StoryPoint Group, LLC

I toured StoryPoint Collierville; there were little things that made us choose another community. In regards to amenities, there was no washer and dryer in the room. It was more like a dorm room situation as there was a community washroom. There was no ice maker in the fridge and there was a lack of security because there was no indoor courtyard. We also chose another community because there was no availability for a room on the main level.

Danbury Brunswick really cared about my father, however, they like so many other places, were experiencing staffing shortages. We had to fight for him to maintain his agreed-upon level of care because the new staff & outsourced staff were unaware of what the agreed-upon level of care was. Executive Director [name removed], did a wonderful job navigating the staffing challenges and staying in touch with us. My dad passed away [date removed]. He was 100 years old. Would recommend Danbury Brunswick as a modern & attractive senior living facility where our dad received attention & respect from the staff

I toured 7 or 8 different locations, and without a doubt the feel walking in here was different than anyplace I walked into. The amount of life, the staff, the interaction it was all great. I have been in sales my whole life and you can tell very quickly about what type of culture or concern they might have and Storypioint was by far the best. It has proven to be so in the 7 months she has been here. We have been very pleased with the care and management. I would highly recommend the facility to others and already have. For where my mom is mentally and physically, it has been the best fit.

The staff has been great and they've treated both of my parents like family. They could improve on communication with other family members; there was a change in my loved ones condition and they never called to notify me about it. One thing I did not like about Springvale is as a visitor, I know they're busy with visitors during the day time, but I work. So, I visit in the evenings and sometimes I have to ring the doorbell 6-8 times to get someone to let me in and it's kind of annoying. I'm wondering why they can't give a couple family members a code for the keypad or a fob. I shouldn't have to stand out there for 10 minutes. Getting out in the evenings is just as hard, as you have to be let out of the building - that's the only thing I didn't like. Overall we've been very happy with this place.

I think a lot of people are not aware that they do have hospice there. It is an outside company but they do have hospice rooms. They come right over and help right away. The staff is very considerate, very compassionate with all levels of care in house. Memory care, hospice, assisted living and more. Many activities available with popcorn and movies, they include you every single way they can. It I believe starts at the top and the Director is so very well organized and cares it flows through the entire team and really shows.

Overall great experience at Valparaiso Senior Village. Staff is very friendly, and community is very clean! Would recommend to community!

We chose StoryPoint Portage because it seemed to be more of an active community compared to others we looked into. They also had a section that is between independent living and assisted living called enhanced living and that was perfect for what we needed. The apartment sizes are really good. Overall it has been a great experience and I would absolutely recommend them to others.

I'm the senior center coordinator at the Duneland Family YMCA. Some of the participants of our Y group go to Valparaiso Senior Village for a monthly lunch and play our Domino (Mexican Train) game along with some of the residents there. The staff is welcoming and enthusiastic! We feel very comfortable and are so glad we can enjoy time there. The meals served are very delicious and good. This place is a blessing to our community and offers a nurturing environment to our group! We look forward to every visit. I can't say enough about the awesome treatment.

I am happy and content with my home. Every day is a pleasure.

The staff takes careful care to make us comfortable and provide entertainment. Our families are included with our care.

I have lived here for about 1 1/2 years and I have absolutely no complaints!! I plan to spend the rest of my life here (as long as I have $ enough!). All staff is very friendly and capable from executive director to the teenage servers! Food is delicious and varied. Pets are welcome. Lots of outings each week.

It is the best senior living facility in our area. The people are amazing and very special. We feel so comfortable knowing they are in good hands. Love it

I love the food and the activities.

Has everything you need. I give it an A+.

Wonderful! Everything a 10!

I recently visited Storypoint Middletown in Louisville, Kentucky to find a senior living home for my father, and we absolutely loved our experience! A wonderful lady named [name removed] toured my father and I around the building and it was an incredible sight to see! From the café, to the library and art room, the facility was kept clean, neat, and tidy! [name removed], our tour guide, introduced us to some of the staff and they were delightful! They were so kind and inviting! Also, the apartments were marvelous! So much space and storage. If you're anything like my Dad, and like to keep everything and anything, well good thing this facility has the space! So convenient and fitting. We loved everything about the building, inside and out!

Our cousin is getting excellent care and overall is very safe and secure. Has been a great experience and staff and everyone there has been fantastic.

The crew that you have a Storypoint are just incredible! All the concerna and loving care for my parents has meant so much to the entire family - throughout this past year, just not the last month or so while my dad has been sick. Thank you form the bottom of my heart!

After I was released from the hopstial in 2021 my daughter introduced me to this elder care facility. StoryPoint is a very clean up to date facility that has provided me the opportunity to live my last years in a community of elderly folks with similar situations that provide ALL of my daily activities, as well as personal and medical needs.

My mother spent the last 6.5 years of her life at IV-White Lake. Through all the ups and downs of her dementia (including during the pandemic) the staff were patient and kind with her. I could not have cared for my mom without them. To quote her, she was truly "in the right place". Even on her worst days she knew her "people" were taking care of her. There are not enough words or gestures to thank everyone who touched our lives.