SRI Management, LLC

There are a few members of the staff with attitudes. I believe that there is a tolerance that can be exceeded when dealing with old, in firmed, and feeble people. I might add this extends to the people who care about the residents. The pervasive behavior is that of annoyance and intrusion. Also, unresponsive attention to patient perceived problems.

We moved my mom over to Harbison Shoes about 5 months ago. She is so much better. She talks to me and loves the staff. They are great at keeping me informed about her. Best place mom has been since having to be in a facility.

I felt relieved. They were able to take care of my mom when I no longer could do so. They gave me the peace of mind that I could focus on spending time with her while they took care of her medical needs. I would recommend Trinity Hills and their nursing staff wholeheartedly. They were superb and kind. I picked this facility because of the location, services provided, cost, and it was highly recommended in my research of many facilities I visited.

My loved one is currently a resident at Superior Residences of Clermont and everything has been great. I would recommend this facility to others, in fact, I already have!

Do not be attached to your parent's clothes because they don't come back from the laundry. Things get lost even if you label them. For the most part we loved the staff. We did have a few that would not listen to our problems or concerns. We found we had two choices either push it or just let it go! If it was for my father's health we would push, but missing clothes or property was not worth the hassle. My father was well treated here and that was my main concern.

We are very happy with Indigo. My parents are together for now and they have a point system for extra care for my Mom. Eventually my Mom might need to go to Memory Care. We are hoping to keep my parents together for as long as possible! The staff is really trying to help my Dad and give him some breaks. They also counsel him on how to care for my Mom and how to talk to her so she doesn't get upset or how to calm her down when she does get upset. My family is also very helpful. Someone is there often. We all take turns.

My in-laws say that the food is good, but not home. I like that it is a lovely dining room but the few times I have eaten there the food was lukewarm and you had to send back to heat more. The in-laws also say that they serve chicken "a lot". However the executive director [name removed] encourages people to tell him what could be improved. Staff is fantastic!! Place is spotless. Everything is really well done. [name removed] the Director of Marketing and Sales, was an enormous help!! She is a gem.

It has the warmest staff and residents. It also offers Medicaid options should that ever be needed. We valued what they do have, friendliness, very positive referrals over linen tablecloths.

It was a great place to live. Everyone was so very caring, compassionate, always look after one another. There Physical therapy was great. Nothing bad to say. They have the best physical therapy therapist [name removed] is here name. She is awesome, great, the best I ever been to. She really goes out of here way for all her patients. I still go to her even know I don't live at the Arbor anymore.

My mother-in-law had a difficult time adjusting and just wanted to go back home. But because of the wonderful care of the staff, the quality of the meals and entire environment, she is now doing well. She needs quite a bit of care, and the staff is responsive to her needs and communicative with us. Under the circumstances, I don’t think she could be in a better place.

Staff is caring and attentive to their patients. In memory care you will find a variety of events to keep the patients engaged and alert. I am impressed with the quality of care and activities . The director of memory care is available and interacts with families and patients so you know that she is involved and creates so many wonderful opportunities for stimulating events to keep the patients involved. Christmas decorations were fantastic this year .

There was a problem with the transition but that was resolved quickly and they have been responsive and my Mom is very happy living there now. There were two facilities that we were considering and The Canopy was much closer to my sister who helps make sure my Mom is taken care of.

I think Legacy is far better than many of the other memory care/skilled nursing care facilities that I looked at. They have a women’s only memory care unit with staff that really seem to care about the residents and treat them with respect. The staff remains cool and professional when dealing with difficult residents. They also make an effort to have the residents out of their rooms and into the common areas during the day. They had a pre-Thanksgiving dinner for the resident and their guests a week before the actual day. It was really well done and allowed those who could to be taken out for home celebration on the actual day. The did a similar thing with a party the week before Christmas. Again, it was well done. They also took the residents out in van trips to see the Christmas lights. Moving in was not a problem. The staff was welcoming and helpful throughout the process. I would recommend the facility.

This facility had the experience and staff to take care of our Mother. All the information was up front and very easy to understand!!Everything was top notch everything and everyone!!!

The Colonnade at Northdale has been a good experience so far. The staff is wonderful. The environment is small and comfy. My mom enjoys it there and has done well since she's been there. Thank you for recommending.

Facility- there is no way provided in the rooms to contact nurse's Station. This is a concern since the patients are checked on every 1-2 hours. What if a patient falls and passes out? The staff is very good and helpful. There were a couple of issues that we encountered but were properly and quickly addressed.

Seagrass Village of Gulf Shores community has a great atmosphere. The staff is very helpful & the place is just beautiful. It has been a good transition for us.

My family member is happy there. I thought that the unit would be tidied up daily, and it is not.. Good physical therapy on site and PA is on site weekly. I have not eaten there, but my family member is satisfied. I would definitely recommend this community to other families based on the experience so far.

All of the staff are very friendly and helpful. Housekeeping does a great job and the facility always smells nice. Communication with the family is open and any concerns or questions we have are answered with compassion, promptness, and respect. The move-in process was easy and they have carts available to make the transition easy. The meals look and smell good. My Mom doesn't eat much, and I haven't tasted much of the food, just a few bites. The food I tasted was good. I would recommend Westhills Newnan Crossing.

I have done projects for a handful of communities and Indigo is my favorite. The staff is great and the residents seem genuinely happy. There are smiles, fellowship and laughter everywhere you look.