean and beautiful facility. Staff very friendly and always helpful. They all make an attempt to include residents in activities, and make them feel part of the CascadeTrails"family". I feel...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Cascade Trails, a Leisure Living Community in Grand Rapids, Michigan, where our residents experience the joys of everyday life together. Residents can relax in the pavilion on a sunny summer day or cozy up to the fireplace in the winter. Our community offers independent living,...

... Read more

Independence Village of Petoskey

965 Hager Drive, Petoskey, MI 49770

Starting at$X,XXX+ monthly
25
25 Photos available
9.8
Review Score
200 reviews

Independence Village is an excellent option for my Mom and she has transitioned well. The staff is very good and I am pleased with everything so far.

Provides: Independent Living

Welcome to Independence Village! Our community offers independent living and enhanced living services. Our team strives each day to make sure all residents are at their happiest and healthiest. Whether it’s helping out with simple, everyday tasks or adding a favorite recipe to our menus, we’re...

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Independence Village of Avon Lake

345 Lear Road, Avon Lake, OH 44012

Starting at$X,XXX+ monthly
25
25 Photos available
9.8
Review Score
173 reviews

The staff at Independence Village of Avon Lake are wonderful. The facility is very clean. Apartments are a good size. There are a ton of activities available to participate in. It is an active community.

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village! Our community offers independent living, assisted living and memory care services. With these specially designed living options, our residents can maintain their independence and also get the support they need when it’s the most essential. This is why we work to...

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Forest Glen Assisted Living

29601 Amerihost Dr., Dowagiac, MI 49047

Starting at$X,XXX+ monthly
14
14 Photos available
9.8
Review Score
70 reviews

[name removed] and staff have been a great help as our parents have adjusted to assisted living. Always willing to assist parent + all of us with our needs. Always Kind & that is noticed by all.

Provides: Assisted Living

At Forest Glen, a Leisure Living Community in Dowagiac, Michigan, residents can relax under the pergola on a sunny summer day or keep warm next to the fireplace in the winter. Our assisted living residents experience the joys of everyday life in a continuing care environment, living in the local...

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Lakeview Terrace Assisted Living

9494 Paden Rd., Lakeview, MI 48850

Starting at$X,XXX+ monthly
17
17 Photos available
9.8
Review Score
80 reviews

Lakeview Terrace Assisted Living is a wonderful facility for our mother. Staff is amazing, family atmosphere, beautiful courtyard and living experience. Very thankful for them and their care.

Provides: Assisted Living

Welcome to Lakeview Terrace, a Leisure Living Community in Lakeview, Michigan. Here, our assisted living option allows seniors to maintain a level of independence while receiving personalized attention for daily needs. For those facing memory impairment, our care team places an emphasis on...

... Read more

Stonegate Village Assisted Living and Memory Care

70 W Argyle Street, Sandusky, MI 48471

Starting at$X,XXX+ monthly
13
13 Photos available
9.8
Review Score
73 reviews

From the very beginning of my residency everyone has been friendly and courteous to myself and my family. I have been able to make my room apartment my own by bringing in my own furniture and making it as...

Provides: Assisted Living, Memory Care

Welcome to Stonegate Village, a Leisure Living Community in Sandusky, Michigan. Here, our assisted living option allows seniors to maintain a level of independence while receiving personalized attention for daily needs. For those facing memory impairment, our care team places an emphasis on...

... Read more

Independence Village of Midland

2325 Rockwell Drive, Midland, MI 48642

Starting at$X,XXX+ monthly
23
23 Photos available
9.8
Review Score
351 reviews

Great place to live, I have met so many people that have become my friends. We have have an abundance of activities that take place everyday. Food truck Fridays just started back up with the warm weather. I...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Independence Village! Our community offers independent living, assisted living and memory care services. With these specialized living options, our residents can maintain their independence and also get the support they need when it’s the most important. Don’t wait to move in; call now...

