SRI Management, LLC

Administration is caring and willing to try to help or point in directions that would be more helpful. I liked the fact it was a locked down facility.

The staff is very caring and works together to ensure the residents are taken care of. My mother would prefer that the food be more healthy. I have only personally eaten there once. I had the turkey tetrazzini. It looked like it had been sitting in the pan a very long time. The taste and texture were not good and I was only able to eat a few bites.

Staff - note this changes during the year as the facility was purchased. We had some issues with the payment set up. It had a few hiccups, but then got worked out. Meals & Dining - they charge guest $[removed] for a meal, and it is NOT a $[removed] meal. That needs adjusting, but overall the food is good for the most part. My sister has a full kitchen, so sometimes she like to make her own meals. Value for cost - great if all activities are taken advantage of. The facility is really beautiful. Very clean, and the staff are kind and helpful. We looked at a lot of places before deciding on this location. The food is not bad, I think they just overcharge for guests. It jumped from $[removed] with the next management. $[removed] would be more reasonable.

The staff at the Pointe were very nice. Mom was there for a couple of nights. She is too independent for this facility. I think with prepared meals, she would eat, take a nap, eat again and then take another nap. Many residents were in walkers and wheelchairs, mom isn’t there yet. Also, the main level looks in to the parking lot, she didn’t like that. We moved her to an over 55 community. It has been a better fit.

Sunflower Springs had the best overall value for what is offered compared to other places we had looked into. The staff are all extremely helpful and welcoming.

The facility is beautiful and conveniently located to many shopping, tourist, and restaurant options. The staff are caring and easy to talk to. There are numerous activities that residents can participate in as they desire.

Night shift coverages need improved and meds given on time within that shift as well.

I honestly didn't see any others in Ga. Just one in Tn. There were a lot of activities, the pool, being able to eat lunch at anytime you want...,friendly people but I didn't like having to park under the building and then go up the elevator...

My Grandfather has had nothing but positive things to say about the staff. We are from a larger community so there are less social events then he is used to but the staff does their best to keep him engaged.

A safe place for my dad to recover from his fall. Generally clean and neat but sometimes housekeeping in the residents room was a little lacking. Most of the staff was very friendly and caring, some were just putting in the time. , Appeared understaffed - many calls for help (alert button) went unanswered or took more than 30 minutes to respond. The administrative staff are reachable and generally responsive. Food is nothing special, wait times in dining room are sometimes long. Activites - bingo, some regular holiday celebrations. In house PT was good. Value for the money - average for the area.

Staff and admin have been helpful and friendly. Most of our complaints have been due to staffing instability, which you find at most places. My mom loves all of the activities. Overall, this is the first place where she has felt comfortable since moving out of her house.

Bed alarms would have been helpful and might have prevented serious falls at night. We were told the room wouldn't have another occupant, but within a few days she had a roommate. Very small area. Not enough room to accommodate much personal belongings.

Facility is very nice with a beautiful view of the mountains. Staff are very friendly and helpful in all situations and willingly accommodate any requests as much as practicable. Lots of fun activities with the guests. My mom has a private room that is about the size of a medium bedroom with its own full bathroom. I would say size is appropriate for a memory care facility.

Nursing staff, custodial staff, and administrative staff are in transition. The nursing staff and aides are very kind but could use a bit more training. The new administrator is wonderful and writes excellent newsletters. The activities director is cheerful and welcoming. She plans fun activities for residents. The custodial staff could be more responsive. Families are often left to their own devices. Overall, we are pleased.

I would say it has a small town cozy feeling and looks and feels like home, not an institution. Rooms are about 500 square feet, decently equipped but a little outdated. Housecleaning twice a month, garbage pick up twice a week once a week outings to Walmart or target once a month outing to a restaurant.

This is a very clean Facility. The food is very average. The management is super nice and very accommodating. The housekeeping could use extra help on the weekends as well as the kitchen staff. They need to schedule bed changes at least once a week, especially in Memory Care where the clients may not want, or know, to ask for extra help. The Beauty Shop could use extra help.

Very clean & upscale community living. Residents seem happy & enjoy the activities. Helpful, friendly staff. Dining is not gourmet, but home style. The only complaints are that they need more staff, & the billing system could be improved.

The facility is very nice & the staff friendly. Miscommunication about my father’s prescriptions & physical therapy made his transition very difficult. It took over a week to resolve these issues which was very disconcerting for him moving from a hospital to assisted living. Although the facility was not directly at fault we felt they could have been more proactive in alerting us & helping us resolve the situation.

With the help from A Place for Mom I was able to visit places that could accommodate my mom’s needs. There were some things that were non negotiable and I was able to bypass places that were not going to work. The Cove is a great smaller place that has worked out well for us. Everyone is very nice and helpful. The studio my mom has is perfect for her needs and the caregivers are easily accessible and eager to help. I have peace of mind knowing my mom has just the care she needs. And there is always something going on and plenty of activities to participate in.

I can only tell you what I'm told by my mother - she doesn't like the food and the activity are boring it could be a perfect place and she would still complain about it that's all I know thanks.