Sonida Senior Living

Wonderful caring staff - some aspects could use improvement. Overall we are very satisfied

We are glad that Park Falls has an assisted living facility like The Waterford. Thank you for all that you do

staff is pleasant and kindness mother (resident) states "always clean and neat"

It is very nice here

I like that I have a full apartment. The food is pretty good also

The community is comfortable. The activities are varied and interesting

This lady was so kind to me when I first came here. I was very low on the happy scale following major surgery and 3 months of PT. I still care for her and love her 5 years later.

They were pretty easy to work with. I think my famly member had a good group of people taking care of him there.

This is a good place, the atmosphere is good for my friend, he is independent and is able to come and go as he pleases. Staff and residents are very nice. They give two meals a day to the residents, their is a set schedule but they can also pick and choose from the menu if you don't like what is being served at the time.

It took my mother a while to get through the whole transition period, but she is very happy with the people, the friendliness, and the activities they have provided. It has been a blessing and we would definitely recommend Rose Arbor & Wildflower Lodge.

I toured this community and it was nice. Not quite what we wanted for her personally, but nice place.

The staff is wonderful. They keep us up-to-date on Mom and her situation. The caregivers have also been very nice. My mom feels really comfortable and safe there, and that's important to us.

It's a very friendly place to live with a good variety of meals/food options.

Absolutely wonderful residents, lots of appropriate activities. Very dated old furnishings in halls or lobby. Not particularly clean (filthy rugs). Terrible unhealthy food for seniors. Lack of covid safety protocols - many covid cases among workers here. Very pleasant exterior

Our loved one was not there for very long, and we did have some issues when it came down to the level of care and what was promised - some of the things we needed were not followed through with. However there were plenty of activities that were offered which we really liked.

Rosemont is a good facility but there were things that I was told would be available like in house physicians and pharmacy that we couldn't use because they did not take our insurance. The community is clean but a lot of areas need renovating. The staff are very friendly but there is a high turnover. There are a lot of activities offered but my loved one does not participate in them so we are not to see about them. We think it is pricy for the care.

Ultimately, we chose this place because of everything they have to offer. Our loved one came from complete Independent Living in an apartment complex and needed more assistance available for basic things. Here they offer that kind of assistance, if you choose to use them. For example: laundry service, prepared meals, housekeeping, wearable help monitor, etc. My loved one doesn't utilize as many things as she could and that's her choice, but I still think this place is the best fit for her. She chooses to do her own laundry, but gets frustrated at availability because a lot of times it's being used. To me, that's understandable and could be as simple as her letting them do it for her. But she wants to do her own, so I told her that's going to be a little more challenging. I suggested she do hers on the weekends or at a less busy time. Part of the problem is that she's just negative and choosing to maybe make things harder. One thing she is disappointed about is that they don't offer religious service/worship. We were told that they do, and have found out that they used to, but they don't now and that's important to her. They do have weekly Bible study, which I'm trying to encourage her to give a try. They also don't have a variety of activities. Basically cards and Bingo, sometimes music. The music is the only thing that interests her. I've spoken with the staff about trying to encourage her to participate and they really are trying. But again, it's up to her to accept and decide to do. I understand they can't force her, but appreciate that they are genuinely trying to encourage her. Housekeeping is weekly and it's been adequate. I'm not sure how much deep cleaning they actually do. The food is just ok as far as quality. They have a good variety. We were told that the food is fantastic, but I'd say at this point it's just average. The staff is friendly, but stretched. I see them helping in different areas, housekeeping staff helping in dining, etc. They're short staffed, but trying their best. Overall, I would recommend them to family and friends.