Sonida Senior Living

Staff are very pleasant and helpful. They seem to like working there. Facility is very new and clean. Smaller than others we toured. Unfortunately our family member had to move to memory care after 3 weeks in assisted living due to wandering outside and other issues.

It 's like a big family everyone is caring and kind. We have all become friends and respect each other.

The staff and the chef have been very attentive and caring, and they have included her in activities as much as she is able. Our one disappointment is that they don't have an actual nurse on staff overnight. We were led to believe initially that a nurse would be present for 24 hours. This affects the amount of reimbursement from her long term care insurance.

The admins and staff have a weekly meeting with the residential committee to hear any suggestions for activities, menu changes. The residents take their involvement seriously as this is their home and they are protective of it. The activities director, [name removed], creates special themed events monthly. The residents have lunch out monthly. The Waterford has three garden spots where residents are encouraged to sit, socialize, have cook outs. As with any assisted communities, the residents need to participate.

Having lived my entire life in a "Single Family House" moving to Waterford was heartbreaking----until I accepted this "large house" as my home--and "the residents" as my family to get to know on a first name basis! I truly enjoy living here and plan to stay --Also my daughter loves her mother living here!

I love that it is friendly Staff is great Great friends Love the activities Everyone of staff are always here for you

The staff was amazing, understanding and patient. I would recommend The Wellington at Springfield to others who are currently searching.

When thinking of a place to come to during hard times I think about the waterford at colby. This place has been an amazing escape from my home life for almost a year. I find that the residents get treated decent and that the staff try there hardest to to work together to make the dream work for these residents. From physical cares and needs to even just stopping in to ask if your ok or need anything. Remember in times of struggle the waterford at colby

I had a relative there and the place seemed very nice. It appeared clean and the caregivers seemed nice and like they knew what they were doing. Also, there were a lot of activities always going on which I thought was great for the people.

Overall 5 stars. Maintenance, Housekeeping, Dining Service, only gripe costs $$$. Carpeting of the entire building is disgusting. I'm embarrassed to bring family and such to visit. Big capital expense. The other is the menu. Food is great, it really is, I have only been here 3 months, and it's already repeating itself. Just me complaining, like I said place is great.

Can't say how much I love this place. Staff is great-great-great. Staff is here to meet all needs activities are so much fun always. Residents are friendly and we become family. Housekeeping is so good- clean staff is always to help especially in emergency.

Facility has all the needs necessary for my father-in-law. He’s very happy there. He enjoys the multiple activities and new friends he has been spending time there with. It’s been a great experience for him after transitioning from his home of over 50 years.

This is an amazing place . I take care of a resident there and everyone is just great. If you’re looking for a place for a love one . Look no further because this is it. They listen, understand, help, and the love and care they give to residents, family and outside caregivers is just amazing. Please just go look for yourself. You will feel the welcome coming through the door.. The Executive Director and her team. Excellent!!!!!!

I've lived at Country Charm for 5 months and I love it here. Everyone is so friendly and helpful. The admin staff- the nurses the aides go out of their way to help you with anything you need. I'm so glad I chose Country Charm as my new home.

A 5, no question. The staff is friendly and competent. My mother likes the food a lot. Her room is more than adequate.

[name removed] is special needs and they accommodated all her needs well and was very kind and helpful to her. I would recommend to others.

The facility is always neat and clean. The staff treats their residents with dignity and respect. They take their time to address any problems etc. my mom needs extra care, they tend to her needs in a timely manner.

Although my mother passed away before she actually moved there I interacted numerous times with the staff when preparing her room. Everyone was so helpful and kind. I know my mom would have loved it there.

It was such a gift finding the Shores of Lake Phalen for my loved ones. From the great leadership exemplified by the Executive Director, to the exemplary care overseen and administrated by the Director of Nursing & support staff, I know my family members are in the best hands possible. Without a doubt, my grandma’s quality of life was enhanced by moving to The Shores of Lake Phalen, and I am beyond thankful to all the caregivers. The Director of Community Relations goes above-and-beyond for the residents, and I don’t think you could find the same devotion and genuine care at any other site. Thank you, Shores of Lake Phalen!

The staff is very kind and patient. The food looks very good, and my husband usually eats every bite. The facility is clean, and residents appear clean and well cared for. I have been very impressed with the workers and the quality of care they provide.