Sodalis Elder Living

Everyone is very kind and always smiling! I walked in and everyone was ready to help. They greeted us as we walked through the halls. They also were very informative when we had questions or concerns. Immediately ready to resolve any issues!

My Mom has had a wonderful experience during her last few years at Sodalis Assisted Living. The staff has been so kind, and many times gone over and beyond to make her days more pleasant, fun, and happy. I feel like many of the staff are “called” to serve those people at Sodalis…they truly give of themselves with love and dedication. Having [name removed] as the new director has been remarkable! She is tweaking all the former issues, and has made Sodalis a more beautiful, more organized and better staffed place to live. Her energy and love is felt by clients, staff, and family that she serves. So thank you [name removed] for being the leader Sodalis needed to go to the next level. I really love the family support systems you have set up, communication with family, and personal caring you give to each person there…clients, staff, and family. You are very much appreciated!

My father has had a very difficult transition. However, I cannot say enough about the staff. They are very kind, caring and patient. Patient being key. He enjoys the food the atmosphere is light and fun. The residents are often in the common areas playing bingo or other activities. I also notice physical therapist working with the residents. Which I believe is very important. Overall, I would highly recommend Soldalis Pensacola.

The staff is nice but there have been some issues with my brother's medicines. He said the nurse there is not nice but I have not met her.

Like most assisted living facilities be prepared for the med tech and care giver turnover. Prepare to visit often and talk to staff as much as possible. When deciding on an assisted living facility visit more than once before making a decision.

Heartis was assisted living and the overall experience was good. Good enough we would have left them there and just moved them into memory care. Sadly, the Heartis memory care facility is tiny, and could not accommodate them together in one room.

It's always clean. Staff is friendly and efficient 9 out of 10 times. I do feel the outside doors need to be locked at 8pm until 8am. I was told they would be and they never are locked. I think there needs to be a front desk person 24/7. The food is delicious and there are plenty of activities planned.

they are caring and kind and clean. only problem is the patient to caretaker ratio. yes we would definitely recommend this community to other families based on the experience so far.

I found Sodalis and worked on the admissions process for my brother. As I live a long distance away, I have never seen the actual facility. Most of my experience has been with the admissions person who has also helped with concerns voiced by my brother. I would rate it an overall 4. They returned my phone calls in a timely manner and investigated my concerns.

Group activities are stimulating and fun. The appearance is positive. Employees are pleasant.

If their loved ones do not need immediate help/medical help and want to participate in the activities, they should enjoy their time here. I would encourage family visits as much as possible as a means to check on family and form relationships with the staff.

Staff are very helpful, facilities are beautiful, they lost a point for frequent management changes and sometimes repetitive menus. My mom loves it there. Her apartment over looks the farm next door.

Group activities are stimulating and fun. The appearance is positive. Employees are pleasant.

Compared to a lot of places it was clean. It did not smell. They took care of her needs when needed.

Other than not having enough aids and the turn over great. There's no change in the food or food in general, When it comes to the food there's a long list. Don’t stay to the menu. Lack of vegetables. Better than other places we've been in. Willing to work with you. Employees are great. Lotta stress on him so they quit or our fire for one reason or another. It's hard to get to know.

Sodalis is clean and staff is pleasant. The meals are reasonably good and they accommodate as needed (somebody doesn’t eat fish they will make nice salad for them). They have lots of activities listed and planned, but they don’t always organize or conduct the activity. Family is there to support daily and relieves some of the workload from staff. Maintenance is superb. Housekeeping and laundry is done multiple times a week as needed. I am pleased to have family member there in good hands.

There have been a lot of staff changes, both administration and caregivers, since my sister moved in last year. I've always been pleased with the caregivers and how they treat all of the residents. And that is very important to me! Families should feel comfortable and welcomed when they walk in the door of a community. It's an extremely difficult decision, trusting strangers with their loved one. I'm there several times a week and always available by phone. I live less than 2 miles from Sodalis which factored into my decision when I was looking at communities.

1-4 seems to be little turn over 2-4 clean up every day 3-4always a smile and happy to help 4-4 5-4 love them 6-4 7-NA Doesn't participate 8-3 to high!

This is a tough one. My 88 year old uncle stayed for 2 weeks respite stay. My husband & I checked out numerous places prior. Sodalis Clearwater seemed very nice. People, encouragement, food, room, etc. This was the first time my uncle could not stay home while my husband & I were away, so I knew it might be challenging for him. First two calls to him, things sounded ok. Third call, he said he was very unhappy. Most of the reasons he gave, didn't really happen. The only one I knew was real, because I called Sodalis about it was that a nurse went into his room at night & woke him up to check on him. I was never told they were going to do that & it was very stardling for him because of his military time. Once I found out about it and spoke to them, they stopped. I think it's probably a very good place, just tough for my uncle's first time and him getting adjusted. I did notice his trash cans were overflowing when I went to pick up his stuff on check out day. That was very disappointing.

Orientation of the facility and where the theater, salon, med room, patios, library, etc. for newly arriving residents could be GREATLY improved. None of this was done for my parent. At the time we visited the facility and again when we were signing the paperwork, we were told that a “buddy” or “ambassador” would be assigned to our parent. Nothing of the sort never happened. Communication with regards to shower days, housecleaning, laundry days should be provided to the family and residents on the first day they arrive. This needs to be addressed and improved. Responsibilities of the medical staff and what they are allowed or not allowed to do should be better communicated. When enrolling new residents it should be communicated to the family members that the new resident should have already established a relationship with a PCP. Otherwise, there could be a delay in getting the care your family member needs.