SRI Management, LLC

I have two parents staying at The Villas at Canterfield, one in memory care, one in assisted living. Based on my overall experience with both of them I would say they are by far the best when compared to other places that we have checked out. The value for the money is wonderful. The place is spotlessly clean, and the staff is incredibly friendly. The one area I can think of where they might could improve would be to have better communication, particularly in the memory care unit. I would like to be more proactively informed of things and kept in the loop on what all is going on at all times.

They did a fine job. We didn't have any concerns about them. This was just a short respite stay, but it worked out well. Everyone was friendly and the place was clean. No issues to report here.

Beautiful new complex, very impressive. Outside grounds were beautiful, 10 miles from home. Staff was friendly. Seems a little younger for my parents. Apt. was ideal location, very clean, spacious. bad reviews online made my decision to decline moving them here.

Horizon Bay was very nice. The people were very nice. Out of the 4 tours we did, Horizon was the least expensive, but we decided on a facility that was closer to where we will be moving.

The staff is very friendly and helpful with all our needs. My mother is very happy here.

We've had a good experience with The Haven in the Summit so far! It is a very nice looking, clean facility, and the staff have all been very friendly. They've got a lot to offer their residents, they do a great job with the care and their activities calender always looks very busy!

It’s very nice. The staff seems to be well trained, however it is quite expensive and you need to search around for different facilities, unless you have. The staff is very cooperative and they seem to go out of their way to help you.

The care services have gotten better since we first started. The food’s good. I haven’t had any trouble finding parking. The laundry service would be a four. They have some very beautiful courtyards for residents to use.

Still considering this location

I think they are doing fairly well. They are clean and the staff is friendly. I can't think of anything really that needs to be improved or done better. Overall the reason we picked them because it was the best fit for our situation. We liked the number of residents, and having people to socialize with.

Check it out. It’s a pretty great myself. I don’t have any trouble finding parking at this community. I have noticed my loved one might have some of someone else’s and I just needed to let them know about. They seem to be on top of things.

The staff here really are outstanding, they're very very friendly, great at cooperating with families, and they really go out of their way to make sure all of their residents feel at home. The facility itself is always clean and nice looking, and there is always plenty going on to keep everyone active and entertained!

This is a very nice looking community, when you walk into the lobby the common areas look like a high end hotel! There are some very nice looking common areas with fireplaces and comfortable furniture. It's a smaller community, and it has a very homey feel. Everyone has their own little apartment, which made it a much easier transition for our loved one who had always lived in her own home before this. They've also got a great variety of activities going on all the time.

We visited this property. It was also nice. We really liked the cottages.

We liked it just the same as the community that we ended up choosing, but the other community had better timing when we needed something right away. The staff was friendly and I think that they would have received good care at Horizon Bay.

LOOKS VERY GOOD.

Place was very clean and nice size living area. Will stay on list of possibilities.

The Emeritus at Carrollwood is very nice. They have great food and a nice environment, but only fair communication with family members. They say they are the place of "no hidden fees" but there are plenty of non-disclosed costs, like $100 fee to set up cable, which there seems to be no reason for. Also, I did not think to ask because all the other facilities I saw offered Wi-Fi but the Emeritus has no Wi-Fi and there is no way to get it here. We were upset to not be contacted when our loved one received a new roommate and that there was no effort on the staff's part to make sure they'd be a good fit for one another. I've seen residents wait up to 20 minutes for assistance after pressing their call button. It is a large facility, there are 120 residents. If your loved one is in need of a high level of care I would be concerned about putting them at Emeritus. Smaller facilities could most likely care for and accommodate high care individuals better. They do have lots of activities for residents and they are working on starting a movie night there.

This is a beautiful facility which I believe is the newest in M'boro at this time. Great setting, but the major downfall was no availability on the first floor. There was an apartment on the second floor close to the elevator but not something I was comfortable with. Great options were available but neither of us would want them on a second level.

I really liked Elmcroft. It was very nice and the separte wing for alzheimer patients would be a good fit for my mom. I really liked that they were together in their own area with dining room and common area. Director was extremely knowledgeable and sat and talked with me for quite some time. This site is at the top of my list.