SilverPoint Senior Living

I toured this facility and it was ok. Not quite what we were looking for personally, but it was good.

Elan Corpus Christi staff is really wonderful and very caring. My loved ones were in memory care. Something to consider is that they are rated as assisted living so as my parents began to decline physically some things were very hard to manage. I called in hospice for both and that helped a lot. They also don't have one on one care so if your parent declines enough that they require that kind of help, it's additional cost to the resident. I would say overall we had a very good experience here.

We toured with Brookdale N. Fredericksburg Road and thought the facility was very nice - it just had a different feel to it and did not have that open concept that we were looking for for my loved one.

My father has been in Brookdale N. on Fredericksburg Rd. in San Antonio for a few months. So far, so good. Like other businesses they struggle to keep staff, but the core management team is solid and attentive. They seem stretched pretty thin on staff, but do a decent job. The admin and maintenance folks are great. The cleanliness of the overall facility needs to be improved though. When I have raised concerns or when we've had issues, Ross and team have been attentive and responsive. The value for price is OK, but the add on services can get pricey and need t o be monitored. All in all, a good facility in a decent area of town and good team.

We really think the staff were very caring and really wanted to make sure all of the residents felt at home. Our loved one did not participate in the activities but from what we saw it seemed like the offered a good amount. We were not able to have a meal there ourselves but our loved one always just bragged about how good all the different meal options were.

This was a good community, it was more than we wanted to spend.

It is in a great location because of where it it set. They did a really good job and it was well thought out, if you go outside there is a lot of places to be and walk around. The facility inside is well laid out as well. They set it up so every time one of the residents in memory care opens a door it looks like they are stepping into a living room so it feels more like home rather a hotel feel, that really caught my attention. It is a newer place and they incorporated a lot of natural light too.

My sister and I toured Brookdale when we were looking for assisted living places for our parents. We happened to meet the sales manager who gave us a tour of the studio apartment. She was extremely helpful and provided the most information of anyone we have come across in our journey. She is a great asset to Brookdale and we learned a lot from her in the short time we spoke. Fortunately, our parents are able to stay in their home for the time being, so we have put our search on hold for now. However, I am so glad we had the opportunity to meet the sales manager.

Experience has been excellent overall. The staffing shortages have hindered better performance there. The activities are getting better. The leadership cares about the residents.

One of the big reasons why I picked Brookdale is because the director at the time [name removed] I really liked her personality and enthusiasm. We had scheduled a meeting and she was gone and we were not aware. Whenever I try to call or the doctor calls it is very hard to get a hold of the nursing staff. They have been very helpful and friendly but communication is something that they could definitely improve on. Some of her things have gone missing so I think it would beneficial if they could take inventory of residents belongings.

The lady who gave me the tour was super nice and this facility was cheaper than a couple others we looked at. There were just less people out and about and my loved one likes to be active.

We had a good tour experience with Brookdale. For us the facility was too big and regimented, we were looking for a place a little smaller with more personalized care.

Our family had an in person tour and we liked the community but it was just to big. We thought it would be to overwhelming given our loved ones cognitive stage.

Overall, this experience has been okay for my mom. She is enjoying being more independent but is definitely not impressed by the food/meal selections. There always seems to have little gnats flying around in her bathroom or little roaches in the room or hallways. The staff is friendly and helpful, but aren't always properly trained or informed of their duties when it comes to providing toileting care, showering support, and/or housekeeping.

We did a virtual tour with Brookdale. It was nice but the location was just too far from us.

My loved one did not participate in the activities but I was very impressed with the activities that they did have available when I was around. There was a lot of different things to pick from you just had to be willing to participate. The staff are also very friendly.

My husband was able to tour the community and he had a great first impression. The director was friendly and gave great information.

They work as hard as they can

The community was very nice during our tour. The only downfall was it was out of price range.

It's a very nice place, and the staff is qualified, enthusiastic, and special. They'll go the extra mile. It seems very clean, and nothing ever jumps out at me as needing attention. When I go in, the common spaces are always spotless. My loved tells me she likes the food.