Sonida Senior Living

We really liked The Waterford. It was really nice. It's just a retirement community though, really independent living, and we needed something that offered care. Really nice place though.

Our experience with Whitley Place has been a very good one, overall. It's a nice looking facility, the people are friendly, and they've done a great job taking care of my loved one. We're very satisfied with our choice!

My in-laws are delighted with their new living arrangement at The Waterford. As a former Texas Long Term Care Social Worker and Ombudsman whom assisted with nursing home inspections for several years believe me....I have seen ALL kinds of elder-care facilities, good, bad and really bad! The Waterford is a breath of fresh air! It is elegantly appointed, but not stuffy. The food is good....most of the time an 8-9 on a 10 scale! This is so important! But not only that...there are alternating choices and options during the mealtimes. Not everyone HAS to have the same meal. There are sandwich and salad offerings, as well as dessert selections for residents with diabetes, served at the noon and evening meals. Each resident can view their menu choices in advance and dining staff members come to the table to ask individual residents their food "order". Each dining table is covered by crisp, white linen cloths. With such attention to detail, my in-laws say it feels like they are at a hotel, or on vacation, as they sit at their table. The activities are fun, varied, well-planned and don't insult the intellect of the resident. Pick up a copy of the monthly calendar....there are SO many activities that there is almost no space left for another activity to be added. The staff members are caring and sincere...but not fake sincerity, (just to keep rooms rented),....but the genuine article! Here is an example...before my in-laws were to move in, additional furniture stored in their new apartment would need to be move. When schedules changed, and they needed to move in a day early, for the facility staff it was "all hands on deck". Even Scott Walker, the Executive Director, rolled up his sleeves and worked alongside the maintenance staff to move all the other furniture out the night before we needed access. I am most impressed with the way each resident is treated-respectfully and with encouragement to continue to make decisions and choices about how they wish to conduct their own life. The staff members are responsive and polite. The dining staff especially go out of their way to be upbeat, efficient and kind. But, I save the best for last! The "age in place" concept. My in-laws, (unless they begin to "wander off" or become a danger to themselves or others), don't have to go to another elder-care facility. Because of on-site home-health care, we do not face the risk of a rushed move if their care needs change dramatically. Mostly, it means that if one of them needed heavier care...they, after 61 years together, wouldn't have to be separated. No one asked or paid me to say any of this, there is no benefit given to my in-laws...but I wanted other adult children to know that The Waterford is "the exception to the rule." [name removed]

I toured this community while looking into care options for a loved one. This was a very nice looking place, it was well kept and clean, and all of the staff I met seemed friendly and professional. However, it was also very expensive. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

I like everything about The Waterford on Cooper. They leave us alone. They don't interfere with the way they we want to live. They keep the place clean and maintained. I am really impressed by their operation. Overall it has been a good experience. I have been several places in my lifetime, I'm an old man and have been around and this is the best place yet.

They have just really done everything right. They are extremely caring and personable with the residents. They make the place a home. We don't have enough good things to say about them. It is totally different than the other places we looked at it.

Seems very nice but no Medicaid waiver beds available as of 10/20/2015

Mom has been in Assisted Living at the Waterford on Cooper now for about 4 weeks. She has mild to moderate dementia and the staff have been wonderful as "reminders" for her to go to her meals and bedtime. With this extra help she has regained her weight. The beautician comes and gets Mom for her hair appointments so she doesn't have to remember. Her deluxe studio is very nice and it has a small kitchenette that makes her still feel independent. The courtyard is a pleasant safe place for her to sit and get some fresh air. This place is clean but I have found her bathroom trash gets full and seems to be missed sometimes. Overall I am happy with Waterford and mostly Mom is happy.

We love it. I think her favorite thing is that there are people around to socialize with, but she doesn't have to. She has done a few of the activities, and the shuttle bus. The people are very friendly, and they did a very good job integrating her into the community, they set her up with an ambassador. The food is actually pretty good. They have variety, so everyone doesn't have to have the same thing. The food is very flavorful, it doesn't seem like institutional. For the price and the services this was the best we saw, hands down. They were actually a little lower that other places we checked out.

The property is great. For the short amount of time everything is just fine. Small issue occurred where there are bigger issues at other facilities.

My 90 year old mother has been there since April and I couldn't be more pleased. The medical staff and aids are excellent.

Our experience with The Waterford at Fairfield was a very good one. The staff is friendly and professional, and they took very good care of my loved one. I would highly recommend the service.

Our experience with Roemont Assisted Living has been a very good one, I'd give them top marks across the board. They've been helpful and easy to work with throughout the whole process, and we haven't had any concerns about our loved one since she moved in. It's a very nice place, overall.

We loved this place and loved their affordability too.

We really like the Waterford! It's great, I would give them a positive review.

The staff are very friendly at The Lodge at White Bear. My mom has loved it from the first time she checked it out. The staff is the greatest. It feels like home for her. She gets three meals a day, they do laundry, cleaning. All she has to worry about is getting herself dressed and ready. It has been a really good fit for her. They always have coffee on hand and snacks 24 hours a day. This facility is really ideal. The administrative staff go around with coffee at every meal and get a chance to get to know the people. We could not be happier.

If Crown Pointe could add physical therapy on site that would be good. It is a litter more expensive than the competition also. Other than that we have been pretty happy with this facility. Overall it's been a good experience.

We are happy with Renaissance West At Northbend Crossing. My mother is in the memory care unit because it was the only room available at the time. It has turned out to be a better situation for her, because she receives more care there than in the assisted living area. She fell last week and the nurse and staff helped her immediately. The staff appear to be very caring and talk pleasantly with her. The first week she was there, the staff in the dining room already knew her name. The food is really good there, too! They offer lots of activities, but at this point, Mom has not participated in many of them. Hopefully, she will join in soon. The facility is safe, beautiful and always clean. The Executive Director, Debra Saul, is very compassionate and capable. She knew I was upset about not being able to take care of Mom anymore and she gave me a book about dealing with Alzheimer's and dementia. She has helped our family feel comfortable with our decision to place Mom in a care facility.

Really a great place for my sister. All her needs are met . The other people that live there and all the staff are friendly and kind .

They were very friendly. They helped and answered all our questions. Their meals and food service seems to be excellent. I don't have anything bad to say about it. Anything we have observed or participated in went above and beyond our expectations.