Sinceri Senior Living

We were impressed with the staff at Magnolia Springs and it is a very nice community. I felt that it was more of an independent living style as they do not have nurses on staff, Building is large and spacious but that does make for long walks.

Don't put your parent or lived one there if they need any kind of help. They are bare boned staff. Nursing supervisor is not nice. They show you the whole facility at the sales pitch, but neglect to tell you the assisted living residents don't really have access to the downstairs unless they can go on their own ( but they need assistance because they are in assisted living?) or guess what, you can hire an aide to take them down to listen to music for a half hour,but guess what again, the agencies all have a minimum of 3 to 4 hours at a time. An expensive trip to the show. Try Willowwood or The Bridges.

We did have to move my mother out of this community, because it was not working out well. The room she had was too small, and the lack of response when she needed some help was a problem. It was not the right fit for her, and her needs unfortunately.

From what we saw on the tour, they are not what we were looking for. I thought they were looking dated and the parking for the guests was terrible.

I toured this community for my father, and his needs. Overall my tour was decent. The appearance wasn't the best. I noticed the carpets were very dirty. I didn't even feel comfortable walking on them with shoes. They could had done a better job with the cleanliness of the community.

The employees are very nice. The building does not smell good. As a construction professional, I see water intrusion. Look further.

The community feel was not what we were looking for when touring for my father, who is still very active and social despite his advancing memory problems. At other communities, I felt like he would be drawn out and engaged in the community, which could slow the progression of his disorder. What I noticed in this community was that most people kept to themselves and many people were in their rooms with the door closed. The people that we met weren’t particularly outgoing. The design of inside the facility felt more like a nursing home and less like a community. I didn’t feel that either myself or my dad could make a good connection with the management.

My tour of this community was an okay one. The community appeared to be well maintained. During my tour I noticed an activities going on, but the residents weren't really participating. I wanted a more active community for my parents, and their needs.

This may seem like a good place based on costs and amnenites offered, but let me tell you.....During the initial sales pitch they will tell you anything you want to hear but once your loved one is locked and signed in, all the lies will come out! Please notice how many people move in every week..... they're not dying, they're leaving! Meds are constantly mixed up and given incorrectly, the rooms are not cleaned regularly- (my loved one has to live with a filthy room unless I clean it.). The shower has never been cleaned in 2 years my loved one has been there. The clothes are washed and never nicely folded,( just thrown back into a laundry basket) and then sometimes lost. The activities are mostly lame. Cost goes up 3-5% every year. The workers are mostly polite but it's all a facade. If you have questions about your loved ones care, or you notice something wrong, you better don't dare ask or they may threaten to throw your loved or out! TRUST ME! Please look somewhere else! I wish I could take my loved one out- they don't deserve to be treated like they treat them.

not as updated as it should be. appeared to be an old facility. Did not give me a warm/friendly impression when I left.

I did not have a very good first impression of this community. When I first walked into the building the lighting was very dim and there was little to no natural light throughout the lobby and dinning room. I also noticed that the bedrooms seemed to be tiny as well as very little windows allowing again no natural light into the apartment. It just seemed like a very depressing atmosphere that I really would not want my mother to live in. The staff was friendly and they did have a beautiful courtyard on the positive side.

Response times are poor -10 or more minutes is forever when a person needs transfer to a commode. Doctor does not see her even when we are called & told specifically he would do so. Aides are not very attentive.

Not exactly a warm and fuzzy place. Stacy is nice, but it's basically a fussy, stuffy, "full of rules" place. My mother said the food was good.

We presently live here. Be advised there are better places. The care staff is great, but management is not honest. They toot their Montesorri prograam for alzheimer's, but it is mostly TV. They are required by law to provide three activities a day. They consider giving a cookie to a resident an activity. I spend a lot of time in there with my wife. They have admitted to not providing the services required by law and contracted for. But their philosophy is that is our fault. I complained about the food and they told me it was my fault because I have a refined palate. They have offered to pay for my move. So far, they haven't offered enough. Before coming here, give it a good look. Ask about turnover. Have an attorney check the papers they want you to sign. Resist signing their DRA. This is a dispute resolution agreement that works in their favor. You will be grateful for that advice. Then check out the better places.This jplace is on the third director in three years and their 6th dining manager. Food is youth camp or school cafeteria quality. Lots of show for your dough, but go slow.

I have been having so many issues with my room. The carpet is dirty, my bathroom is broken, and the sink as well. There is an assisted living next door and everyone from there seems to come over to the independent living side and have their meals here. Unfortunately there aren't many staffs around to help them out when they are eating and there is always a mess in the dinning room. I feel like i am providing a lot of care for them when they are around. They also didn't inform me that the water classes were only in the summer twice a week. I have spoken with the director regarding this matter and they have not really been doing much to address this issue.

This was our very first call and we scheduled a visit for Sat. Aug. 6th at 10 AM. Mom accompanied me, but other than the menu and location, we were not impressed. Our tour guide took us to many rooms which upon inspection she couldn't show us and the only room we viewed that wasn't occupied was recently vacated, with soiled carpets and walls. She concentrated on their new digital medication management and charting stations in the hall, which meant nothing to my Mom. The halls were narrow, no occasional seating, reminded one of a nursing home and she didn't seem to know residents or staff. Unfortunately this first visit turned my Mom off to further looking, so I (and the family) will back off till something happens to change her mind or we have to force her into a move for her and Dad's health and safety.

Brookdale Edina is a beautiful facility. My wife spent 8 days as a guest while I was fishing. I brought quite a few changes of clothes and hung them in a closet in her room. when I picked her up to go home they(clothes) were scatter all over the room and nothing was in the closet.some were under the sink soaking wet. A day or two after being home i noticed ,she was wearing someone else's eyeglasses. Two of her cat dolls she brought with her were missing. I called Julie [Removed] about the glasses and dolls about a month ago and she said she would look into the matter. Till this date no response from Ms [Removed].. I cant comment on the staff.because my wife's memory is bad and she has no recolection of what took place. The staff seemed Ok except for the nurse in charge of medications was very pushy and not friendly at all.

My mother just passed away at the gardens. She had been there for several years and I thought she was being well taken care off. I picked up her stuff on Saturday and was shocked to see how filthy her room was. She had some nice furniture and someone left me a note wanting to know if furniture was for sale. Less then 24 hours after she died I had to endure this heartless nonsense. I felt like the ladies who took care of my mother were looking to grab some of her stuff in the room. People kept coming in the room and looked around while I was packing up her stuff. My Mom told me they were stealing her stuff, which was blamed on her dementia, but perhaps they really were trying to steal her stuff. Have no illusions that this is a profit company. It seemed the money was the most important issue with them on every level. I am feeling guilty I left her here because I have no idea how they really treated her. You hear horror stories and I so hope my intuition is wrong. There were some wonderful people that worked there and my gratitude goes out to Pat at the front desk. I have a sick feeling I let me Mom down by subjecting her to this place.

This is more of an assisted living facility, not for dementia care. The staff does not provide the attention and care that dementia patients need.

My loved one has poor eye sight. They put her in a room way in a corner where she was isolated. She basically just stayed in her room. She didn't get any personal attention. She tried to sit in a dark area in the dining room and a resident yelled at her to move. She needs to be in a dark area because of her eye sight. The staff did not try to help her. She also had problems getting her medication. This place may be good for some people but it wasn't for us.