... Read more

StoryPoint Rockford

2885 10 Mile Rd NE, Rockford, MI 49341

Starting at$X,XXX+ monthly
16
16 Photos available
9.8
Review Score
393 reviews

The apartment size is one of the smaller of the one bedroom apartments but large enough to accommodate all that we need. The staff are remarkably helpful and friendly and the food is good most of the time....

Provides: Assisted Living, Memory Care, Independent Living

At StoryPoint Rockford, we love being a part of the greater Grand Rapids area. Our community is a place where our residents can really enjoy a carefree retirement. At StoryPoint, we offer independent living, enhanced living, assisted living and memory care services. We can meet each resident...

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Crestwood Village Assisted Living and Memory Care

2378 S. Lincoln Rd, Mount Pleasant, MI 48858

Starting at$X,XXX+ monthly
16
16 Photos available
9.8
Review Score
74 reviews

The caregivers are hard workers, very warm call me by name. The executive staff have been really top-notch. As much as I hated giving up our home I'm comfortable here.

Provides: Assisted Living, Memory Care

Welcome to Crestwood Village, a Leisure Living Community in Mount Pleasant, Michigan. Here, our assisted living option allows seniors to maintain a level of independence while receiving personalized attention for daily needs. For those facing memory impairment, our care team places an emphasis on...

... Read more

Springvale Assisted Living and Memory Care

4276 Kroger Dr., Swartz Creek, MI 48473

Starting at$X,XXX+ monthly
21
21 Photos available
9.8
Review Score
90 reviews

Springvale Assisted Living is great. The facilities are top notch. The staff is incredible. They do a great job providing the residents with lots of activities and interesting events that are exciting to the...

Provides: Assisted Living, Memory Care

Springvale, a Leisure Living Community, is located in Swartz Creek, Michigan. Here, we’re dedicated to serving our senior-living residents and sharing life’s journey together. With assisted living and memory care options, our purpose is to provide high-quality senior lifestyle services that...

... Read more

Independence Village of Saginaw

4141 McCarty Road, Saginaw, MI 48603

Starting at$X,XXX+ monthly
19
19 Photos available
24
24 Floor plans available
9.8
Review Score
122 reviews

The executive manager was just fired -- for good cause as he rarely met residents' needs (handling of plumbing, holes in apartments , bugs, making promises he didn't keep). We haven't had a full time...

Provides: Independent Living

Wescourt provides a fulfilling, independent lifestyle in a welcoming environment. Built on beautifully landscaped grounds in the charming community of Saginaw, you'll love the elegance of our facilities and the convenience of the nearby community. We're just minutes from shopping, dining,...

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Danbury Senior Living Huber Heights

8001 Red Buckeye Dr, Tipp City, OH 45371

Starting at$X,XXX+ monthly
13
13 Photos available
9.8
Review Score
46 reviews

Danbury is a really nice facility that's clean. The staff is kind and nice to my mom. The nurses are especially good to her. They do seem to be short staffed at times and can't come in to be there when my...

Provides: Assisted Living, Memory Care, Independent Living

We are brand new to the area, opening in May of 2018, but not new to the business of delivering great care. We are privately owned and our owner is Bill Lemmon who is a senior of 83 years young himself. We pride ourselves in providing 5 star resort style living to seniors who may or may not...

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StoryPoint Clinton Township

16230 19 Mile Road, Clinton Township, MI 48038

Starting at$X,XXX+ monthly
11
11 Photos available
9.8
Review Score
40 reviews

Mom has been at StoryPoint Clinton Township and assisted living since shortly after it opened. She’s very involved in active and busy all the time everyone in the community has taken the time to know her...

Provides: Assisted Living, Memory Care, Independent Living
Viewing 1-25 out of 117 communities

Reviews
for StoryPoint Group, LLC

9.5
Review Score
14,621 reviews

Review Score

14,621 reviews
9.5

Out of 10


5 star

75%

4 star

19%

3 star

4%

2 star

2%

1 star

2%

A Place for Mom has scored StoryPoint Group, LLC with 9.5 out of 10 using our proprietary review score based on 4,371 reviews in the last 2 years. Over all time, StoryPoint Group, LLC has 14,621 reviews with an average "overall experience" of 4.6 out of 5.

