StoryPoint Group, LLC

Springvale has the most kind, caring, respectful staff. They have an excellent management team that responds quickly to any concerns. They have a building is beautiful and always decorated for all holidays, and the community events they have are wonderful.

The care services are better now that my loved one is so limited and needs full care in all areas. When he had a little more capability, they over estimated his abilities more. The care services rating is mostly due to turnover which is a systemic problem in long term care. They do better than most. My loved one likes their meals. They have a lot of activities. Now that my loved one is declining, he is unable to participate in a lot of them but they also get a lot of live music in the building which he still loves. It's staggeringly expensive but luckily long term care insurance is paying for it, so far. He would not be eligible for Medicaid. However I can't care for him at home so having quality care is valuable. Would recommend. Staff very supportive and open to suggestions.

It's a beautiful place full of great caregivers. We picked this community because of the location, the appearance and cleanliness of the facility and the people.

From the very first day and very first meal, the staff made us feel at home. The Executive Director, Community Specialist, Executive Chef and Maintenance team greeted us with open arms. My husband and I feel comfortable and safe here.

I have stayed with friends at Southwick Village and truly enjoyed it. The cottages are a great option for privacy and the ability to socialize as well as you like. I may consider joining the community in the future.

It's so new so everything was nicer than where she was. But one thing about the memory care here. They have nurses station inside memory care whereas her last facility did not. Everyone is so nice. The cost I feel takes advantage of those who can afford it, making it impossible for those who can't. She needs more care now so I get that it went up. But when we moved her in, they only had the latest room available. She promised to call when a smaller room became available. Well, of course she did not.

I looked into two places locally. I liked this one because it was smaller and seemed more personable. The staff is friendly and accommodating. I wanted a place where I could bring our dog to visit my husband. The staff engages with all the residents and are very caring. My husband has been there two months and seems to be adjusting well thanks to the attention that is given to him.

Everyone is so welcoming! It's a wonderful community. Staff is extremely passionate about giving residents the excellent experience they deserve. I have enjoyed my time here getting to know residents and their families.

I have always felt safe here, which is very important. The staff is always so helpful and pleasant. For instance, when I needed a hospital bed after being in a rehab, the team went out of their way to get that for me during a difficult time.

This is a family neighborhood at this time of our lives. We enjoy the fellowship and the friendliness of the staff. This was the best and hardest decision we had to make to leave our home we loved of many years by moving here. Best choice we could have made!

Went to see, it was clean and well maintained, people who live there was friendly and very well cared for and they all loved it and I like the people that worked there and answered my questions and concerns

My husband and U made a "pro active" decision to come to IVP. We are thankful for the smooth transition to this senior living community. We recommend you come to visit with family and friend to

Through my interaction with the front desk individual, I have always been pleased, happy, with the help she has given me in regards to making my mother's time at The Village joyful and stress free.

At first I was not sure I wanted to be in senior living but now I love it. We stay busy with many fun and different activities friendly staff and residents, we feel like family.

Very nice, I like the activities wish there was a little more after dinner. The people are great. Food is great love my apartment.

They work with everyone's needs. Activities are engaging and transportation always available. Food is about a 4, but they offer it and will make sure needs are met. Personnel is wonderful and the atmosphere is light and bright.

Currently in transition. had a team meeting to address concerns and tips to help our mother + team adjust. We are comfortable and relieved knowing she is in a safe professional environment. The social activities are excellent. Their patience with the residents is beautiful. The whole team are beautiful with their interactions with the residents..

My parents are thriving at Danbury in Brunswick. My mother needs a lot of care and they take excellent care of her. My dad loves the outings and activities. Beautiful building and nice rooms for us to gather as a family. A vibrant and wonderful community!

Facility is well built and well maintained. Activity director is enthusiastic and does a good job. Food is ok. Servings are small but they willing give you more if you ask. Overall we are quite happy living at StoryPoint Novi.

The staff is wonderful. They are all so helpful and everyone knew my mom’s name within days. My mother is really impressed with the food. She has made many friends and has started to feel at home.