Stellar Senior Living

Based on the experience we have had so far, we can say that La Sonora is basically a good place. However, they need to provide the care they promised to give and the care that we are paying for.

VERY friendly atmosphere among the residents and staff. A little slow with maintenance requests (due to staffing, I think). Overall we have been very pleased.

We toured Southgate Senior Living during our search for an Assisted Living facility for our loved one. This facility ended up being our second choice on our list of options. It's a nice facility! However, it's a bit dated and the parking is not great. But the people at this facility are very nice!

I participate in most of the activities. I enjoy the day trips and especially like the 2023 overnight trips. It's fun for me to get out for awhile. I love Sandia Vista.

Acrylic painting was fun and easy. Tuesday lunch outside was fun. Monday and Wednesday wine down - I like.

The overall experience has been good. But was a difficult transition. The staff is wonderful in the most part. They have a problem keeping house cleaning staff, so cleaning is sometimes hit or miss. There are plenty of activities. The food and dining is good if sometimes boring... All in all it has been a good experience.

The staff members are always encouraging residents to attend activities and they make sure someone always sits with them at meal times. I would recommend Lincoln Court to others, especially because the facility itself is a little smaller than some other places that we were looking into, and the smaller setting is exactly what we were looking for!

Apartments are small, but comfortable for one person unless getting a 2 bedroom. Full kitchens except for microwave. Need to have countertop version. Breakfast and either lunch or dinner included. Bus and vans available for weekly shopping/church trips and doctor visits under 11 miles. Banner Thunderbird Medical Center around the corner. They are privately owned and do not take ALTEC. That was one thing that weighed as if mom ever qualifies for ALTEC we would end up more than moving her.

Like apartment space. Nice area to walk halls room to a do a mile or whatever distance. Love outside area ponds grass ducks turtles. Only do diabetic diets. I have friends with other special diet need!!!! There are residents that have dogs and the resident are unable to pick of poop. So employees do it but that takes away from other duties. Scooters a problem none scooter residents have been injured. Scooters back into, or run into tablets pushing them into non scooter residents. Needs to have the policy enforced But I still like it here. There were problems when I lived at home!!!

We had a rocky start when my Dad first moved in due to a misunderstanding on their part regarding cost of move and date. The Executive Director did straighten this out for us and eventually everything leveled off. My Dad has since come to really enjoy his apartment and the staff at Winslow Court. The activities are good, although since COVID there are not any field trips out of the facility. They recently got a hairdresser on site which is a huge plus, and they do have a meal planning committee to help change up the food choices. There has been a couple of rent increases over the past year due to inflation we have to pay. Also staffing shortages can be an issue, but I noticed they do try very hard to fill the positions quickly.

The attitude toward the residents from the caregivers is very cheerful and caring and they take the time to learn the peoples names. I just think this team is impressive. I like my apartment and the food is very good.

This has been a great experience for our family and my loved one. The staff is very polite and kind to the residents and family. They are available when we need them to answer questions, or when our loved one needs something.

We toured Southgate Senior Living and it was ok/good. The friendliness was okay. The cleanliness was great. However, we didn't get any warm fuzzy feelings from this facility.

The staff are great and very helpful. We also really like that the room has a kitchenette. We would recommend the North Star community to other families based on the experience we have had so far .

The memory care unit was great. However my father was there only a month before he passed.

One thing that was not completely clear is that there are different costs to the different views and parts of the building. I wish their sales presentation mentioned that. So make sure to ask about the exact cost and variance in cost of different rooms in the facility, because there are minor differences. Overall I've found the staff to be generally attentive. And they seem to have a lot of activities for their residents.

My sister really liked the layout of the rooms here. This probably would have been her first choice, but they did not have any vacancy. It was a very nice place, but it was all carpeted which we did not like. The sales lady was very friendly. Apparently this is a very highly recommended facility and from what we heard the food is to die for.

The cleanliness, and friendliness is pretty good. They have a lot of activities. It's a nice facility. They need to improve on management. They have really good caregivers but there is issues with the management. The house cleaning staff is good.

One thing we really appreciated was the excellent meals the chef always cooked - everyone said when you ate in the dining hall it was excellent. However there is a new company in and while the dining staff are staying there will be a new chef so hopefully the excellent food continued. Based on our experience we would recommend The Springs of Scottsdale to other families.

I toured this community, it was our second choice. I'd say it's a good choice for starting out in Assisted Living. It's more affordable that some others in the area. They don't have a Memory Care unit, which we knew our loved one would need in the future. There also seemed to be a bit of a power struggle between our tour guide and management.