SRI Management, LLC

The food quality and how it is presented is just not good, the entire meals and dining service is not appealing. This community is not good for residents who want independent living and who can fully function on their own. It is strictly for those who needed extra assistance and memory care. The kitchens in the apartments are very small, and I only have a high sized refrigerator that works only half the time.

Seagrass Village was good but a little pricey. Like a lot of places, they're experiencing staffing issues due to Covid.

The staff were great at this community and the facilities were good but we wanted to check out a newer community and it was lower in cost.

I am very pleased with this community. I am very happy that we found it, the new director introduced herself and I was glad that she was open. I was nervous at first due to the loss of people that we were familiar with for our loved one but everything has been going fine so far.

Our family had an in person tour and it is a newer facility so the tour was good. They offered up a lot of information, but it was more expensive then others in the area.

I have trouble sometimes with communication and getting responses. They have a lot of activities always going on and things for the residents to pick from to do. Even thought my loved one does not participate there is a lot to do. I a m happy with this community and I would recommend. The first thing my loved one said is this is too fancy, it is a very pretty community and very elegant.

This is a great community. The staff are very helpful, caring, and attentive to my loved one. However, it is hard to get the management to call us back or respond to emails. The billing invoices aren't being sent to us; however, they tell us to go to the portal to view our bill. It seems that the staff at the front desk are poorly trained, informed, and have no personality. If I had to it all over again, I would choose Beacon again. They are really, really good at what they do.

My loved one is not able to participate in activities however, there does seem to be a lot of activities. This is a good location and price for this community. Most of the staff really care about what they are doing .

It is a nice place, and the people are good. There are sometimes qualms over staffing during the pandemic. There is sometimes a lack of follow through by the staff. They have restaurant dining. If a resident doesn't like what is being served, you can pick from a stand alone menu. The staff are friendly in the dining room. The dining is very clean. The outdoor area is wonderful. They allow dogs on premises. The community ensures that caretakers and families see their loved one, and accommodate this request. The housekeeping in the rooms could be improved, along with billing.

The layout of the facility was good and I liked that along with the accessibility. The community is short-staffed but that is an issue everywhere. I would recommend this community to others based on my experience.

This is a brand new community. There was no license at the time for them to open their doors. This was the down fall for us. We meet with the Executive Director, and when we returned she wasn't there.

The Colonnade was beautiful, clean and residents seemed happy and friendly. Only issue for me was the cost of respite care/memory care is $225/day with a 2 week minimum stay. Also monthly cost is $4,200 for companion studio. More expensive than I expected, based on the original info provided.

It depends on the desire of your family member to become involved. My loved one has become reclusive and misses out on all of the activities. There are upcharges for many of the in-room services. The base price is outstanding compared to other facilities, but all of the little things add up and can become significant. With Covid, they've been short-staffed. For a while, they had very limited staff and limited food services, but they seem to have recovered. They've brought in a few new folks that are still learning their way around, but most of the staff are outstanding.

Very nice, very helpful in the tour. Age in place.

I think it's a very nice place to live. The facilities are top notch. It's new, well decorated, bright, and cheery, The staff is friendly. The people are nice. It's a pet-friendly community. They have an adequate amount of activities. The food is average, but t I'm happy here.

Being out of town, we haven't been able to visit to much but the feedback i have heard is that our loved one is very satisfied with the activities. Our loved one likes that there is an outside garden area and the grounds of the community are very pretty. The rooms are very nice and have big bathrooms. The only reason we gave this community a 4 out of 5, is sometimes its hard to get a hold of the staff so the can track down our loved one so we can speak with her. We do know they get busy, but other than that we would recommend this community to families where this will fit their needs.

I would recommend to others placing their family here. I liked the friendliness and the room size. My loved one enjoyed the food. She just ended up needing more help than they were able to provide. There was an aide who helped us tremendously in the move-out process. He broke down the bed, and we were ale to move everything out in record time and get her transferred her to a different place.

Most of our experience has been pretty good, the community is kept clean and the staff members are friendly however they are having some issues with staffing. At times they are short handed and the care services are okay, they recently have gone through changes. We have spoke with a lot of the residents there and it seems like the meals are a big problem. They have issues with the food quality as well as it being served cold at times. However, they have a great activities social director who is very caring and vivacious with the residents. They have happy hour everyday except on weekends, the weekends are a little dull with activities. They do go fishing Wednesday's, there is a bus services that will take them shopping and they acknowledge all the holiday's and will have small celebrations.

Our family first had a virtual tour and then we were able to physically tour the community. We really liked this community it was actually going to be our second choice if our first choice did not have a room available.

I recommended the community to a friend. My mom loves it here. It is extremely clean, the staff is wonderful and friendly. Some of the response time could be improved to the resident's call buttons. The staff are efficient, as well.