Overall Experience
10,856
2,713
578
193
281
Date Submitted
1,495
2,494
4,371
Reviewer
5,494
6,541
1,794
511
Care Received
5,873
5,396
3,260
1961-1980 of 14621 reviews
Sort by

5.0
Alexandra L - Family/Friend
Independent Living
June 26, 2025
Independence Village of Waterstone

Very clean facility, lots of activities for people to engage in. The people and fellow residents are very nice and accommodating. This would be a great place to move mom/dad into and know they are in good hands.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lauren P - Family/Friend
Independent Living
June 26, 2025
Independence Village of Waterstone is a fantastic place for a loved one.

This facility offers many options for a loved one to get involved with fellow residents and interact with outside activities. The food here is outstanding with several different options each night. My grandma has lived here for 2 years and has loved every second of it. She has gotten to meet great people who have become some of her dearest friends and it has allowed her to get involved with certain events and activities that she was unable to do when living at home. The community here is very caring towards the residents and truly becomes home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Rose M - Family/Friend
Memory Care
June 26, 2025
Very happy with Sunrise of Shelby

I’m happy with the care my 95 year old mother has been given at Sunrise. The staff takes the time to give her care and attention she needs. I would recommend Sunrise of Shelby to anyone seeking assisted living for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
June 26, 2025
Verified Review
great, compassionate, caring, helpful staff

I will give them a 5 for everything except the value, which might be in line with what it should be, it just seems really expensive to me. Staff are wonderful and so kind. My parents live in one of the cottages and the size is perfect.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Barb P - Family/Friend
Assisted Living
June 26, 2025
My Mothers stay at the home.

From the first day till her last while my Mom had been in the assisted facility it was a satisfaction knowing how well she was taken care of. The staff and the other residents went beyond to help her when she needed it. I was always informed when something had happen or was going wrong. The home gave our family a feeling of relief to know that she was getting the best care. Whenever someone is looking or asking about an Assisted Living I mention Valparaiso Senior Living highly. Thank you for all you did and are still doing for the residents that stay there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sue Kazusky - Family/Friend
Independent Living
June 25, 2025
Indepence Village Brighton

In placing my friend at Independence Village in Brighton, we found this a beautiful accomodating, positive, and active community. The staff has been fantastic with all our concerns. I highly recommend checking out this housing option for friends and family members.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
June 25, 2025
Verified Review
Wonderful place for Mom and dad.

I made one call in the morning to A Place for Mom and by early afternoon the same day we had an appointment at Independent Village on McCarty Rd. One introduction meeting and a look at the facilities and were hooked. [names removed] say the staff is wonderful! Also, they say the food is wonderful!! No waiting time, plenty to eat, lots of fruit and the food is never cold. [name removed] just loves breakfasts!


5.0
Carol K - Resident/client
Independent Living
June 25, 2025
Should read “A Great Place for Mom”

The staff and employees are all very nice and friendly people. There is a lot going on and things to do if you would like. The other people living here are lots of fun and go out of their way to make you feel Welcome. I have been here just a few weeks and I have no complaints . The food is good, in fact too good. I have a few pounds that have sneaked up on me.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Dave C - Resident/client
Independent Living
June 25, 2025
I’m so happy here

This place is the best. My girlfriend lives in the assisted living building on the campus and I live in the independent building. Both buildings are great. I like everything about my apartment. I have a golf course view. I love the staff here, they are very friendly. I haven’t met anyone in this place I haven’t liked or trusted.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Angie H - Family/Friend
Assisted Living
June 25, 2025
Unprecedented Care

