StoryPoint Group, LLC

My mom is currently a resident at Independence Village of Ankeny. The staff is very friendly and helpful and my mom is not the easiest person to deal with but she really likes everyone. They clean her apartment, take out her trash and do her laundry if she doesn't feel like doing it herself. It's very clean in the whole facility and they always contact me if anything out of the ordinary happens. They are cognizant of her needs and talked to both of us when they noticed that she needed some physical/occupational/speech therapy. The move in process was quick and easy. I started looking for a place for her at the end of May and we were able to move her in at the beginning of July. It was a lot of change for her and she's 89, but she asked me the other day if she would be able to stay there because she really likes it. She gets 3 meals a day and quite likes the food. They have a lot of activities and that has been so good for her. It's also good for me to know that she is safe and healthy. I couldn't have hoped for more.

My mom was previously a resident at Devonshire Retirement Village and everything was good for her at this facility. The staff was okay and was always comfortable to talk to. I think the day shift was better than the evening or nightshift. Mom had a couple that she liked the best. The move in process was great. The facility was always kept clean. The activities were good, but mom was chair bound so it was hard for her to participate. I would recommend Devonshire Retirement Village to others. I think we were lucky when we called and there was a vacancy. We also had another relative that was previously a resident at this facility. She and her family were also happy with the care and the staff at Devonshire.

My mother was a resident of over 10 years until her death in 2021. She lived independently and was extremely happy. She liked and enjoyed the staff and participated in many activities; very welcoming community. Currently, my mother-in law has been a resident for over 10 years - very comfortable, satisfied with everything.

Out of 6 places we visited in the Danbury Westerville area, Danbury was the only place where you saw staff openly engaged with the residents. Food is great. And the meal staff knows what they like and don't like. They've addressed any concerns we had in a timely manner. We've had a great experience with the Danbury.

I would recommend to others, it was a good recommendation. Best choice we made.My loved one is very happy and looks so much better.

my following comments will be based on my observation's, short time living here and having deal with older residents in a condo. complex (board member) overall 5 - the short time we have lived here we are amazed how everything is so organized and smooth running meals/dining 4-5 - generally good, state ingredient's not always included, mex food should be served in a recordniceable manner. Soups are GOOD value for cost - n/a - we are here because of recommendations from many people, our friend and experience in [community name removed] in general - you do a remarkable job dealing with the listed issues considering the number of residence with varing issues/problems and budget restraints (im sure)

We moved both our parents into Riley's Grove in [date removed]. RG made the room ready and thoroughly walked us through all aspects of the transition, since it was all new to us. [name removed], the Director, and [name removed], the Care Manager were readily available whenever needed. Mom and Dad adjusted to the change over the next few months and we watched as the staff drew them into relationships and helped settle them comfortably into their new life routine. Even with the staff shortages characteristic of the industry, we saw little lack in their care and everyone worked generously to cover. Even the management worked the floor! Both Mom and Dad died recently and their deaths at RG were gentle and sacred. We grieved together with the whole staff. We would choose Riley's Grove all over again and recommend them to all who ask. Each staff person there and the organization that guides and supports them truly make a place of honor and love for our aged ones who need great care.

We were referred to Riley Grove by a friend whose mother is in the memory care unit. We toured the facility and immediately felt good about the choice to make this a home for dad. It took about a month for him to adjust, but after that he has loved everything about it there. The food is excellent. The daily activities and special programs keep them as busy as they want to be. ( he liked to keep busy ??) What especially got our attention was how the staff treated him like family. [name removed] and [name removed], the directors are second to none. If you have a question or a concern, day or night, they are there to help and address it. The most important thing, obviously, was dad’s happiness and that’s what he had for as long as he was there! Thank you Riley Grove!

excellent staff, excellent facility, excellent food service

anyone who is spending there senior years here in indeed lucky. Staff is top notch as is the facility

the staff has been very helpful and friendly. Shortly after we moved in, I become aware that anything we needed could be found here. While the facilities are outstanding, the staff is what makes our living here so enjoyable and comfortable

delightful experience for mom

Everything with Independence Village of Fishers East has ben as nice and as lovely as possible. They have been helpful getting our loved one settled in and are great at getting back to me with answers when needed. Based on the experience we have had so far, we would recommend this community to other families.

Seems like a nice place for memory care. My sibling picked this community. Home was what she needed. She seems more relaxed. We are able to sleep at night, as our Mom had a habit of wandering away in middle of night.

My mom is thriving which is saying a lot. She's been more active in the past two months than the past 14 years. I couldn't be happier with the care she is receiving! We picked this community because it had the most caring staff when I toured. It was the only independent living place that had easy access to some of the assistance my mom needed. It is close to my home

This is a good spot to live in! Help is good and always available!

Great place to live, staff is very good, they are very responsive to my needs.

Mom is very well taken care of. They keep her busy and staff is all great. The place is very clean and meals are very good. Mom is happy and that is what matters the most.

Our experience has been wonderful. It is never the same as when you care for your loved one, but they do a great job. My Dad is taken care of, they shower him regularly, take him to activities and come when he needs them. He tells me they are right there when he needs them so that makes me happy. We picked this facility because when we first walked in people were out and about doing activities, the dining room was open and clean, rooms are a nice size and bathrooms are huge for wheelchairs. We also were drawn because of the clientele that we knew we would get in Midland. They also will use a hoyer lift if it comes to that and that was a plus for us.

The move in process at StoryPoint Prospect was easy, as long as you go informed and aware. Memory care units are expensive and offer greater care, but not full time hands on that we all hope to not need. The staff were honest about what is available and the tour was a great showcase of real world situations. StoryPoint was super clean and the staff were excited to meet and engage with my loved one. He appeared to fit the environment and current milieu. He could also afford to self pay, so that makes a difference. To be honest, most Memory Care units met most of our criteria but their current mix of staff and residents was not on par for my loved one's more adventurous wandering self. Some other places may have also met our criteria, but visiting every home was not our goal. I would recommend StoryPoint Prospect to others.