Spectrum Retirement

I toured a lot of places and this was one of them. A lot of places have nice facilities, and window dressings, this included. However the directors and managers seem to be more interested in vacancy rates, and maintaining their occupancy, than actual patient care. A lot of them don't want any kind of liability. Make sure to ask the retention rate or average tenure of the staff. It didn't have a great homey feel to it.

This group has memory and assisted living brand new decent prices but big charges for addl services.

It's definitely what we were looking for as far as assisted living. The place is clean, and the executive staff is all very friendly. They must have had a lot of turnover or not enough staff because weekends have been very difficult to get set up to go forward for the next week. The scheduling is off, she gets medications late sometimes or won't get a shower maybe. They don't seem to have very agressive physical therapy, from what I can see. The communication among the staff is not really good. They are a pretty new community. We chose them because everything looked so terrific, and we heard others loved it. The food gets repititious, but I would give them probably a four.

It wasn't my favorite place. There have been problems with theft with multiple residents including us. They said that they would file a report but I don't think that ever happened, I never got the report. She fell and she had broken bones but the nurse told me she ok, we didn't find out for weeks. My mom loved a lot of the staff and the staff loved her. They have memory care and assisted living, and she is in-between. The food was not elderly freindly, they would serve them wraps and they have false teeth and can't bite off the tortillas. The chefs did a great presentation, and the food was good but it just wasn't elderly friendly. The management were good to us but the nurses and the housekeeping staff were not as friendly.

That was my next choice, I liked the girl who showed me around. She was really helpful. They were nice, but they weren't busy and it was that kind of thing. I wanted something with a lot of stimulation and interaction. They are fairly new, so it might just be that they aren't full yet.

At first they went all out and the food was delicious. It's really gone downhill. the menu is really repetitive. they don't have enough menu choices, that's the biggest complaint my mother has. Their selling point was that they would be able to take her to doctor appointments. Now if it's over 10 miles then it's $30. I was very disappointed in that because the point is to get her to these appointments when I'm working. Albuquerque is not a huge city so you have to go where their doctors are. I haven't seen them clean but I can tell that it's not being cleaned the way I would clean. Not that it's dirty but they just don't do the extra touches. The place is beautiful but I just don't think they're coming through with their promises. Overall they're good but they come on strong with all these things that are not really panning out. I can't say that it's not good but it's not the top quality that they gave in the first month.

My least ,not sure I could see myeslf living there. Not easy feeling.

I toured and things seemed kind of chaotic. The director was not present or active in any of the routines of the residents' lives there. The nursing staff was very kind but I'd be concerned if there is no follow up with the director. The sales person was helpful but no follow through after the initial tour. It is a new, beautiful community but that does not always mean everything. I would be concerned if I left my loved one here if she would have follow through on her care needs. The food was delicious though. And the activities had much variety. Did smell of urine in some places at times.

GOOD things: The Director gave us a very complete tour. Independent & assisted were in separate wings (good). Very clean. Appeared to be well managed. BAD things: Too small. Not enough other couples to socialize with.

Nice new place, but not great outdoor landscaping/enclosed and staff felt less than warm.

Enjoyed meeting with the director. Call Pendents monitored by them. Spacious apt. looks promising

I think Mother would like the menu here better possibly. Didn't feel as welcoming as Villa Vent. 2 yrs old, obviously a lot newer facility, residents haven't got the hx there that VV has. Still it didn't have that little town feeling to it. Meals are a point system to use, Not sure that Mother would understand this for a while.

this place is big. Lots and lots of activities. I got mixed up about where I was on the tour - lovely place (3 stories)

Facility was beautiful, lacking in grounds for residents to walk through, construction on pool has started but that will be the only outside area for residents. For a one bedroom 865 sq ft, it starts at 2900.00. No lease requirement, month to month rental. Had lunch food was wonderful. he liked the facility but not the fact that there are very little grounds, pool in progress and that the facility is only one third full.

The community has had a very good covid plan and has kept the residence safe. They do have a high turnover and the food is not very good at all. Talk to the residence to see their perspective also. I would say look around and if you want an active community there might be others that are better

My mother moved into The Enclave at Cedar Park Independent Living shortly after it opened last spring. It is a lovely facility with friendly staff, however it has been poorly managed from the beginning. 1.The kitchen continues to be understaffed (they say because of the high unemployment rate), with at times an hour's wait to order. A buffet service has recently been instituted so that residents can serve themselves. In addition, the promised Bistro has yet to be functional. 2. Screen doors were not properly installed and will not completely close, which allows insects into the apartments. 3. Pest management is lacking. Ants and other larger bugs and insects are a problem that doesn't seem to go away. In my mother's advanced years, I had hoped she could be happy living in a place that would make her life carefree and enjoyable. However, The Enclave's shortcomings have caused much stress to my mother and her family, as well as other residents with whom I have spoken. One would hope that there would be some reduction in rent as The Enclave addresses these issues, but so far that has not been the case. I am writing this review so that those contemplating a move to The Enclave will know that all is not as it seems when touring the facility. And I hope that my mother's new home can soon live up to to what was promised!

I left Shawnee Hills to live at Overland Park Place in a similar room for over $1000 per month less rent. That was a year ago. I have now saved over $12,000. I am glad I moved. I would do it again.

This is a wonderful place if you are independent or in the beginning stages of assisted care support. The activities are great, the people are nice. However, with more advanced medical and assisted care needs, the quality is simply not there. Poor communication and medical coordination as well as difficult termination processes with increased charges done without family approval created more stress and many emails with management. Line staff are also not trained well to deal with day to day challenges of someone who needs more care and can seem frustrated.

Workers are first class always helpful and friendly! Lombard Place is nicely decorated, clean and provides a cheerful atmosphere. One serious deficit is the POOR quality and very limited selection of food they serve They use canned vegetables for their meals. Often they only offer poor health choices for lunch and dinner (using the same menu of the day for both lunch and dinner). For example they'll offer a choice between polish sausage, hamburger or pizza. For the price of this otherwise nice residence, I find it appalling the quality of their food is so poor. In my opinion Lombard Place needs to consider using fresh vegetables (not just canned) and offer healthy food choices.

Apartment was very small. Dining experience left a lot to be desired not due to food due to rules of management. Residents very friendly. Management at facility difficult and unreasonable.