Sinceri Senior Living

Do not place your loved one there. The facility has structural issues and management issues. Since Corp. is involved and trying to correct. Not worth trying to see if anything has changed.

If you love yo family don’t let em eat the breakfast!!! This place be run by man egos who protects drunk harassers like [name removed]. No matter how many times we complain they be protecting his nasty self. They be takin his word over us. We had enough.

Unpleasant med pass staffers. Cold,. Unappealing foods. The community seems to have a high turn over rate since I see new staff basically every time I visit. The staff do I believe rotating shifts in buildings, because I was told by one caregiver they work in another building as well. This is sad for the patients as they would benefit from the same caregivers and med pass people.

Never would recommend. I paid for medication administration for my mother with dementia. Leaving her meds on a paper plate with a note for her to " take her pills" is not acceptable

I did not like Calusa Harbor. They can improve by, not having mold in the resident rooms and make the bathrooms handicap accessible

Most understaffed and uncaring facility you could send your loved one. Now new under management. You can call and call and they won't answer the phone. Maybe after 20 tries they may answer the phone. They will change diapers but will refuse to wipe your loved one. If you are lucky ,they may change the bed sheets every 2 weeks. I am removing my mother from this disaster place. The food is like TV dinners from the 1980s. If they are mad at you for complaining about the current care level, they will send your loved one to the hospital for no reason.

Food was absolutely terrible. Very limited choices. Tasted terrible. Very small portions. We had several times when dad pushed his alarm and no one came, or came hours later. He had no shower for a week. We took him out of there in less than two weeks. Never felt like he was safe there. Let me know if you need more information.

It was terrible, un caring, un professional, short staffed, no nurses on most weekend or evenings, only caregivers, constantly ran out of meds

They have changed their names multiple times from [removed names], now The Terraces at Lakewood....just to name a few...Medical Care is subpar . DO NOT Trust the medical staff with Your loved ones. Local Police in Lakewood receive multiple complaints from staff on patients here. Do Your homework and look into better facilities. I would not put a plant at this senior facility.

They were horrible. Gave my Dad too much insulin was taken to the hospital. Another time he had shortness if breathe and it took them 9 minutes to call 911.

From move in to move out, we were with Ennis Pointe/Brookedale for 48 days. The executive director was rarely present. The LVN was incompetent. The entire place was disorganized and difficult to deal with. They made grand promises of what life for our loved ones would look like but were unable to follow through. The list of excuses was never ending. BEWARE! This has been a terrible experience dealing with them.

I would give Mr Arlington Sr living a 1 for all categories. Had a terrible experience there. Their inability or outright decision to not teach their aides etc how to deal with aggressive behavior exhibited by dementia residents They charged me almost [fee removed] per day to hire someone to sit outside the door to my husband's room to monitor his behavior

My mother is not happy there and she is trying to get evicted. I called the other day and asked for the director or the manager or whoever was in charge and the sweet little lady that answered the phone informed me that there was in fact no one in charge.. She told me that there is a new director in training. She wasn't sure of his name. So I'm quite concerned that I cannot speak with someone who is in charge of the facility. That's a huge concern.

Go in and visit with family members that have loved ones there and ask questions!!! That's probably the best way to find out the truths ...

If I could give them a zero that would be the rating. It's been one of the worst experiences of my life and sadly not how I imagined my Mom spending the last days of her life. We are working to make it work because from what I hear nowhere else is much better and financially we are tapped out.

The food was awful! Staff was nice. Stay clear.

I would absolutely not recommend Briar Glen to anyone. We stayed 2 months and took mom home after hospitalization. I really should call and describe our experience and those of other residents and families who agree

Do Not bring Your loved ones here. They are a wolf in sheep's clothing ..many senior have been robbed here..

I was really hoping for more from both the daily care team and the nursing staff. It's definitely a place that seems better suited for more high-functioning residents. They weren't very mindful in caring for my mom and often left her without the supervision she needed. For example, they would set a plate of food in front of her but not actually help her get situated so she could eat. Many times, she would just sit and wait for me to come feed her or arrange things so she could manage. I've shared these concerns through an official complaint and truly hope they'll be taken seriously and addressed.

We only lasted 4 months and it took [name removed] from basically self-sufficient to 100% bed bound.