Sonida Senior Living

Rooms are nice, food is good, activities are relevant and broad-based. Residents and staff are pleasant and helpful.

Overall good experience. Pretty costly and some lack of communication when have questions, not with issues that came up. Sometimes took multiple calls to get answers. Not good follow-up. It was clean, and had friendly staff.

Our experience with this facility has been terrific. Having my mom in a smaller facility has been a very good thing. Having all the residents eat together in the dining room at meals in harmony is nice to see and experience. The residents seem to enjoy the activities provided as well. Highly recommend.

Hello my mother has been happy at the Wellington. She often says the girls working at the front desk are nice and helpful. I like that my mom has a safe place to be. I love that she could bring her dog there and have direct outdoor access. I would like to add that I think it would be a nice addition to have a "nice" outdoor area to sit. The gazebo is not at all nice. I also see residents sitting on the benches by the front door ( they get to look at parked cars). It's too bad that off the back of the building or over the carport area that there wasn't a furnished patio large enough so several people could get together. Has that ever been discussed? Also, the view out the back is not very nice with all the trash surrounding the dumpster. I can volunteer my time to discuss the outdoor if it would ever be an option. I've decorated senior centers and have a good eye for design. Also, in the new year, If you're interested in adding yoga to activities I would volunteer to hold a class once a week , when I can

Super place to live.

Lived here just over a year - I am happy living here.

My parent has been a resident for 4 years. There have been many turnovers in the executive staff which has been frustrating. The current nursing staff is very good and the care has gotten better. The nursing staff is very responsive to my calls and questions and proactive in calling me with updates on my parent.

Beautiful facility! Staff is top notch too. My mom is building real relationships with people, but her first months were hard as the seniors were a hard nut to crack socially. New residents need to be proactive in meeting people and recognize there will naturally be what feel like clicks :) but keep at it...you will eventually find your people!

Friendliness of staff. Good cleaning crew. They could serve more healthy food. Sometimes food is good. other times cold and bad. Also improve on serving everyone at the table at the same time. One person has to wait 45 minutes when we order at once. Salad bar has been not consistent. Brown lettuce. They run out of things a lot on. 2nd lunch.

From the first day I came to visit and view the Waterford, I have been very pleased with what I have observed, and the friendliness of the staff and occupants. I don't think a more welcome atmosphere exists in other facilities such as this. I would recommend it to anyone.

Nice clean facility but not for anyone with medical assistance needs. Staff not trained for medical attention.

The Waterford is a wonderful place, very clean and neat. The staff is very nice and helpful. I would recommend this place to everyone who needs someone close by. There is always someone to help you if you need it.

We love all the different activities this community offers to the residents - they have different things like movie nights, bingo, craft time and social events.

Everyone is SO warm, friendly and welcoming. The residents and the staff. We love that they are pet friendly and that they receive hot cooked meals that are served twice a day. Also love that so much is included, like transportation for doctor appointments and errand running. My only mild complaint is that I think it could be a bit cleaner but it is certainly adequate and my parents are quite satisfied with their experience thus far.

I have titled my review "Home Away From Home", because I believe that this is as close to home as anyone could imagine. Not being able to stay in your own home is a difficult task, yet the employees at The Waterford at Ironbridge understand this. They are so good to show their kindness, thoughtfulness, and understanding towards their residence. The activities provided are top notch, and the ability to be transported to different appointments or events is very meaningful to those who aren't able to transport themselves. The staff is very on top of fixing the problems that goes along with a facility and it's structure. I have been very impressed with this senior living facility!

The salesperson is fantastic! Very professional, friendly, caring and helpful!

I would definitely recommend West Shores to others for Assisted Living. The staff are very friendly and responsive to my mom's needs. She feels very safe at West Shores. Her room is quiet and it feels more like an apartment. There is medical care on site, which is a big bonus. The food does seem to be hit and miss and is probably the biggest complaint that we have here. Prior to moving in, we were told that the food was great, but this has not been our experience. I hope this changes. Overall, West Shores is a nice community!

Staff is friendly, but could use more help. Difficult at times to get someone that can answer the phone or return a call.

The staff is friendly, the rooms are spacious, and it seems like really enjoy it, my family members haven't really participated in stuff yet so that's all I can tell you right now. Hope they will start to join in on stuff