Sonida Senior Living

I live at the Waterford; the staff and residents are very nice. The apartments are well kept, spacious and beautiful. The staff is caring across the board. This community is a place where I can connect with other residents and staff.

I love the variety of great programs that are offered at The Waterford. The Activity Director is very nice and helpful. I love all the outings. We go on lunch outings and shopping trips. I love everything about living here.

My husband is very content at The Waterford. He is a current resident. He feels very safe and well-cared for. The staff is helpful, competent, and pleasant. Overall experience rating is 5 stars.

My cousin has been a resident for two years at Waterford. She had reached a point where she could no longer care for herself. Tending to her needs are not easy and the staff at Waterford have done a great job.

I researched many places and read reviews before touring locations to consider. I toured first then brought my mom. Whitley Place was top of the list and their reputation was on point with the reviews. My mom sat and talked with other residents, excitedly inviting her to join them in living at Whitley Place. I knew when we toured she was getting excited about it. She was anxious about moving, but the staff made her feel at ease. She fell in love with the studio that is now her home. Any issues we had were addressed quickly and above our expectations. The other residents have welcomed my mom right in. The activities director is like none other. All the residents love her and the activities. She is so genuine and fun. She along with other staff that show genuine kindness to the residents. I can't express how grateful I am to everyone at Whitley Place for helping me care for my mom. Best choice we made!!

My husband is in the Magnolia Trails Memory Care Unit at The Waterford at West Bend. The caregivers are fantastic. They treat the residents like family. The facility is clean and orderly. I feel my husband is safe and comfortable in his room.

I toured The Waterford at Plano earlier this year and decided to move in right away. I've made many new friends and we have become like family. The location is convenient to a variety of stores & restaurants. We have a lot if activities as well.

I toured the Waterford at plank with my friend who was looking for a place for his mom. I noticed that the staff was very friendly and the community was clean and I would recommend this to anyone looking.

A great friendly environment! The fount desk always greats so nicely the management is so caring. Such fun activities constantly going on its a lovely place to work at! Live music at least once every 2 weeks. The residents love to dance! Its a joy to watch.

I have found all staff and aides welcoming. My experience with each is mostly amazing. Finding each giving outstanding care with my mom and other residents. Their support means everything to our family. Thank you!

they have great staff, love the environment CNA staff was great very clean i would recommend others to come here and tour for their parents overall great place everyome have great energy and well respected to me.

This place is amazing. I toured on my own. Just to see what I seen. Warm welcoming when you come in the front door. Smell good, looks, and residents seem to be well taken care of . Love the fact that activities was going on . Staff look happy and was very friendly. Was so amazed at the facility overall .

Thank you for the referral. The facility is quite adequate and the staff is conscientious, kind, thorough, and helpful. My friend will be able to stay there comfortably until he feels stronger and can located an apartment to live in.

Great place to live! So many activities and good food!

Excellent care for mother. They respond quickly to her needs.

The Waterford made a smooth transition for my mom from a long hospital stay to their memory care unit. The communication was simple and questions were answered promptly. The staff is very welcoming and very friendly towards family members.

My mom currently resides at the Waterford in West Bend and we couldn’t ask for a better place for her. I love all the staff and they take such good care of her. I visit weekly and I’m always greeted with a smile. It’s a great feeling to know that she is safe and in a truly caring environment.

My Mom has been lucky enough to be at The Waterford for about a year now. I stop by frequently on different days and times always to find a very peaceful and fully staffed facility. Whenever I have a posed a question to management, I get a quick response. My favorite thing about The Waterford is the nursing staff that interacts with my Mom. They have more patience than me and are caring and compassionate. I'm also impressed with the activity director and the different things she does with the residents. The place is always decorated for holidays and events. I really feel fortunate that my Mom has a safe and wonderful place to stay--it gives me peace of mind.

Everyone has been very helpful to me.

My Dad had been in a different Memory Care facility. It was not a good experience. He is now at The Waterford in West Bend. [names removed] and all the amazing caregivers are attentive and so good with him, his room is always clean and the food is really good. I can't say enough good about our experience at The Waterford!!!