Sodalis Elder Living

The community is assisted living and they offer some care services. If you just need assisted living I would recommend this community to others

I'm satisfied with the care

My mom has recently made the move into this community and so far she is loving her new living environment. I think the staff are doling great job with how they are running things and I am comfortable with the care she has been receiving. She has said how much she is enjoying participating in some of the activities they offer as well as the tasty meals the chef provides. Overall it has been a pleasant experience and I would recommend it to anyone interested.

My mother started out in the assisted living area at Elmcroft of Austin, but I sooned realized that she was in need of memory care. So while I had my mother out to lunch they moved her entire room over into the memory care apt so that when we came back my mother felt she was still in her own apt. They are very caring, compassionate and they show their residents that little extra something in how they care for them. I did some intensive research in finding a place for my mother and Elmcroft showed me that they went the extra mile. They have what they call companion rooms which have separate bedrooms but a shared sitting room and my mother had a built-in friend! They have become inseparable. Elmcroft staff makes sure that your family member is not isolated and that they are kept active with coloring, bingo (using animal crackers instead of chips which my mom ate as she played). They make a baked dish each Wednesday (a yummy peach cobbler last week.) There's also the exercise group for all who want to burn off calories to participate in. The Memory unit has their own dining area with table clothes, and in fact we had a birthday party for my mom on the 11th. Everyone attended (including the director) showing the little something extra they do. They also have a great gerontologist practice that visits the premises so I do not have to take my mother out, My goals for mom was safety, quality of life and that I could be a part of her care- Elmcroft offers all three of these! I can definitely recommend Elmcroft of Austin to my friends and family.

Your site Pictures are turned "sideways". You should place them so that they can be viewed correctly, if you want viewers to see your facility tour.

Nice establishment. Very clean. The staff is very nice and caring not only to the residents, but to the families as well. Actually I would have to say it is the staff that make this place. They go way over and above to be kind and considerate to the residents and the caregivers/families. I know it's a very hard job, but these people really do care. Two small gripes: 1. Activities - Could be better. My Grandmother is borderline Dementia and physically very capable. Most activities were either well below her mental state or activity capabilities. Activities IMO need to be more thought through for the spectrum of residents in this facility. 2. Food - I was sold on this "fine cuisine" they serve... I can tell you I have eaten with my Grandmother several (10) times and the food... well it is hit and miss. Some days are very good, while others.... I ate the meal, but would never had done so if my Grandmother was not with me. All in all, I will take my Grandmother back to this place when/if she must go back into assisted living. The level of compassion and caring makes the difference for me.

My father-in-law has lived at Elmcroft for a month-and-a-half and my only notice of improvement would be their laundry procedures. They do his laundry for him and the clothes are not always hung up Matt laid across the backs of chairs and if they're folded they're not folded neatly and put in drawers.

My parents both recently moved into this community and I have been very pleased to see how well they have adjusted to there new living environment. They have had no major complaints and seem to be enjoying the company of the other residents that live there. Another big positive is they are liking the meals they serve as well as the dinning experience. So far everything is going well and we are excited to see what is too come.

My loved one has really been enjoying the different meals they offer at this community, they have a wide variety of choices and healthy options. I am disappointed on the lack of motivation the staff has had for my dear friend, he has not been pushed to join in any activities and is left lonely a lot of the times.

This was one of the places we looked at when looking for options in the area. It was okay, there were no red flags or anything, but just not the best fit for us.

Elmcroft was not quite what I expected...prior experience with the property (several years ago, under different ownership structure) was less than desirable. The new Elmcroft is a very nice place! They've done a fantastic job improving appearances and performance! Everyone on the staff was warm and welcoming to my Mom and me and has gone out of their way to make her feel at home! I feel comfortable she's safe and looked after not only by the Elmcroft staff but by a bunch of caring residents...no place is "perfect," but this spot gets pretty close!!

Very nice staff. Was not overly impressed with the place because of a slight odor there. Residents seemed a little unkempt. Will continue looking.

The staff and the facility itself were nice enough, however the atmosphere wasn't very warm or welcoming. It was also a bit more expensive than other similar options we'd looked into.

I think it is great place to be. People are very friendly and know how to take care of people. Great place

26 March 2013. Almost funny situation. This property was only on my list because of a personal reference. Not until I made the drive did I realize how far out of my desired distance it was. Upon my arrival, the receptionist seemed to be having a bad day and told me that Mary S. did not have an appointment with me; rather adamently. So, I left. Mary called me soon after, apologizing. I explained that it was probably better not to waste her time with a tour due to the drive time for my Sister from Cedar Park. I would recommend still recommend others check out the facility.

Administrators have been changing. While I hope for the best, I'm finding communication hard. Food - I'm going by my Dad. He believes tastes bland and since he's served last, doesn't always get what he wants. Cleanliness - had incident over a weekend. staff didn't want to clean until crew came in on Monday so I had to do myself (had to be done). Sometimes I visit and really good . Others could use a little extra touch...hit or miss. [name removed] was involved as home health care worker saw incident.

Sodalis Tampa actually made the news when one of the residents sons complained about the care given. They since had one meeting where everyone was invited to participate but those of us that had to listen on speaker phone didn't hear much of it. A common concern was security at the front door. When it does get locked at night there is no one available to let relatives in and when the door is unlocked during the day the person who is supposed to be sitting at the desk isn't always there which allows anyone to enter the building. There has been been a complete turnover of staff even the non administrative people last fall/winter. I tried to find out why but didn't get very much info. The new administration director only stayed 3-4 weeks and abruptly left without notice. She did tell me, via text, that she was asked to do things that, in clear conscience, could not do, one of them being to back date something that she was not present for when it happened. She told me she felt if she stayed she'd be jeopardizing her career. I think that says a lot. The new new AD is very young as is the sales director. Not sure how qualified either of them are but they are friendly and helpful. Hopefully, the sales director isn't telling prospective residents that the staff responds within 10-15 minutes after they press their button hanging around their neck. That's what the old sales director told me and it was absolute BS. I timed them a few times and it wasn't even close, one time no one showed up and when I brought this to their attention I was told those people are busy with other things like meals and can't always respond for a while. I thought, well let's just hope my mother isn't laying on the floor needing help during meal time. Maybe that was a reason that caused the turnover. During the old regime, two residents were forced to call 911 because no one came to help her.

I like the décor. However, the could improve on checking in on residents, following the family's request. Some of the employees need to be taught how to do their job.

This is an older facility that has been recently remodeled. The area that it's in is older and lower class. A lot of the employees come from that area. Most of the staff was not a s friendly or helpful as you would want, but there were a few that stood out. [name removed], the health and wellness coordinator, seems to be more interested in covering their legal ass than communicating or providing service. The food is not good and the kitchen/dining room area does not smell good. Housekeeping left a lot to be desired. Getting in and out of the front door can be a challenge. There seems to be a lot of employee turnover and they are short-staffed. My mom's very expensive ring disappeared from her room. Of course, nobody knows anything about it. My mother was taken to the ER after being found cyanotic. They were giving her life-saving measures, even though she had a DNR. Somehow, a full code notification was put in my mother's file, right on top of her DNR. I would definitely look elsewhere before settling on this facility.

When care is needed beyond the basic level it's a struggle due to limited staff and dietary requirements They could also improve on treating ach resident individually. I will say additionally I've spoken to the new director and she's making changes so am very hopeful the lower rated items will improve. Baby steps.