Sinceri Senior Living

I did love the greeting we received as we arrived. We were provided lunch and a tour which made us feel very welcomed. The only thing was the rooms were very small and very open. Otherwise the whole experience was wonderful.

My tour of this community went well. This is a nice looking community. Everything looked nice and clean, and well maintained. The staff was friendly and nice. There were many factors that played into where to move my mother too. This is a nice community with friendly people, but it wasn't the one for us.

My loved one has felt right at home in her new living environment. All of the staff and the residents have made her feel welcomed and comfortable in her community. The meals is the only complaint my mother has, they do not have much taste to them and could use improvement.

The staff here is wonderful and really friendly. They have been great with my loved one trying to transition. The meals look good and healthy, but my loved one has not really had an appetite . The community does offer a variety of activities to do which I like.

A nice community with excellent staff that are very caring. They offer great activities . My mom really likes the happy hour that is available. The meals are good and they offer meals for those with specials needs. I highly recommend this for excellent care.

The meals have been reasonable and my loved one seems to have little to no complaints about her dinning experience. Her bedroom is comfortable with lots of natural light with a spacious bathroom. My loved one seems to be enjoying the activities as well as the interaction between the other residents.

This community is taking good care of my mom. She is happy with the staff and the care she is receiving. She likes the activities that are offered. Very happy with the food that is provided. We would recommend this community to other families.

It has been a great experience for me here. This is a great community. They do a good job with the cleaning. The staff is great and helpful. There are nice activities offered daily. I do enjoy the meals. Everything has worked out well and I'am pleased.

I have good communication with the staff at this community. The restrictions at this community are for memory care residents and I do not think they work for my loved one. They have been accommodating and working with me to change the restrictions for him. They are great about trying to make sure he has food he likes to eat as he thinks the food is to bland. I would recommend this community for people with Dementia and Alzheimer's. This community is clean. The activities are to simple for them.

The woman I spoke with over the phone was awesome. She told me great things about the place and she was amazing to speak with. From what I heard I would consider a tour. I was overall pleased with the conversation.

The staff have been excellent to my loved one, she is very well taken care of at this community. The place is always spotless with a refreshing smell throughout the facility. The food is great and well proportioned. My mother loves this place! Overall the staff is wonderful, and I am very pleased

I toured this community for my aunt and her needs. It was a good tour. The community looked well maintained. From what I saw everything appeared to be nice and clean. The staff was kind and friendly. It was a nice tour, this is a pleasant community.

My mother is doing very well here at this community. I know she is being cared for very well. They have a lovely staff here, they have been great to work with. They do a good job with the cleanliness of the community. There are many activities available for the residents. They have really provided me a peace of mind. I know she is in good hands here.

The tour guide was knowledgeable and provided me with good information regarding what the community offers. There are healthy meal plans available and many activities. The staff met along the tour were nice and attentive. I would recommend a tour of this place i thought it was clean and the staff were very accommodating.

So far my mom is adjusting well to her new environment and appears to be well. We notice the community is clean through out and his room is kept in a good condition. The only downfall about this place is the meals that are served. I have observed no one seems to care about the food. My daughter tried lunch and she stated it was questionable.

The staff has been friendly and maintaining the community clean and organized. I would really like that when the doctor goes and examines my loved one that they report back with the family. There was an issue with my loved one that the executive director wasn't aware of. It did get solved but it also took 2 days for someone to clean my loved ones room with the incident that had happened. Overall, my father enjoys his meals and the staff does try to do their best to provide good services.

Sandy was very helpful showing us around, but the room that was available at the price we needed to be at was a long way and on a different floor than the dining room, my mom just didn't like being that far away and being in such a big place, so she choose another place, i think it seemed to be a good community though.

I took a tour for a respite stay but also wanted to gather information for the future. They did a good job with the tour and gave me a lot of valuable feedback. I really liked that it is located across from my work. I did not use the community because they were unable to confirm availability.

The Elmcroft of Rivershire is a wonderful community. The staff have been extremely great with my dad so far. They do offer a variety of options for meals. The community has an assortment of activities available for the residents to enjoy. The staff do a great job listening to our needs and expectations. When we bring issues to the attention of the staff they take immediate action to rectify the issue.

All of the people at the facility are great. In general, my dad's "independent living" apartment on move-in day appeared good, freshly painted and maybe new carpet installed. I did find a couple of "big" things that needed immediate attention due to safety concerns. First, one of the hand rails in the shower/bathtub was actually very loose and the doors into and in the bathroom would significantly stick when closed (my dad almost fell over trying to open the linen closet on move-in day). There were also "little" things that the facility had missed in their final check. They did, however, take care of them right away. The food is great and the landscaping is great for walking my dad's little dog.