SRI Management, LLC

My husband and I visited North Brook Place last week and were very impressed. The place is older but very clean. Very homey and welcoming. The residents we saw and spoke with seemed happy and well taken care of. We feel it could be a good fit for our loved one and we would feel comfortable knowing that there was someone who cared about them as much as we do.

While still very new to this community, the beginning has been truly wonderful. I cannot find words to express our gratitude to the staff and Executive Director for their thoughtfulness and genuine caring displayed during the transition to this beautiful facility. The culture found within the staff speaks volumes in such an organization. Our hats are off to all including the visionary who planted this special place in the "dirt" of this great county. We are all blessed by their presence while we are particularly blessed with a place for our mom.

Carriage Hill is a very attractive, well-kept, Assisted Living facility that also offers Alzheimer's Care. It is located in a quiet neighborhood, off Route 460; it is also one of the few Assisted Living facilities in the Lynchburg/Bedford Area that take insurance & Medicare. In my experience, the administrator was very welcoming & informative. The staff I encountered during my weekly visits were friendly & helpful; I was told that a variety of activities were provided, however not when I was there. While the overall care for this ambulatory was good. 2 main concerns were expressed by the family. The first was that the patient had to see the MD contracted to cover the facility, instead of the physician who had treated her for many years (she saw her own specialists). The other concern of the family was that despite the patient having cardiac problems, including low blood pressure & a history of falling, her blood pressure was only checked once a month! When I questioned this, I was told that it was the normal procedure for this facility. I don't know what the Standard of Care for Assisted Living facilities is regarding checking vital signs, however, in a population with multiple health problems, who take a variety of medications, my view is that this is very inadequate. Regular blood pressure checks can prevent strokes, heart attacks & other cardiovascular events that can cause severe disabilities &/or death. If you choose this facility, I would suggest that you request the doctor order blood pressure checks, at least once a day.

This community is very updated from the ambiance to the computer system to the health and fitness of the residents. They do not have skilled nursing but offer good care services for this type of community. They try to keep the residents active and moving as long as the residents wants to participate. I would absolutely recommend Elmcroft to anyone.

I have visited 7 memory care facilities in our area and believe Indigo is the best fit for my wife, who is struggling with Alzheimer’s.

Nice looking and clean. Somewhat larger than what I was looking for (not as homey as I desired) but the rooms and common areas were well thought-out. I had limited interaction with staff other than sales manager.

There has been a new takeover and I have complaints. Like, pharmacy restrictions and not giving my dad his meds on a couple of occasions. They now charge people for laundry and cleaning. The head guy has not even called me back.

The med techs were great and I really appreciated the communication they provided. There were some challenges here and there but for the most part i felt informed. I noticed that there was not a lot of a specific activities geared towards male residents. Granted, I think there were a total of five, this did cause my loved one to isolate themselves A bit more than I wanted

What we like the most about the community is the level of care, the friendliness of the staff members as well as the management. Yes, we would recommend Sunflower Springs community to other families.

Overall a 4.5 for each category, except the food gets a 5, its excellent and the activities also get a 5. What we like the most about the community is that it is less restrictive than others in terms of eating arrangements. In addition to three set meals a day, they have a day long menu with casual meals such as grilled cheese, etc. Golf simulator, wellness center. Food is excellent!

The activities Director was amazing. She went out of her way to try to get my dad to participate in things and to have things to participate in. The food was also very good. The staff was very kind. I would recommend this community to others

The initial visit is pretty good. However once you are in, they pretty much disappear. My sister is happy here though.

Very nice decor Very nice staff Upscale hotel appearance The food is better than most facilities

Nice building it’s maintained great. Painted and carpets done, it looks current and up to date. I like that we have outside space and I can fly my drone and relax. I like that they keep me happy with good sense of humor. The bus will take me to anywhere I need to go.

I receive great care and the staff is considerate. They always check in on me and help. The in house therapy they have amazing patience and help me get stronger. I am able to decorate my room the way I like it to make me feel comfortable.

The place is fine. It works wonders For My Mother. I would recommend to others.

What we like the most about the community is that the facility and management are great. The nursing staff is lacking in service training and response. Also financial issues and billing are very complex and not what was originally agreed upon. I would recommend the facility but there are services that need to be addressed such as the nursing staff and financial issues.

Room size is very good. 20 yrs ago my Father In Law was there. 6 yrs ago my Mother In Law was there. 3 yrs ago my sister In Law was there Both my mother-in-law and sister-in-law were at both facilities --one on S. Village Dr. and also the one on Fletcher Avenue both in Tampa, Florida. We were impressed all three times we had dealings with them --the only complaint was generally the cost, which is pretty substantial for us, but overall, we've been very happy with them. Several times a month I would myself attend with my mother-in-law to have lunch in the dining room, which is very enjoyable

Everything is good. My Dad is in memory care. He is accustomed to the out of doors and building things. I would like to see more of those kinds of things. I would also like to see more animal therapy - you know, people bringing in therapy dogs. Many have left their beloved pets behind.

Overall, my mother likes it. She is not a complainer but says the food is not very good. Says the salad is not even good. Later meal is a light fare which she says isn't even worth going down for. She is very active and says they do have activities but only a few people participate so she is concerned they will stop planning things. Except for going out to lunch (which I guess is because food is not so good there) Hope this helps! Let me know if you need anything else.