Sonida Senior Living

They do a great job here, and for the most part have a very caring and competent staff. It has a very welcoming, upbeat, and comfortable here. It feels very homey, rather than institutional. I'd say one area they could improve on would be the operations and execution of their medication delivery, it hasn't been entirely consistent.

Mother moved into The Waterford at the end of August 2013. So, our experience is somewhat limited--about 5 months. She had lived in another facility about 100 miles away so the move and getting used to a new routine is still somewhat ongoing although the staff and administrators have been extremely helpful. She lived in the other facility for 4 years---for those of you just starting your search---you will find that "routine " is important to the elderly---at least in our experience. The Waterford has been all that we hoped it would be in terms of care. We had to get on the same page with meds and with laundry and the staff worked with us to manage that. Based on our relatively short time here, I would definitely recommend The Waterford or at least put it on your list to "check out"

We were impressed during our tour. Everyone we spoke with was friendly and helpful, and it just all looked very clean and nice. It was out of our price range, but if money was not a factor this would have been the place we picked.

my father moved in a month ago and is very happy there. the staff is wonderful to work with.

My mom was living at home alone after hip surgery, and didn't have the energy or inclination to cook, clean or do much of anything for that matter. We knew a change had to occur, especially with winter coming to Western New York. We toured a few facilities, but knew Amberleigh would be the best fit for my mom as soon as we entered the facility. The staff was warm and welcoming, and it looked like we were in a fine hotel. Mom wasn't convinced that moving was the right thing for her to do, so we agreed to try it for six months and see how things went. Well, after two weeks, my mom was thrilled to be at Amberleigh, and we were thrilled that she was coming back to life again! She enjoyed meeting new friends and the delicious meals in the elegant dining room, as well as all the activities offered to the residents. We are relieved that she is safe and happy, and enjoying this chapter in her life. They say when a door shuts, a window opens somewhere else, and Amberleigh was truly a window of life and happiness for my mom. I am certain that she would not be in such good shape today if she had remained at home alone, even with her children checking in on her. The social interaction with the other residents, and the caring and friendly staff made all the difference. Fifteen months later, my mom continues to be thrilled to call Amberleigh home, and we feel very fortunate that she is living an active life again.

We toured. This is assisted living, and at first they told us that they couldn't take my mom because she had had a suicide attempt. They told us that if she did well at University Pines, however, that they would take her once she was ready for assisted living. It was a beautiful facility, but she wasn't ready for the full assistance. It was comforting to know that we had a back up plan when we needed it.

I have not yet fully moved into Waterford on Huebner, am doing it a little at a time until next week when I will finally settle in. Have made several trips over there to take a few things, and once to have a delicious lunch. From the first time I went there everyone has been so nice and helpful and happy to see me. The first day when I walked in, there was a white board at the front desk that said, "Welcome, Helen Bates." Nice touch. After the tour I could not stay for lunch, so they sent lunch home with me in a to-go box. The most wonderful potato soup I have ever tasted,. I am looking forward to joining this community and being a part of their day-to-day life.

Great prices, great location. Like the fact that thier apartments were very home like. Staff were not pushy they were very caring. We deposited.

The facility is beautiful (community areas, resident apartments, and landscaping). The food is good. The staff are fabulous. It is gated and provides a sense of security for the residents and their family members. The apartments (various sizes and prices) have patios and that provides a real feeling of home. The retirement center allows residents to pay to bring Home Health or Hospice Care in, giving the residents independence, but the care they require. There is a variety of activities that appeal to residents and this diminishes the feelings of loneliness. These activities are in the facility and some are in the community with facility transportation. This facility is pet friendly so the residents can bring their "extended family" along for a small price. Housekeeping is provided once a week with flat linen services. Residents can drop off their trash in a clean receptacle room on their way to the dining hall. Washers and dryers are abundant in clean laundry rooms. Walking down the hallways makes you think you are in a flower garden because they smell so nice. Vending machines are on each floor. A reliable elevator is available for those residents who live on the second floor or for those who are wanting to use the single designated activity rooms on that floor.

I would give them a 9 out of 10. If I had a gripe it would be with the nursing staff. They don't seem to communicate between the night shift and the day shift. Other than that, they're doing a great job! They have a tremendous amount of activities.

I was lovely. An absolutely excellent place. Unfortunately my mother was only there for 7 days before she was transported to the hospital where she passed away.

I viist my mom at least 3 days a week, my sister comes in on the weekends and we have absolutely no complaints about the cleanliness. Every person that I have dealt with, all of the front desk staff and even the individuals that come to the rooms have always checked if we needed anything, we even went with Dr. Higgins who is the local doctor and she comes around and visits the waterford and that has worked out wonderfully. She gets medical care as far as following up after her stroke and therapy to prevent her from regressing. I visited just about everything A Place for Mom sent us too, everything and everywhere, and in my opinion this was the best facility that we saw for what we were paying. We didn't know where the resources where but without A Place for Mom and veterans financial we wouldn't have known where to start and you don't know where to go.

I found them online and we were going around looking at a bunch of different places and I liked it because it was smaller and because of the price. Overall it was the best package. My loved one loves it and we're very happy with them. The staff are really nice, the answer all your questions, if you say "hey we need this done" they say not a problem and go do it. Overall we're very happy with them.

It is a very very nice community. Our loved one is happy here and if they are happy then we are happy. They offer a lot of activities. It is in an ideal location for our family. When we toured it we were impressed with the cleanliness and the friendliness of the community and what they had to offer. This was a good community right off the bat.

They are a very good community that we are happy with. The evening meal could be a little better but it's because they make the lunch meal the main meal of the day. The staff here bends over backwards to help and accommodate as much as they can. Overall we are pleased with them and what they are providing.

They're pretty good. I've never noticed any problems with the cleanliness when I've been over there. It is very expensive but the care is good. The only complaint that my mother has is some of the meals she doesn't find all that tasty, but that's her it's not the meals. They're good, probably as good as you could get. The activities seem to be good. When I try to reach her she's always out doing something. She's been there since early April and a lot of it is just adjusting and finding out what the expectations are.

It seems like they just had a change in food service provider because the residents have been complaining about the food. There is residents that have been here 3 years with no complains but are complaining about the food. There just doesn't seem to be the right variety and types of food the residents want or were used to. Other then the food everything else is just perfect. The community is very good. A Place for Mom recommended it and 4 other communities to look at but after the visit it just seemed like Waterford was the best overall fit for our loved one.

Green Tree is a very good community that was really accommodating with us and our situation. The room is very accommodating for our loved one and they made changes to better suit us before we were even committed to them. Our loved one is in a wheel chair and they actually removed the vanity cabinet and counter and just put a sink with it being open on the bottom so it allows her to roll underneath it. Being able to do that really makes it so much easier and more convenient for her to take care of what she needs. The location is very convenient for our family and is only about a mile away from family. The setting itself is really pretty and the activities seem to be really something. She is already enjoying the Euchre tournaments. Each resident has a pendant on them that allows them to call for help; we had an issue with hers one time but have not had any more issues. They really helped us keep the cost down by a moderating their services chart. Because she did need help getting in and out of the shower but did not need help showering instead of charging for a full shower service they only charged for the assistance of getting in and out. We are very happy with Green Tree and would recommend them to anyone.

We are very happy with Green Tree they are very accommodating and are very helpful when it comes to making a decision. The staff has been really friendly and helpful. The community is really pretty and the location is very convenient.

I like it here. I would recommend