Within two months we have moved my Mom into Copperwood's Memory Care and my Dad into Copperwood's Assisted Living. Although this process has been one of the most difficult and stressful in our family, the transition has been as smooth as possible. This is all in thanks and recognition to the entire Copperwood staff. Everyone from kitchen staff, to servers, receptionists, front office sales, staff and director, to the crucial care-givers and nurses, have treated our entire family with genuine care and the utmost respect. All of them have taken the time to learn about my parents, allow space and understanding regarding their transition, and provide the care that makes my parents feel so welcomed and safe. This kind of unprecedented care not only positively affects my parents, but all the people calling Copperwood their home. It is truly the people that make Copperwood what it is -- exceptional.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ivy - Family/Friend
Independent Living
June 25, 2025
Beautiful Facility

I can't say enough good things about the staff at Independence Village of Saginaw! From the moment we walked in, everyone was incredibly welcoming and kind. You can tell they genuinely care about the residents and go out of their way to make people feel at home.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Georgia l - Resident/client
Assisted Living
June 25, 2025
Everything is excellent

Everything is excellent here. I moved in about a month ago after leaving my home of 25 years. Staff is so nice and the food is really Good. My apartment is very spacious. I highly Recommend to anyone in need

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sharlee K - Family/Friend
Assisted Living
June 25, 2025
Great place for Mom

Boulder Creek Assisted Living did a great job caring for my aging mother. It was a difficult transition for her to move into a place that was not her own home, the staff were amazing and I would often hear my mom admit that the staff were so nice. We felt she got excellent care by the caring staff. The food was good, the home was kept clean, the staff were always very helpful and kind. While we wished we could have kept my mom in her own home, this was the perfect place when that was not possible any longer.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Kim - Family/Friend
Assisted Living
June 24, 2025
Overall experience on our visit

We came to visit our parents for the first time since they moved in a couple of months ago. We found the facility to be beautiful and so inviting. There are so many options available to keep them busy! They have a gorgeous billards room that includes a shuffle board table and lots of other games. All staff is so friendly!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Richard J - Resident/client
Assisted Living
June 24, 2025
There is always something to do!

I am a resident at Woodlawn Meadows. I know what's going on and there is always something to do. I can always find something to do between activities. The caregivers are great and are quick to get me anything I need!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Patricia - Family/Friend
Assisted Living
June 24, 2025
Verified Review
A nice place for elderly people who need assistance.

5 - definitely! All the employees/staff have been great with my mother-in-law. They are in her apartment within minutes when she needs help. The Chef is great and the food they serve the residents is made very well. They offer many activities for the residents as well. Open communication with the adult children as soon as there are any issues of concern with my mother-in-law as well. Would highly recommend!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Bart C - Resident/client
Assisted Living
June 24, 2025
Attentive staff, friendly people,

I have lived at Copperwood now for 5 months. From day one I felt at home. I am enjoying the variety of things to do and the over all environment. Housekeeping services are very good, staff are sincere, caring folks.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
June 23, 2025
Verified Review
Peace of Mind

What we like the most about the community is that the staff listen. Yes, we would recommend this community to other families based on the experience so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
William E - Resident/client
Independent Living
June 20, 2025
My experience at our initial visit to Springwood.

My partner [name removed] and I made our initial visit to Springwood Westerville last week. Our purpose was to submit our application and deposit for the rental of an apartment. We previously had lived there for 1 year in 2019. The property manager was very amiable and freely answered all or questions and concerns. She made us feel comfortable and welcomed. Much of the property had been upgraded since we last lived there. We will be moving in a month and eagerly look forward to our return to Springwood Westerville.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Kristina P - Family/Friend
Assisted Living
June 20, 2025
We Love CopperWood SL at Prairie trail - Ankeny, IA!

I am so thankful for CopperWood - the facilities and staff are amazing! When I originally visited CopperWood, I knew within minutes that this was where I wanted my father to be. The process of relocating my dad from Florida to Iowa was daunting, but the staff was so incredibly helpful and patient with me, answering all my questions, allowing me to visit multiple times to choose the perfect apartment. The building and grounds are beautiful, and the public spaces are fantastic for encouraging social interaction. The staff always greet me with a hello and a smile and it doesn't go unnoticed that my dad is always greeted cheerfully and by name. Activities are fun and plentiful for those residents who want to take advantage of social opportunities. It fills me with peace, knowing my dad is at CopperWood.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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