StoryPoint Group, LLC

They make you feel special. Family feeling. Lots to do.

The staff and the community members are very friendly and caring. They are attentive to the needs of the residents, and I could see a family member oh my own living here.

I was able to the see the outside only due to the pandemic going on when I visited. The community was quieter and the location was a bit more secluded.

I think it's a beautiful place. They have nice little spots to sit, both indoors and outdoors, if you wanted to. The people are friendly. I know my loved one says her biggest complaint was there was too much food, but I think that's just her personally. She also felt like they were coming in really often, which isn't a bad thing, but it bothered her. It was hard for her to think of it as a place to stay for a long time because it didn't feel like a home with so many interruptions. They were just doing their job and providing the care she needed, but she progressed pretty quickly after an injury and stopped needing quite as much care.

Activities are getting much better, and I think I am getting a great value. The people and staff here are so friendly, when I was looking for a place to live I wanted to find a community that you could bond and really communicate with other people and that's exactly what i get here. The only problem is this community is supposed to be independent living, but they allow everyone in here and just charge families extra if they need more care and more assistance.

We chose StoryPoint because it was very nice facility and it just seemed to be the best fit out of the ones that I saw. The residential rooms are good size, they have 1 and 2 bedroom apartments. The assisted living rooms are small studio apartments. They have been pretty good with communication with everything that is going on. I would recommend them as long as you can afford it.

The biggest thing is to make sure you understand how the medications will work from refills to distribution. Communication has been good and we would get a weekly newsletter and good at returning calls. I would recommend this community to others.

My wife and I have lived here for 5 years. Overall very pleased.

I like it here. It's really nice and the people are nice. I am making a lot of friends.

I love it! People very personable. Like the food, like the activities. New friends who I really enjoy

The employees are amazing. I have found them to be so accommodating, friendly and always willing to help.

During the pandemic they could improve a little on their overall communication

The rooms are nice size. There is friendly staff. Lots of things to do to stay busy and engaged. Staff is friendly and willing to take care of our needs.

We chose this facility because of the location, it was convenient. Also the building was brand new and we loved it, it was beautiful. My parents are in a 2 bedroom and it is good sized. I would recommend Anthology of Northville.

Right now community living is not ideal. Because of the Covid situation the fact is this Independent Community is lumped in with nursing homes and the law. Negate our independence by limiting communication with family and friends. Maintenance, upkeep, cleanliness along with the activities and their overall friendliness and enthusiasm are superior. A feeling of security and safety is a big plus offered by our wellness people ever present.

[Name removed] has been a great help to me. I like the way they take care of people here. I love the koi pond it it very peaceful. It is difficult during the pandemic to see friends and family. The food is hit or miss but I've never eaten in the dining room because I moved in during pandemic.

Can't say enough good things about IV and the care/quality of life my mom has had there. Management and associates go above and beyond to make sure residents are cared for and actively engaged, which has been such a challenge during these Covid months. Would highly recommend IV and very much appreciate all that they do.

We had occasion to consider senior living communities in Carmel, Indiana, for my brother, 66, with Parkinson's disease. He currently lives alone in south Florida but needs increased care in assisted living (AL) and moving to central Indiana where we have a large family seemed best. Over a period of several months as may brother came to grips with his needs, we considered several communities offering AL including Carmel Senior Living (CSL). We found [name removed] of CSL extremely helpful, responsive to multiple requests, always focused on my brother's needs and never with a hint of pressure. [name removed]'s patience with us and our situation was truly admirable. CSL's offering was extremely attractive but in the end we chose another community due to its closer proximity to our home so that my brother could be within walking distance and we could be able to drop in frequently. Thanks to [name removed] and CSL for a cordial and welcoming attitude,.

All of our parents live here in Independent, Assisted & Memory Care. Our experience with Independence Village in Avon Lake started in 2013. We like the large, well-appointed apartments, caring staff, variety of activities and even the additional storage areas. Most recently [name removed] & the staff at Independence Village in Avon Lake outdid themselves to help our parents watch a live stream of their grandson's wedding in St. Louis. They found a way for them all three of them to watch together, provided flowers, sparkling grape juice & even a small wedding cake to help them feel a part of the day. They were thrilled! And so were we. During these difficult and stressful times, the staff has gone above and beyond to help our parents stay connected. This was such a special occasion for our family and everyone was so delighted that they could be a part of it.

We have been pleased with the care my parents have received at Independence Village. We researched many care facilities and chose this one because they allowed pets, had roomy units and could handle some advanced medical needs we had. We have found the staff to be caring, especially after the loss of my father when their aids shed tears along with us. We also believe the facility is continually updated including beautiful new landscaping. They offer a good selection of activities which my parents have enjoyed. They have handled the Covid shut-down as well as can be expected, as demonstrated by the absence of the spread of the disease. We now enjoy weekly outdoor visits with my mother and my sibling who lives out of state visits her virtually every week.