SRI Management, LLC

Overall we're satisfied. Very friendly but we did have to make several requests to get things fixed. Like a grab bar and the door lock.

The food is good as far as I can tell from my uncle. My uncle has Alzheimer's so it is hard for me to know what is true and not true about his comments. But I think overall they do a good job. There are a few staff members he does not like, but I can't tell if it's them or his dimensional issues.

It has been a very nice place. They have been kind and understanding. The facility is immaculate. Staff has been very helpful.

To be honest we have had our ups and downs and I suppose it's hard to rate our situation since my sister's condition has changed so drastically since June. They also had the unexpected death of their Care Consultant which I have to take into consideration. For the most the staff is very pleasant when we are around and my sister is a difficult patient. But we still have to go there every day to make sure everything is ok with my sister. I assumed assisted living would be a bit more assisted but leaving a loved one in others care is definitely difficult. There are certain things I believe need addressing and we have done that... but a few things we our on our third time requesting. But all in all we like the place... but as they say... there's no place like home!

Although the care and cleanliness has declined, the staff is wonderful.

The facility needs a dedicated Insurance Coordinator. The interface with the insurance company is almost nonexistent. The real problem is the insurance companies and I realize there is really nothing your organization can do about that. The Colonnade is doing the best they can do within the current system

When it comes to the staff, never there nobody running it, they leave at 2:30 or 3 every day. The staff was great the PA not so great. My mom was dehydrated for 2 weeks not eating or drinking. I call ems

Just a few special comments. My husband is in a secure memory care unit so my comments have to deal with that area more than the regular ALF. There aren't a lot of facilities in this area that have secure memory care and provide special foods or other needs of that nature that I found that being said, I am happy now with his care and the people who care for him are very friendly and very nice. My initial experience for the first 30 days was not a good one, but I guess all things do take time. My husband has been there for a year now and it's doing well for his situation. I do feel that they are pretty expensive but like I said, this is a specialized area and I don't have lots of choices for that. Hope this helps. Best wishes.

I like it for my Mom but she complains they don't bring her medicine on time and the food isn't good. I like the beacon. I think they do a good job.

It's a wonderful place with a fabulous facility, great food, and lots of engaging activities. The staff is caring, and I appreciate the improvements being made

From the beginning, the staff was more than helpful. From the first day we walked around the staff showed us everything. We could possibly want to see about the facility. That included the independent living, the assisted-living, and the memory care. They didn’t hold anything back until the truth about everything that was going on. We were so appreciative of the staff that we felt this had to be the place for our mother. The moving process was extremely easy and then made everything as available as I possibly could. Once mom got into her apartment, she loved it. She thought it was the most amazing thing in the world to make all new friends and meet all new people. She loves the activities and the fact that she can do her therapy there in house. She is actually getting ready to use the bus and loves everything about facility so we would not even think about moving her.

My dad has been there for about 2 months now, and I honestly can’t say enough good things about the experience. He settled in within just a few days, and the staff went out of their way to make him feel welcome—spending extra time with him and ensuring he felt comfortable. The facility is consistently clean, and the staff is not only friendly but also incredibly attentive. They’re always engaging with the residents—whether through organized activities or simply spending time chatting with them. It really feels like a community.

The staff seems very friendly and helpful. Answered all of our questions. We were mostly just trying to deal with my mother-in-law and getting used to trying to unlock her door, etc. The activities coordinator is extremely nice and is trying to get her involved and I think it's succeeding. It has not been an easy transition for my mother-in-law so I find that that is a win.

Get everything in writing. Yes, we would recommend Magnolia Bridge at Murrells Inlet to other families.

pay attention to the extra costs they can add up. yes we would recommend Magnolia Bridge at Murrells Inlet to other families based on the experience so far.

Our mother has been at Village Veranda 1-1/2 years. While we agree somewhat to some of the negative remarks seen, we also understand that you would be hard-pressed to find any facility that meets every need or does everything we expect perfectly. We've had some problems since Mom began her stay, but found both the staff and management are willing to listen and honestly do what they can in making corrections and taking steps to prevent them from happening again. That being said, we also understand mistakes get made, which us humans often do as none of us are perfect or without fault. Mom feels very comfortable at VV, has made many friends, and most, if not all, of the employees treat her like she is their mother, a close relative or friend. She stays active and everyone there dotes over her, cares for and about her well being and keeping her smiling. The friendliness of all are extended to us as well each time we walk the halls, which is very frequent!

Staff was super friendly and attentive. Admin staff was dealing with new ownership so be forms and policies but were open to working with us to get Dad admitted quickly. Food was great but activities were more geared toward long time residents and as a rehab resident, Dad spent most of the day in his room. The room was small but nice with summer maintenance issues but those were quickly taken care of. Place is also undergoing a renovation soon.

Very caring and friendly staff- They treated my dad like family. They coordinated with hospice care well. When my dad's problems became more complicated they needed reminders to do things but then got better with it. Sometimes my dad refused their services though too.

Overall, satisfied with seagrass, however, in memory care, the quality of care depends on the team working that day.

Its friendly, well maintained, and it's like living in a restaurant. I would not currently recommend this place. There is really not enough capacity in the dining room or the bar to accommodate all the people. We are only half full and we are splitting up the seams. I might recommend it later when they figure out where to put everyone. They also have not figured out transportation, and I don't know anyone that really ever gets a trip to the doctor. I would recommend it once they get over this learning curve. And the same actually goes for activities. The exercise classes have more people than the room can hold. It's the same with any kind of activity where we have to meet in one place. There isn't enough room. And to think we are only at 50% capacity.