Sonida Senior Living

I came in for a tour on a weekend and met with the Sales Director. She was knowledgeable, friendly, caring and her smile had me sold on the community. You could tell by the way she interacted with the staff and residents that she genuinely cared for everyone. During the tour I noticed the common areas were kept up to part and the apartment that was shown had a beautiful view. After touring 4 communities West Shores had me sold from the moment I met with [name removed], the Sales Director to the staff and residents. West Shores is where you need to be. Everyone really cares for the residents.

We picked this community because, they are professional, efficient, caring, and they are always very responsive. It's the best facility around. It's an excellent facility with people who care. I would recommend to other families.

5 on all counts, seriously. I looked at 7 locations. We chose Marquis Place because of the openness, warm environment, residents were not medicated but Active with staff....activities, clean.....even around outside trash containers, safe neighborhood, coinvent, easy to get to. Supporting facilities dr. Dentist, hospitals close by. Compared between the last place my loved one was at in Iowa, the staff here are very outgoing. She really likes it here. Especially the outings and activities.

The Staff is very helpful. The Activities are always happening. The staff really do care about the residents here. It is a very clean place to live. The food here is very good. if you ever need a little help with medications or getting back and forth to dr. App. you can come live here and they treat you with respect and dignity.

The Waterford is a place that invite's you in to it's many beautiful settings. The sitting area's inside and outside create a feeling of comfort and peace which translated for me, is love and home. So come and visit the Waterford where the inviting love and peace is waiting for you.

The community is clean but they are currently taking off wallpaper in the halls and doing fresh paint so it's currently a mess with strong smells. My friend rarely gets up for breakfast although the residents say it's the best meal of the day. Some evening meals I have seen are just ok. One response she has made is that she wishes the evening meal was served around 6pm instead of 4pm

Mom really likes the size and space of her apartment. I feel Mom is very safe in her independent living apartment. She really likes when people/ groups come to sing. I understand it is very hard at this time, but I would like to see them retain their employees. It seems there is a high turnover. Also, Mom says her food is often cold when she gets it. Overall, I would recommend The Wellington. It is a nice place to live, and both my mom and I are pleased with it.

So far I really like the Waterford. From what mom says, the food has been a bit up and down as they have been finding a new chef, but that's the only complaint. I have seen the activities offered increase since she moved in so that's good. The staff has all been very nice to us both. It sounds like they have a bit of a COVID outbreak right now and mom says they've been bringing food to the residents and shutting things down a bit while trying to control it, which is good.

I really am pretty pleased with the services. Memory care unit is very good to my Mama. The interaction/communication is pretty good. Sometimes they forget what I asked them to do because they don't make a note of it. The ED for MC has been out, so there is some lack of communication. But I think that will be corrected soon.

The staff has been turning over; food is good but could be better; very good with activities. I'm in an efficiency apartment and remotely work. It has a fridge microwave, and grab bars in bathroom, it has everything that I need.

My mom has been living in Rosemont for sixteen months. I was impressed when I went on the tour and talked to some of the staff. I was blessed to have found the perfect place. She is in the memory care section where the staff has treated her with kindness, compassion, patience, and loving care. They administer her meds and she receives help with her shower, dressing, and meals. She receives companionship. from the people daily. They have worked with me during the transition by answering my questions and keeping me informed on her condition. I would recommend Rosemont to anyone who is looking for a secure peaceful, environment for their loved one.

We toured The Woodlands of Hamilton and the facility was great. The tour was nice. The staff was friendly. However, there was a waiting list and it was way too far away from where we live.

[name removed], the sales coordinator was fantastic to work with. She was knowledgeable, professional, compassionate and really cares about the residents. [name removed], the activities director is also great with the residents and has several fun and different things for the residents. I don't have specifics on the food, I'm just going by comments that my Mom has said. Several times she mentioned that the meat was burnt or so over cooked she couldn't eat it. I have not seen this myself though.

It's a nice place, with caring people. The communication was very good with admin and staff. They are responsive. My loved one passed away after only one month of being there. They took good care of him in spite of difficult behavior problems. I would recommend to others.

They are very good. My friend loves the food. They serve breakfact, lunch, and dinner. They offer activities such as; Bingo, movie nights, and they have a library. It's a perfect place for my friend. The residents seem to be pretty happy. Overall, It's a pretty good community. The staff checks on people, listens, and they really do care. The staff does a pretty good job, and encourages the residents to come down and eat. The location is very convenient, and there is a strip mall that is within walking distance.

I like it here because there is a lot to do and the staff helps us a lot. I like all of the friends, I have made.

The manager was more than wonderful and was very good to my loved one. He was happy with The Waterford in the short time that he was there before his health declined.

I am writing this review for my mom and dad who just moved in. It's like Disney but better! Everyone is so nice minus a few ladies who never smile or say hello. The staff is 5-star! I hope rent doesn't go up too much each year so they can stay. The food is hit or miss. I have tried the food but the word in the hallways is residents are not happy with the food. Seems like there needs to be more options and fewer friend and salty foods. More healthy options. Have snacks out during the day. Great activities! The rooms are beautiful. The garden is a nice touch. Nice to have a home health aide company on campus. A OT/PT Gym. They allow hospice and your own health team to come in. I may move in as well!;)

I toured Independence Village of East Lansing and it was a great facility. They were just too spread out and a little too independent for my loved one's needs. Mostly, it was just too fast for them to walk to everything. Also, their pricing was a la carte.

It has been great so far for our family and our loved one. Some days seem a little understaffed but where is not right now. Everyone is always very, very kind. The staff always answer any questions we may have about our loved one.