SilverPoint Senior Living

The tour at Brookdale North was very informative and the place seems to be what we are looking for. The Staff seems knowledgeable and the physical plant looks to be in good shape. The fact that they offer different levels of care and the prices seemed to be very competitive or actually lower than what we have seen at other places.

We visited this community when we were looking into care options for a loved one. We thought this was a very nice looking place, and definitely somewhere we are considering when it comes time to get our loved one moved.

Brookdale is an overall good community. The service for food is fair as well as the quality of food. They do sometimes run out of food before the meal ends and this is frustrating to the residents. My loved one likes to play checkers and cards and neither of these are available. Their staff to resident ratio at times seems to be good, but at other times there is a wait of 30-45 minutes for response.

I've eaten there several times and it's okay. I think they could repair some of the doors, some of them are a little heavy for the residents, and they are starting to do that already. It needs some updating, new carpet in a few spots, and maybe some paint, it's nothing they don't know about. Some more outdoor seating would be nice. The room itself is very nice. The community fee was reasonable. I would choose it again. She is enjoying the people that are there, and she is making some good friends, and she is doing really good.

There is nothing I really don't like. The location is the best place. They take her every place she needs to go, such as the doctor. The location works well for her, because that is the area where she's from, and her friends are right there. My mother doesn't do any activities, so I can't rate them on that. Whenever she needs something, they are right there. She fell and broke her hip, and they were right there, called the ambulance, and got her to the hospital immediately.

It's very clean, and the carpets are nice, it always smells good. The staff is friendly, and the residents are pretty friendly as well. They have a well stocked library. The food is surprisingly good, I haven't rejected anything. The building is not brand new, so there are a few things that could be replaced, there is a water fountain that doesn't work. I have enjoyed some of the entertainment. They have a bus that will take you to appointments, and to the stores. They make sure I get my medications. They are doing great so far.

My loved one really seems to be enjoying herself at Emeritus at Woodbridge Estates. It's a nice looking community, the staff all seem very friendly, and they've got some nice amenities! She's said they do a good job with the food, good quality and good variety. I would like to see them have a bit more going on in terms of activities, though.

My advisor didn't give up on me even when I had just about given up finding the right place!

Really like the staff! They have a true interest in my fathers stay there and everyone is anxious to help. The facility feels like home, even nicer than dads home. Dad like the food and he has made friends from the first day there. I highly recommend!

I like the fact that it is not real big and multi-level, it's just one level and easy to get around. Everything is pretty accessible. My father is there and he is doing pretty well, started there in September and he's getting more used to it. We liked that it was close to the medical center.

We chose Woodbridge for the following reasons: - proximity to us - the cost - they had more than one opening so there was some flexibility with which room Dad would have - they were the most helpful with additional information that wasn't directly related to their facility Now that Dad has been there for over a week and we have stopped by at a variety of times to visit Dad and drop off various items; we can give this review. The only surprises at move-in, were we didn't realize all that we needed to provide (bed, bedding, any additional furniture, bathroom supplies, towels, etc.) The staff is attentive to the residents. He seems content and has only hinted once about leaving when he asked me if I had my car...

I think my father is very happy there. He is 90 and not able to walk so I rather doubt he get involved in the activities there. I believe the care is good. It cost too much. I think all these facilities charge the elderly people too much the cost is not going toward new carpet or anything like that. The place isn't bad, it's an old place. I think ti's been there for a while and I think it was something else before. As far as up doing the place I don't think they're using the money for that. Emeritus seems to work for my father, just a different feel, a different classes of people. The staff is very friendly. They were able to take out father which we appreciated.

The value is really good. There is a base price and an additional charge for care and the care has been pretty good. I haven't had any issues. I don't think dad's done a lot of the activities because he spends most of his time going to dialysis. They've got all the activities posted on the board but most of them are during his dialysis days and then he need rest in between. It's been pretty good. The only issue was trying to get him to the dialysis appointments. They said they could take him there in the interview but then they said it became too much time, especially on the days when they take the other residents to Walmart.

Great staff. Every person I encountered was friendly. The person who runs the Memory Care, Mary, obviously cares for the residents. Like that many resident's doors are open. Like the activities and interaction. This would be a possible option for us.

Type B - 1 level-good option

This facility was just fine, but it seems like an older facility. It also feels a little more like a nursing home than we would like.

Brookdale Longview was dingy, old and depressing. It was cluttered. As soon as my cousin and I walked in, we shook out heads and had the same impression, they need a facelift. It was not what we were looking for.

Older facility but with appears to be a great staff of personnel. Ms Van Sciver was very helpful and gave me a wonderful tour.

The care I received has been wonderful from all but a couple of the RA’s. Recently though two of the absolute best RA’s were fired. They went out of their way to be helpful. I am really sad about it. The food service is ridiculous. Too much spice and sodium. We are elderly and need low sodium, less fried, and less spicy food. I have been waiting for two months to get the kitchen light and my window leak fixed. The girls work very hard here. They are chronically understaffed and working double shifts. I think administration needs some remediation and conferences on how to manage their staff.

The staff was very nice. The facility is very old and run down. The furniture is old. Maintenance looks neglected. And though I wanted a one story facility, this place felt institutional. It was also much more expensive than the assisted living facility I chose. Everyone that worked there was amazing. It's too bad they don't get any help from ownership in presenting a maintained, well cared for environment.