Sinceri Senior Living

Brookdale does their best to work with the family. The staff have a lot of longevity, and they haven't used agency nurses or aides, even during the pandemic. They are cooperative and willing to please. However, the execution isn't always what the family expects compared to what the community has promised. The community has a welcoming committee that is made up of residents in the community. The resident that was sent down was only sent down one time to welcome my loved one, and they didn't send the resident council member back to see my loved one. They were only willing to serve a specific kind of soup to my loved one a certain day of the week, as that is when it was offered. I ended up having to go buy the soup for the community to be able to provide to my loved one daily. The nurses here are very caring and patient along with most of the aides as well. It takes a little while for some of the aides to get to know the residents. My loved one was invited to be part of the activities; however, it started to drop off. I ended up having to remind the activities team that my loved one might want to participate, and to try and engage my loved one.

The meals and dining service according to our loved one has been good so far and we would recommend the Creekside Alzheimer's special Care Center to other families based on our overall experience.

I do wish they had more activities and I wish that they would take the residents out. We were under the impression they would be doing that but that hasn't happened yet. Even if it were once a week trips to the store or something l like that that would be helpful. I do also think they could check in more often with the residents. They have a sage leaf family app that I just got on and it will show the activities and if your loved one participated.

Overall Library Square is a good community and they have good safety measures. Some of the safety measures includes call cords in the apartments, and a light switch in the morning to alert the staff they are up, and at night the resident must switch it off by 9 pm. If the light isn't on in the morning the staff go check on the resident. There has been a maintenance request that was put in and this request still hasn't been fixed for my loved one. There is a full kitchen in the apartment. There are two meals a day available for the residents included in the rent. There are a nice choices for the residents to choose from for meals.

I toured Birchwoods and it was average. I didn't see or find anything impressive about the community.

I was impressed with the facility and the staff at Magnolia Springs Loveland. My impression was that the residents were older than my loved one’s age group though. That was the only deterrent. Otherwise, it was pretty and clean and had some beautiful common spaces. It also looked like they had a lot of activities.

This is a very nice community for the cost. It is very reasonable for the pocketbook and the care is good. I have heard about activities like bingo and painting, and I do not feel like they have a lot of activities or even a lot of things posted for the residents to do to stay busy in the community. We would like for them to have more for the residents to do.

The Brookdale Gardens community is very clean and the staff members are very friendly, but sometimes there is a delay in services or when our loved one pushes their button for assistance. Also sometimes the communication is lacking. However we would recommend this community to others, they absolutely love the meals and dining service they said the food is excellent with full complete meals and different choices. They also have plenty of activities available for the residents.

I would recommend the community to others for their loved ones. We have had a good experience with Morningside of Charlottesville. The staff are very helpful anytime we have questions or concerns about my loved one. My loved one seems to be happy with the activities offered. The community is able to provide medication management, dressing and bathing assistance as some of the care types.

The residents here are super friendly and really nice, based on the experience I have had so far at Discovery Village I would recommend them to other famiies

The managing director and supervisor have been very helpful in dealing with complex family situations. As far as the care of my family member, some of the care staff are better than others , but overall I feel it's appropriate.

This has been a nice place, with friendly staff, and your loved one will get really good care to certain extent. Your loved one really needs to be more on the independent living side of life, instead of needing assistance. There were a lot of times that we are having to follow up on the care that my loved one is to be receiving. The community is grossly understaffed due to the pandemic. There are times that my loved one has had to be taken to the hospital, instead of being able to handle things internally on a different level of care due to memory care needs. The care levels are based on a ranking system from 1-6. They have re-evaluated my loved one a few times, and the care levels are inconsistent. The room, housekeeping, utilities, all the meals, transportation, and changing of linens is included in the monthly fee. They are to be doing a deep cleaning once a week. The big awning out front is beautiful

I would recommend this community, the staff are friendly knowledgeable and they care about the residents. They have been going through a transition so there are new people at this time that I am getting adjusted to. The tour was great and they were very informative and sensitive to my loved ones needs.

This has been a good place for my loved one. The community is smaller and it is a quieter community. The staff is good when you can find them. It seems they are understaffed. Medication management, dressing, and bathing assistance is some of the care provided by the community. The apartment, all the meals, housekeeping, laundry, utilities, and changing of the linens are included in the monthly fee.

Morningside of Bellgrade is a wonderful, safe environment that's very well taken care of as well as their residents.

My loved one is settling in. I feel it's a caring community. They do a good job keeping their residents safe. I don't worry about my loved one falling or getting hurt or leaving. I think they do a good job with the care. They call and check in with me, and they seem to really care about the members of the community here.

Generally this has been a good experience for us. We have had a few occasions when they didn't meet the standards of expectations. There were a couple times they forget meals for my loved one. The meals have been okay; however, sometimes my loved one feels that some of the meals haven't been suitable for eating. The apartment has a bedroom, living area, and a bathroom. There is a sink, microwave, and refrigerator that is included. There is a tiered care system and price. Medication management, laundry, bringing food to my loved one, housekeeping are some of the care that the community is able to provide. The basic monthly fee covers the room and utilities. There is transportation for the residents to use if needed.

Hickory Hills is a very nice facility and gave us a great tour but it was just way out of our price-range.

My parents lived here for multiple years prior to their passing in [date removed]. Ponderosa Lodge was always a warm, loving welcoming community & they had so many wonderful friends with other residents & staff here. Our family visited often & my parents always had great things to say about the staff & other residents.

Magnolia Springs Southpointe is an upscale facility that is very nice. The staff were great, the menu was extensive and the best that I have seen, and the care looked to be good. It is a good quality facility, but it was much more expensive.