Sodalis Elder Living

My parents both recently moved into this community and I have been very pleased to see how well they have adjusted to there new living environment. They have had no major complaints and seem to be enjoying the company of the other residents that live there. Another big positive is they are liking the meals they serve as well as the dinning experience. So far everything is going well and we are excited to see what is too come.

My loved one has really been enjoying the different meals they offer at this community, they have a wide variety of choices and healthy options. I am disappointed on the lack of motivation the staff has had for my dear friend, he has not been pushed to join in any activities and is left lonely a lot of the times.

This was one of the places we looked at when looking for options in the area. It was okay, there were no red flags or anything, but just not the best fit for us.

Elmcroft was not quite what I expected...prior experience with the property (several years ago, under different ownership structure) was less than desirable. The new Elmcroft is a very nice place! They've done a fantastic job improving appearances and performance! Everyone on the staff was warm and welcoming to my Mom and me and has gone out of their way to make her feel at home! I feel comfortable she's safe and looked after not only by the Elmcroft staff but by a bunch of caring residents...no place is "perfect," but this spot gets pretty close!!

Very nice staff. Was not overly impressed with the place because of a slight odor there. Residents seemed a little unkempt. Will continue looking.

The staff and the facility itself were nice enough, however the atmosphere wasn't very warm or welcoming. It was also a bit more expensive than other similar options we'd looked into.

I think it is great place to be. People are very friendly and know how to take care of people. Great place

26 March 2013. Almost funny situation. This property was only on my list because of a personal reference. Not until I made the drive did I realize how far out of my desired distance it was. Upon my arrival, the receptionist seemed to be having a bad day and told me that Mary S. did not have an appointment with me; rather adamently. So, I left. Mary called me soon after, apologizing. I explained that it was probably better not to waste her time with a tour due to the drive time for my Sister from Cedar Park. I would recommend still recommend others check out the facility.

Lot's of turnover. Good amount of entertainment for the residents. Food could be better.

The number one thing is my mom is closer to me now I'm only five minutes away number two the food that they serve is excellent. I've had it a couple times now and that there they get a good point for that. The services are performed as required so anything else that needs to be taken care of I take care of The community is very warm excepting and communicative they communicate with each other. They are all dying together in the same dining room they have their games and activities and whatever they do most of the people there are involved with it so she's having an adjustment but she's already has a friend And now she's better now it's her attitude is better. Everything seems better there.

The facility is nice and clean and well decorated. The staff is friendly and helpful. It did seem like they were in the midst of a transition and things were not always consistent.

Nice people but no staff! Frequent falls due to no one following up on request for check ins. They would send [name removed] out and we would not even know till the next time we called and they would say oh yeah, she's fallen four times in the last five days and we sent her out twice.

Stay close to your loved one there and make sure the staff/admin know you are very involved in your loved one's life so nothing slips through the cracks. Facility conditions overall are good as I have visited others not as nice as Sodalis.

If you're looking for a facility for someone that needs a high level of care, I would not recommend Sodalis.

We moved my parents here last year. PT is great and overall they seem to be nice people. However I have joined my parents for several meals and unfortunately almost every time the food is really bad.

I was pressured to place mom before I was financially ready, and Mom did not move in til the end of June. Sodalis agreed to reduce the July rent by half if I paid half June and the $[removed] community fee. I paid the rent and the fee. July rent was not reduced, nor was August rent reduced when I brought the situation to their attention. Additionally, I completed the paperwork to allow their pharmacy to manage her prescriptions. I received a call from my mom on [date removed] telling me she had no pain medication. I went to Sodalis and spoke to [name removed]. He told me he could not find the paperwork for the pharmacy services. I was able to get an emergency prescription from her clinic, followed by a full month. I am now managing her prescriptions because I can't trust them to get them right. I would say overall I have been through a lot of stress I just didn't need. I still have not received the July rent reduction. My mom has not been happy, but mom wouldn't be happy no matter where she is. I can't move her because l just can't afford to, and I don't want to cause further upheaval in her life. So, overall, I feel like the facility was very poorly managed. Perhaps [name removed] can fix the management issues.

They are supposed to provide showers several times a week, but there have been long gaps without one. They said they would change the sheets every Tuesday, but that has only happened a few times-once only because we removed the sheets ourselves. Communication isn't very good; we often have to ask or remind them multiple times, and sometimes tasks still don't get done or are done later than expected. Don't get me wrong, we love a lot of the staff-it's just that the communication is lacking.

There's been a lot of staff turnover which has greatly impacted the service and consistency. Huge lack of communication. Better for more independent living.

Came in to visit a friend and check it out for my dad. It's like a memory care unit more than anything. I know, I have managed them. I would never put my dad in a place that boasts activities with absolutely nothing going on for 4 hours. The food was awful looking. Not for us.

My mom was only in the facility 6 days before she passed away. She visited the emergency room 4 days out of those 6, due to falls. The first emergency room, which is the go-to emergency room, was awful. Mom was there 6 hours and they never dressed her wound and ended up soiling her pants as we had to wait too long since the nurses were trending to a very unruly OD next door. Sodalis did honor our request to never take her there again if she had another emergency room trip. She ended up at Baptist after her subsequent falls. Overall, the place is nice and small, creating a small town atmosphere. I'm afraid my mom was too far into her disease for Sodalis to be a good fit for her. She needed someone right next to her when she got up to do anything and having a necklace with a button to push was not a concept she could grasp at the stage of her disease. The facility was also unable to provide the exact 1-on-1 she needed. It just wasn't a good fit for our family/mom at the time. It might have been if we had looked at it about a year ago.