Sinceri Senior Living

[Name removed] was very professional and a wonderful Community Resource Director! She worked very closely with us to get our mother into the Pines. She was always so pleasant and so sweet!! She even came in on a Sunday so [name removed] was able to see the room, since he lives in Minnesota. I have nothing but wonderful things to say about [name removed]! Moving one's mom into an assisted living home is a very emotional thing but [name removed] helped us to feel loved, listened to, and knowing that we were leaving our mom in wonderful hands. Thank you [name removed]!!!

This community was okay. My mom likes to walk and be outside a lot so the location is important when it comes to the community. The community also did not have the right feeling that I was looking for. It kind of felt like a nursing home. They gave us lots of information on the tours , it was a great tour but it was just not the right place for my loved one.

Dad seems to like it there. He does activities every day. Other than complaining about the food not having any seasoning, he's made a lot of friends up there, and he says everybody is really nice. And as long as he's happy, we're happy!

So far the experience has been great and we are very happy with them. It is a great value for the money and the staff really worked with us in the beginning. I would highly recommend Lorain Estates to other families.

We chose Willow Fork because of the price point for the level of care that was provided. The memory care units seem to have a lot of different levels of care, they do a great job tailoring and understanding each different level. I have not been able to visit much due to covid, but the times I have been there they do a great job redirecting people who are having issues. The ones who do not have any issues, they do a really good job engaging with them. The care is very personalized based on your needs.

This was a great place, I wish that I had found it sooner for my loved one. I would recommend Floral Creek to anyone that is able to afford outside care. The chef here has pheromonal food to provide for the residents. They do participate with Veteran's assistance.

I am in the real estate business working with senior communities as my clients are mostly older adults who would move into these same communities. My father passed away, and my mother was now alone after her 63 year marriage to my dad. She was shy and quiet and worried about settling into senior living coming from their condominium. She lived their almost 5 years, and was always received the care she deserved, Her apartment was so nice, and offered all of the amenities she desired. As her health deteriorated, she move to assisted living, and never had to leave her apartment. That meant everything to us. She lived a great life, almost 96 years, and was the last of her generation in our family. Thank you to all at Laurel Oaks who gave my mother the kindness and treatment she so deserved. Thank you for all you did to make our family comfortable knowing that mom was in good hands, Most thankfully, Bruce Nemovitz

Our family likes the facility for our loved one. It has more of a home-like feeling and doesn't feel as institutional as some places. The person we've talked to that helped us get her moved in was very helpful. We haven't really had any negatives so far.

I was very impressed with Broadway Creek. We showed up for our tour at 9AM and I was shocked by the amount of residents that were up and dressed and they all looked very clean. I liked that if you are here for a couple of years and run out of money, you are able to stay. The person giving the tour was very honest and thorough. The facility itself was smaller and when you walk in it smells great.

This is a great place to live. The people who live here and the employees are really nice. I haven't met anyone that I wouldn't like to keep as a friend. The food is very good and I am comfortable here.

Our family had an in person tour and it was a really nice community

Our family had an in person tour and the sales representative was wonderful and even now she continues to follow up with our family and check to see how our mother is doing. The facility itself is a little rundown and they are expected to start renovations, and because of that reason and our mothers state of dementia we thought moving her into a place that will soon be renovated would be to confusing.

This was a very nice community and they were very exceptional.

The tour guides were awesome. The other community that we went to seemed to be interacting more with the community. It was a nice and clean community there was just another community that stood out more.

We like the fact that our mom is out and about and not stuck in her room, the staff do a great job encouraging the residents to stay engaged. Also we really appreciate this app they have that notifies the families when their loved ones arrive and attend and activity.

The "Search" for an assisted "Living Facilty", for our 89yr old mom, from a different state, was a "Daunting" task...However, upon reaching out to "23 facilities" in the Mecklenburg County, Charlotte, NC...Isolating only those accepting of "Medicaid".... "The Pines on Carmel", through the "Community Resource Director", proved the most promising. She was always, professional, informative(through e-mails and phone calls)...compassionate, supportive, understanding, patient and always kind....She directed, supplied and explained each "required" documents to be provided to the management and informed us on the requirements for Medicaid assistance.....Our religious family, felt she was a "God" sent...Her "Sweet, Pleasant" disposition, and assurance, helped eased: The "Highly Emotional" decision, to place one's (aged mother w/ deteriating medical conditions) in the care of their staff, allot more bearable....We are happy we chose this facility, our mom's needs are well cared for.

The administrator [name removed] is an Awesome leader and Director! She treats the families with Dignity and respect even though we can be a little protective of our loved ones and even annoying at times. Thank you[name removed] for putting up with my family during my mothers transition! You are truly Professional and I appreciate all of the kindness that you have shown my family during my mothers transition.

It was a pleasure to work with[name removed]! She made this experience very pleasant! She was calm, compassionate, caring, loving as if it was her own mother. This is the epitome of Great Customer service. Words cannot express how grateful my family is for having such a Wonderful person facilitating my mothers transition!

We have had a very good experience with the new staff at Pines at Carmel. I had also worked previously with the staff of Charlotte Square. The new staff is gone over and above to make things work for our family.

They've been very helpful. It was a very friendly place, and they were very transparent on their cost and how they handled my dad's medication reminders. They answered all of my questions thoroughly. My dad told me the food was very good, although the portions could be bigger.