Sonida Senior Living

Don't really have experience with other communities for comparison, but I think it is above average, and in line with the cost. Higher priced communities are probably better.

Love the new friends! More like family! Some issues, rent increase was in excess of ten times what was estimated when I moved in. If the percentage is maintained will probably force me out, along with others!

I would say it is a nice community. It is going through some changes but good ones so far.

The staff that was there while my mom was were really sweet and caring. It was cleaner than most and appeared to be updated and did not smell like a nursing home.

When I was looking for a place to live, the marketing director was very impressive. He kept in contact without becoming pushy. He sent handwritten thank you notes after my visits. He was always on time and informative. As I am preparing to move out of state to be closer to family, I am more aware of how good a representative he is. In my proposed new city I have met marketing people who were not well informed and who thought appointments were suggestions rather than commitments. The Remington marketing director was always on time for appointments and took as much time as I wanted to spend, answering all my questions cheerfully and fully. His attention to details is a large part of why I chose the Remington.

Great staff, very caring, building always clean and fresh, lovely place. My husband and I are 58 and kept saying could we just live here it is so nice

They took out a weekend meal and call it brunch , now they can say they still serve breakfast and lunch on the weekends but they do it at the same time. ? Weird concept. We would recommend this community to other families. An overall friendly community of people there. Staff is always very Friendly, from the front office to the Kitchen. Really impressed with that continuous kindness there.

Good overall experience but room for improvements. The cleanliness is overall ok, but could be better. Staff is great. A couple of complaints here. I feel they are understaffed some of the time causing residents to be left unattended too long. And they are not real good at passing information about residents from shift to shift. Other than that, I feel the quality of care is good. He is very content there. Food is great. The activities person is super nice, but I wish they did a little more. Like morning chair exercises and hand therapy. The activities chart says they do, but that must be in the assisted living part, not the memory care unit. . It went up [fee removed] per month earlier this year, but still less than a nursing home or 24 hour at home care.

Most of the staff are wonderful. I think some of night staff stole some of Mama's jewelry and but we had a box we had asked her to put it in when she was not wearing it. Also any money we left always got gone. It was not much. We would give her $20 because she just wanted to have some in her pocketbook. So it was never much. They have some really good people but a few not so good. It's a beautiful place they just need to be careful who they hire. The 1 for Quality of care is from her last day there. She was having a heart attack and she hit her buzzer several time. She was in the phone with a friend of hers that called 911. 912 got there before anyone at Benton house did.

I would say the staff is friendly and the private rooms are big comparatively. As with any place, changes take a bit of time and getting all shifts on the same page. Comparatively, they are still head and shoulders above a LOT of their competition.

What we like the most about The Harrison is the convenient location, compassionate care and diversity in staff and client population. We would absolutely recommend The Harrison to other families based on the experience we have had so far.

I'm happy with the experience. I wish they could keep track of residents' belongings and clothes better. My mom is always wearing someone else's clothes despite everything being labeled. I wish activities were a little more differentiated. it's very expensive!

Overall its pretty good just housekeeping needs to do their jobs because her room is not being swept or mopped I have complained several times.

One elevator was "out" for months almost 8 months) so my sister that lived on the second floor had to walk almost a block (both ways) to get to the other elevator. But they delivered her meals (3 a day) to her upstairs at no extra cost or complaint. But the difficulty of getting downstairs may have caused her to participate less in group activities.

I'd say, "Hope you get a good social worker. First Time we looked there, she was [profanity removed]. The second time we looked there, a different one was very nice. Place is clean, decent staff. I'd go there myself if I couldn't live on my own."

Was a beautiful place. We had to move to where father in law would receive more care, no fault of Waterford. His condition deteriorated. Very pleased with Waterford while we were there. Based on the experience we have had, we would definitely recommend this community to other families.

We are really happy. She is very comfortable and has met a few people. She has been painting a lot and sharing her paintings with the place which I think is really really positive. I would recommend it to others looking for a place like that and you have been tremendous help as well. I think our prices are going up again and that is always concerning especially when it's not a one percent or 2% increase but a tremendous increase for someone on a fixed income.

Good experience in all aspects.

Im happy to have received rehab and gotten strong. Can now walk

It has been awhile since then both my parents have passed, but the staff were great. They actually cared. And called me when there were issues. We would definitely recommend this community to other families based on the experience we had with The Waterford at Levis Commons review