Spectrum Retirement

My daughter and I visited this community and it was so very nice. The people were friendly and all had smiles.

The feedback is the only problem I have. It seems to be good, but I don't get feedback about my loved one. The admin team have been prompt in sending me the bills to send to the insurance. My loved one says she likes the food and it is excellent here. Prior to COVID they had activities each day for the residents to participate in. They will be starting to allow visits in the resident's rooms for 2 hours each day with 2 family members. They switch staff a lot. The staff is friendly and will say hi and welcome when you walk in to the community.

We chose Highpointe because of the cost, it was a set cost and did not change so we were able to budget and plan. We are allowed to go visit my dad and they can talk through the glass or outside with a mask, so they have been good. They have been very cautious and forthcoming on the very few cases they have had and did a very good job at keeping residents safe. They have all been vaccinated so we are happy about that. My dad does not like the food here, he said it does not have much taste at all. It is hard because I have never been able to go inside the facility, but I would recommend to others looking.

Lovely large facility. It was a little too big for my father I think. Did not have current availability in a good price range.

I think they're really accommodating, and they take each individual resident at their own stage in life and overall care needs. They worked with us to bring in home health care to augment independent living. Overall we've been really happy, and during Covid they've done really well. The apartment is lovely. Housekeeping comes once a week. She's lovely and does a good job. I don't think we have a true feel yet for the community, but my loved ones are doing great so far. So we 're looking forward to what's to come. Park Meadows has done an excellent job considering the circumstances.

We chose Las Palomas because of the value for the money as well as the location. I have only seen one room but it is more than adequate for my loved ones needs. They have not been very good with communication, I think they should post updates to a website or email information to family members. In general I am pleased and I would recommend them and already have.

The staff has worked hard to focus on getting my loved one on the right track with his health. The have several different care levels in this community. The communication is great between the staff and the families they keep us well informed. I would recommend this community to others

We do not have any complaints about Westerville Senior Living. We chose this facility because when we did the virtual tour and drove around, she felt like she would be most comfortable here. They have had a big turnover of staff recently, so we feel like we are starting over. But the new staff have been wonderful, especially with communication. They send letters and they call whenever they need something or want to update us on things. Overall, I would recommend them to other families who are looking.

When we moved mom into Mountain Park Sr. Living, we loved the brand new building, beautiful decor, the special food offerings, but mostly the kind and caring services provided by the employees. Well, 10+ years later, to our surprise, we celebrated mom's 100th birthday at MPSL during a partial lockdown in the pandemic. She could not have had a more special birthday thanks to the activities staff, the dining staff and many others. She was serenaded, had a special birthday dinner and balloons and banners!! Who knew that 10+ years later, we as family, would continue to experience quality service in housekeeping, food service and delivery and caring, thoughtful staff.

The food is not very good. The community is neat and clean and the staff is very friendly. I would recommend this community to others

My mom is pretty happy at the Shawnee hills. I would recommend this community to others

We chose Mountain Park because it appeared to be nice, it was a convenient location, and they had availability when we needed it. The room sizes here are adequate for her needs. Overall, I would recommend to others looking.

I really liked this place. If I could pick it up and move it 10 minutes closer it would be 'the one'. The tour was great, residents were interacting with one another and seemed to be having a good time. The ALF studio was a bit small but the one-bedrooms were nice. It's right off the freeway but I heard no traffic noise at all. I could definitely see my mom living here and being happy. I just think we need someplace closer. It's definitely staying on the list but we are going to try to find someplace a little closer. 20 minutes one way just isn't something I want to do every day.

The zoom tour was very informative and [name removed] gave a great tour. Very understanding that we are just starting to gather information

Even during covid they are doing the best that they can to keep the residents active and engaged. There people there are awesome and they really do care about the residents.

A very nice place overall, the staff was great and very personable. They were very good with my father, The rooms were nice sized, and the food was good. I would recommend this community to others

We do really like the activities they offer, and the rooms at this community are bright and sunny. However the only drawback with the rooms is they should have some without carpet, because it is hard with wheel chairs. The food is filling and overall pretty good.

For independent living this is a good place for your loved one. The staff was friendly and nice to deal with. My loved one had a first floor room, and had lots of storage available. The room was bright with windows.

Covid has affected the food and we now get food delivered in containers. We get food cold and the quality is not as good. The staff is wonderful and they could not have hired better people. There are several options for apt sizes and I would recommend this community if you're ok with apts.

I chose Las Palomas because it was a newer facility, the room sizes are spacious and the way the grounds are kept. The staff members here for the most part are very friendly and helpful. The dining room is open so you can eat with other residents which is nice. I enjoy outside visits now with my family, and the entertainment is very good. I would recommend this facility.