Sona Senior Living

Had several tours and was challenge to make a decision for our loved one.

This is a lovely community The people really lovely and you just need to make sure you understand how much care you are going to get for what you are paying.

Did not see many residents engaged in activity. A few were watching TV. No sample menu or activity schedule was given to me

The staff is very friendly and caring and they have a good community of residences. the community is clean and they have some activities although i would like to see a better varity. I would recommend this community to others based on my experience

[name removed] was thorough and gracious. Did not rush me. Took as much time as necessary. Tour was great considering we are just beginning to allow nonresidents inside nursing homes. She provided staff to answer my additional questions. Left feeling I had adequate information to make a decision concerning them.

My mom has a neurodegenerative disease and wasn't getting proper care at home, Charter's staff have worked extensively with me and my mom in making the leap, quickly, and helping her adjust. The facility is homey- set up like a house with a sun-room, interior courtyard, nice rooms, nice showering area, etc. The staff are always trying to build relationship with her and keep her active and safe. I am thankful for Charter's business model that has some flexibility, the CNA's, RN's, Adm. staff, Activity director, and the Executive Directors. I hope they continue and that the staff are paid very well and are properly staffed to care for the needs so that they do not injure themselves when lifting and moving the loved ones. Food needs improvement...hopefully in the future!

2 bedroom apts. Nice rooms, spacious, all new appliances. Attentive and friendly aides. In residence doctor, nurse. Planned activities. Special bus trips. Exercise programs. Community council meets once a month hear problems and suggestions. Well prepared menu.

I think this is a good place. I'm glad we moved here.

Staff - pleasant, caring. Food - not good.

Very large and Spauling. Have respit room completely furnished on AL side. However,it smelled old and musty. The dining room on that unit also had a funny smell. The food in the Independent dining was delicious.

The independent and assisted living areas were very nice, the areas with higher skilled nursing were dated. The gal we were touring with said they were planning on updating but did not know when. Knowing my mother may be in the more skilled area, we wanted to keep looking.

Decent facility, nice rooms, amazing vistas, close proximity. High turnover in staff and ownership is a little concerning. Lots of openings.

My mom is settling in quite nicely at Shenandoah Senior Living. It is a very nice and clean community. The food is very good, they offer a variety of meals that my mom enjoys. And the view of the mountains from the dining area is beautiful! The staff is friendly and caring and attentive to her care needs. There are plenty of activities that the staff encourages my mom to participate in, my mom loves winning at Bingo! They do offer transportation for shopping and Dr. appointments within a certain radius. I think we made a good choice for my mom, she is happy and making new friends.

My mother is still taking some time to adjust to her move too this community. However I did feel very pleased with her move here, this is a great community. All the staff is great, they are very respectful towards their residents. They provide plenty of activities for the residents. A place for mom suggested a wonderful community, we are satisfied with all they have done for us, and I would recommend it.

So far everything is working out well for my father, and his move to this community. I do feel he is safe, and receiving good care. The staff is good, and they are taking good care of him, and his needs. Everything has worked out very well, and I would recommend this community.

We feel that we made a great choice with this place. The people are good to my loved one. He likes the place and is getting adjusted. There really is nothing wrong about here.

This is a beautiful community and we liked it. There is a garden in the center that the residents can enjoy. They do lock the outside doors but the residents can go wherever they want inside the community. They were not qualified to care for my loved and the resident care manager that completed the evaluation of her did not get it correct. She is anything but caring and this is how she trains her people. I would not suggest going there as long as this care manager is there.

For the most part, it has been just wonderful. I'm happy that my mother is there. The only thing is that they have these planters with random objects in them. It looks terrible. My mother doesn't like them. It's just horrible. Other than that, everything else has been very good. The communication with the staff has been good. My mother has been here for one month. I can't rate the care services because it's not applicable.

Very clean. When you walk in there are no odors. I would recommend this place for anyone with Dementia. It's a Non-Institutional Place with a lot freedom. They don't keep you in rooms. Residents are out and about. They get involved with family and residents. The food is excellent. My overall rating of this community is 4 stars. The people are very friendly and they have a lot of different activities.

During my limited experience Canton Regency (my wife was only there two weeks) was very pleasant. They were very nice and went above and beyond to help in any way they could. One thing I feel they could do to improve is that I have had difficulty figuring out how much I owe them, and they have not been very good at communicating this to me when I have inquired. Other than that it was a pleasant experience.