SRI Management, LLC

My biggest suggestion for others would be to meet the person first to decide if it is an appropriate place for them. Unfortunately my dad did not get anything he needed at all while here. They had not met him prior, so they did not know whether it would be a good placement for him. They had told us it would be a good fit but it was not. The facility was beautiful and the people were nice, it was just not the right fit for us.

Since they changed ownership they seem to only care about bringing in money...they have filled memory care to capacity while losing staff...more residents and less staff has hurt the quality of care and I can see the difference in my mother...she always wants to go home with me and she wasn't that way before. As soon as they maxed capacity they had a massive COVID outbreak and locked down for 2 weeks.

Nurses not taking care of mom. Some of the staff are not really nice to the residents. Sometimes mom likes the food and sometimes she does not. It should be cheaper. Other families, looking into this facility should talk to patients and staff that work there.

Good community, didn't have a warm feeling and felt more like a number to me during the tour.

Good community, didn't have a warm feeling and felt more like a number to me during the tour.

The facility is extremely clean and all in all I am pleased with our experience. There is no head management on the weekends and that makes a huge difference, you are able to tell. Some staff go above and beyond and I would grade them much higher than a 5 and then some aren't very good. They have a calendar of activities that they are supposedly doing, I wish there were more activities for those who have early onset Alzheimer's to keep them busy.

It's affordable. It's in a good location. I think the management is good. But they didn't have enough staff, and they lost their activities director. I think it's a good value, but I do think they need to add more activities for the residents.

On the surface it is a beautiful and well decorated building, but it has no sound insulation inside anywhere. My unit was gorgeous, but being on the first floor, anytime the people above me would run the shower, run the kitchen sink or flush the toilet I would hear it come down my bedroom wall and it sounded like it was going to break through and flood my apartment. The staff members were so friendly, and wonderful no complaints there. However the meals and dining service was horrible, the quality and portion sizes were just not adequate. Sometimes we would get half a PB&J for dinner. The activities director though is the hardest working employee there, she does an excellent job with everything she touches. She puts in more work then anybody there, it is like she works dawn to dusk. She does all of the decorating inside and outside of the community and puts all the beautiful fresh flowers in the flower pots.

Our family had an in person tour and the people were very nice there, but it was not as clean and the layout was just not going to work for our loved one.

The people we met on our tour were nice, and everything was fine overall. The facility wasn't finished though, so we didn't spend a lot of time there, and it was kind of hard to get a feel for it. When we found out that the rooms would have just a little refrigerator instead of a full size one, my loved one lost interest.

At the moment Harbison Shores is badly understaffed especially at night which results in a lack of communication with the families.

Very clean, food fair - could be improved - staff - too few need to hire more - needs increase in activities for residents.

When we looked at Indigo at Carolina Forest it was not open yet so we could not really get a good feel for what it would be like.

Clean. Food was ok could improve. Need more associates with having long wait times.

Summer Vista was our second choice, we did really like this facility. But after a couple of other tours, we found another place that was a better fit for our loved one.

There were a lot of very nice people here and my mom made some good friends. It ended up being too expensive, there are a lot of add on costs. I do not think there were nearly enough activities being provided for what we were paying.

There is a lot of change and turnover going on with all of the staff members/management, they are short staffed.

we were not able to tour this community but we did get a chance to meet with them. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

We have had an issue with bugs in my loved ones' rooms twice. The cleaning staff is not very dependable and the room can be very dirty. There has been inconsistency with billing and I am having issues getting this explained.

We virtually toured this community. The staff was very friendly and shared a lot of great information. They followed up with us also. We were not able to do a regular tour due to covid.