Stellar Senior Living

Overall the facility was clean and well organized. Staff was pleasant but a bit understaffed. Tons of activities. The dining environment and service was good but the food was bland and mom wouldn't eat. Had to bring in food.

The staff are not always timely in responding to emails, but very responsive to calls or in person conversations. The staff are very friendly. The facility does not have alot of on-site amenities like a salon for hair or mani/pedis. But you can arrange for on-site service from outside providers. They only clean the apartments once a week so be prepared for that. Wifi and cable are provided and work well.

As a daughter I have peace of mind knowing my father is in a safe place and is able to have his needs met while retaining his independence. I would definitely recommend Thunderbird to others. They have a lot of options for additional services and care needs. The community is also very active for those that want to keep up a social life.

[name removed], one of the employees tasked to introduce Thunderbird to potential residents is incredible. She is very personable, knowledgeable, knows all of the residents by name and is super energetic.

The staff is excellent, they have good facilities, it's not really set up for someone with [name removed] level of disability.

Some things are a little clunky and they have experienced some staff changes in the dining room so the menu and quality of the meals has changed some, but overall my mom is happy. Everyone is very friendly too

They are very pleasant, friendly, and courteous at all times!

They have a new director and a new health & wellness director. So as of 2 months ago I can say 4. Before that not so much. New community director and new health & wellness director are fabulous. We were not confident with our moms care before, but the new hires have turned it around and are fully transparent & hold themselves to a higher standard. Caretakers have always been kind and loving. Food is delicious.

North Star was very clean and bright. The staff was friendly and helpful. They looked after the residents. The only negative thing I experienced as a family member was that it was difficult to get to eat with my sister who was a resident on the assisted-living side. There was limited seating which meant we had to walk to the independent living side, which was quite a distance for my sister.

For my sisters stay at Hunters Point Senior Living in Helena, l would rate it a 4 but I wasn't the one staying there. I had some meals there and they were good. What I say if activities was good. It was clean. People we nice. There were some communication problem between staff and us. Over all, I personally would stay there. My sister got worse and needs more care and attention.

Although month to month contracts can be a plus.. it is also helpful to verify the paperwork you sign is also as the pamphlet reads. The kitchen hours are definitely not what they advertise in their paperwork. They were supposed to also be extending kitchen hours later into the evenings however they are no longer even considering that nor had they ever done that.

I would highly recommend TSL for any aging adult! It’s a very active place if that’s what you want or peaceful if you’d rather! The people working there are so welcoming and the tenants are mostly welcoming as well! The food in the dining room is good, has a nice selection and pretty open times to eat which is great!

Great food, Great activities, Helpful staff, friendly, interesting and friendly residents rooms are efficient and pleasant.

Keep an eye on your loved one. Don't assume there always doing what they say they do.

The residents are nice and welcoming and overall it has a good atmosphere. The facility is old so they are slowly renovating it. Yes, we would recommend this community to other families if you are not looking for frills and posh.

The staff are great at getting my mother to engage in activities. She has become much more active. Communication with the staff via telephone could be easier. There is a separate in bound and out bound number that makes it difficult

I feel like the staff has been and generally helpful. No big shortcomings. Perhaps some minor thing is the small and inconvenient laundry room. Better laundry facilities would be welcome. One other potential improvement would be expanded and better gluten-free dining options.

For the most part, I love living here. The residents are very nice. That's one of the things which makes it nice to live here. The apartments here are larger than any other place we looked at prior to moving here & they are nice, also cost less than some others we looked at. My only complaint is that I'm vegetarian and there aren't many vegetarian options and sometimes food has to be returned to be heated. My husband & I are happy to live here.

Each unit is an outdoor entrance. No high rise to walk endless hallways and floors. Also has natural grass in complex. They are undergoing an extensive renovation that will make it even better. Don't have any improvement suggestions

The staff at The Groves are very kind people. Our tour was very welcoming and our guide, [name removed], had impeccable manners and was so very helpful at getting my parents an apartment and acquainted with h ty sir new environment and home. The staff, from cleaning, to nursing to dining are all very friendly and helpful. I can see my parents are having “growing pains” with Dad getting his medication on time as prescribed by his specialist. This is a joint communication issue between The Groves medical staff and the Specialist Doctor though. Overall, I am quite happy with the care my parents are receiving.