StoryPoint Group, LLC

My parents have lived in Independence Village East of Fishers for the past eight months and have had a good experience with the staff, facility, amenities, activities, and location. The staff is a highlight. A community can’t work without caring and dedicated staff, and I am incredibly thankful for individuals in each area. From the moment we walked into the facility to see what they had to offer, my parents and I were their top priority, which has continued ever since. The staff connects with my parents and shows they genuinely care. They are observant, and I am always informed of any concerns in a professional manner. They understand their needs and offer solutions with warmth and compassion. Many thanks to [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], and many others. Amenities related to healthcare have enhanced their physical and mental health. Onsite, they offer physical, occupational, and speech therapies. The fitness center is well-equipped and

After my dad passed away, my mom moved into Independence Village and we couldn’t be happier with her experience. From the moment she arrived, the staff has been warm, attentive, and genuinely caring. It’s clear that they go above and beyond to make residents feel comfortable and at home. The food is fantastic, offering a great variety of delicious and nutritious meals. The services available provide her with everything she needs, from housekeeping to medical support, and there are always fun activities happening to keep her engaged and social. It means the world to my family and I to know that mom is not only safe but truly enjoying this new chapter of her life. Every time we visit, we feel welcomed and reassured that she is surrounded by a wonderful community. We are so grateful to the entire team at Avon Lake Independence Village for the care and kindness they show every day! Highly recommend to anyone looking for a supportive and vibrant senior living community.

We were finally able to convince our Mother to move from her home of 60 years on the west side of Michigan to a place closer to family. At almost 92 her health was declining rapidly & she would be entering hospice care. We read about Independence Village online & reached out to them about transferring our mom from the west side Storypoint facility. The staff person was exceptionally available to us during the entire transition process & so considerate in answering our many questions & smoothing mom’s arrival. Her apartment was freshly painted & clean, prepared just for her. It was truly the staff that most impressed us. They were so kind & gentle & respectful to her no matter her demeanor, bringing her food or puzzles or laundry, assisting her, cleaning, or just plain checking in. We felt she was so safe & cared for in these final 2 months of her life, & we are deeply grateful for everyone in this facility.

This review is only about the facility itself as CorsoCare is separate. My mom and I visited several places and this one was by far the best in terms of resident activities, staff, interior spaces, and resident interactions. The flexibility it offers for independent living is so helpful rather than having to go all in on assisted living. They were able to accommodate my dad's needs in enhanced independent living which was much more affordable than if he had to go to assisted living. Our community specialist that worked with us went above and beyond to make sure this was the right place for us to choose for my dad. Everyone was very responsive to text messages as we were asking questions and seeking help to get my dad transitioned there from rehab rather quickly. The common spaces are inviting and well presented making it feel like you are on vacation. Other facilities felt more like a nursing home. They have many apartment floorplans to choose from which helps when on a budget.

This assisted living not only has the curb appeal, but just as nice inside. The staff are caring and attentive, they go above and beyond to ensure residents are comfortable and happy. The facility is clean, well-maintained, and offers a wide variety of engaging activities. The memory care is perfectly designed for those patients with advanced dementia and Alzheimer’s. Must see!

I honestly can’t say enough good things about this place. The staff is truly amazing, The administration, dining services, kitchen staff, daily support tech’s, and housekeeping staff are all so wonderful. The other residents are SOOOO friendly and welcoming too. One big happy family. A issue has arisen with the billing, but even that has been overshadowed by the fantastic people. The facilities are extremely clean and comfortable too. The highly skilled kitchen and dining staff prepares good meals of high quality, but the meal options as requested by the out of town corporate leadership are sometimes less than appreciated. For those times when the daily menu is not appealing, a a la cart menu is available. Breakfast is an amazing experience EVERYWHERE DAY. So many choices every day. Better than IHOP in my opinion.. The kitchen staff is excellent. The highlight of Story Point West is absolutely the inner garden like expansive enclosed private courtyard. It’s such a gem.

I have lived that story point for over 3 years half is amazing. Me and my husband have a two bedroom with a great view of pond. Staff is so caring and attentive to needs. Enjoy social hour and the live music

Cleanliness and food service hours and options. Yes, we would definitely recommend this community to other families based on the experience we have had!

Wonderful place. I would 100% give 50 stars in all areas if I could. The staff is so lovely, I get top notch care. The food is great, lots of variety and we get good dessert everyday. I’m so grateful.

Everything as been great since I’ve been living here in the last three months. I would highly recommend to anyone looking for this type of facility to live. I enjoy all of the activities they offer. I even got to attend a red wings game with another resident this month!

The staff is EXCEPTIONAL!! They go above and beyond when it comes to medical care, hospitality, cleaning services, and activities. The Christmas party was better than most Christmas parties I’ve been to!! Every holiday is celebrated with beautiful decorations in the lobby and cafeteria. Activities are engaging and appropriate to the population. Cleanliness is always top notch. I know I can call and get a staff member quickly and they know me by name! They treat ALL of their residents with dignity and respect. I couldn’t have found a better facility.

I have been very impressed with Devonshire ALF. The staff consistently shows compassion and care for their patients. The building is always clean. More importantly , the patients are kept clean and tidy. The patient rooms are nice and cozy. I don’t ever smell odor, which again tells me the patients are well kept.

The staff are caring, the food is good, and the facility is lovely. The only concern was the lack of timeliness in submitting monthly documents for long-term care reimbursement, which was the responsibility of the director. While the director’s desk may have been organized to her liking, it appeared chaotic to others.

The staff very friendly professional and helpful. The place is very clean. Absolutely love it . We are glad we chose this place for our parents. They are very comfortable here , everything is wheel chair accessible,

I find at this time which is very early on that everything meets my standards and above. Again the only complaint is no dinners on weekends but that is a minor inconvenience but can be handled very easily.

The staff are helpful, kind and caring. Compassionate. The room is nice and clean. The employees were friendly When interacting with the residents

My father has been here for nearly three years (the independent living side of the facility), and we have nothing but great things to say about it. The friendly and attentive staff, excellent quality meals, and access to health services if he needs it. From the director [name removed] to staff...[name removed], [name removed], [name removed] (too many to name), it is a well-run and beautiful facility. There are less expensive places out there, but in this case you definitely get what you pay for to ensure your loved one(s) are safe and well taken care of.

5 for all. It's a great place. They all are very kind and friendly and all go above and beyond to help you in any way needed.

My mom moved into the memory care part of Devonshire in [date removed]. Her friends and family said I would see her decline when she moved from Massachusetts. But the opposite is true. She is verbal again and has more days in the present then before. She even recently told me she loved me and used my name. Yes she still has down days but I am so thankful for the many good days she has at Devonshire. I attribute her improvement to the staff who all talk to her regularly. The family style approach has helped too. I am so happy to have my mom in Devonshire nearby me in Michigan.

We have been in the cottage for five years and have enjoyed our time here. Story Point also has a large building with apartments. We have met most of the residents. They are amazing people and are like a family. They have a wonderful time together. We have had an opportunity to do some things to help others. Most of them are older than we are. There is a “little Store” there. My wife and I have been buying items for the store like food, and magazines. We also get medical needs and bath products. We have been doing shopping for 4 years. The staff are very good at their jobs.