SilverPoint Senior Living

Brookdale Longview was dingy, old and depressing. It was cluttered. As soon as my cousin and I walked in, we shook out heads and had the same impression, they need a facelift. It was not what we were looking for.

Older facility but with appears to be a great staff of personnel. Ms Van Sciver was very helpful and gave me a wonderful tour.

Don't expect call backs when waiting for information. Don't expect to get updated information for services like housekeeping and laundry services. Don't expect people to readily offer information for items that you don't know.

I think staff is great but understaffed. My mom's room could get cleaned more frequently. And I would like to see more reminders for activities. I feel my mom misses a lot of them. After hours no one answers the phone on assisted living side I have to call memory care. Same with answering the door after hours. Maybe get a keypad for entry after hours or a card to swipe to open the door.

I think Elan Corpus Christi is great, but I think they have a hard time keeping staff. I'm not sure if that is the case for all assisted living places or just them. My aunt really needed skilled nursing and my uncle needed memory care. Elan worked very hard to accommodate them but at the end of the day their needs were great. Once my aunt passed away we did move my uncle to the memory care side of Elan. It was very hard on my uncle. We had caregivers coming in for 16 hours/day. He passed away two months after my aunt.

My loved one is a resident at Duncanville Senior Living. The senior nurses and directors are always brushing you off and are never available. They never follow up. They mix up residents' clothes when washing. They also allow other residents to go into other residents' homes and take items. The move in process was okay. The meals are okay, not the best quality. Management needs to be available more when questions are needed to be answered. And clothes need to be washed.

The staff is friendly. Activities seemed limited. The residents spent too much time in their rooms. The food served just didn't look appetizing. I didn't eat because everything looked over cooked. However, my husband eats anything. I might recommend. It would depend on the awareness of the memory patient and how often someone checked on them.

I toured this facility and really liked it. Great view, affordable, run very well. They also followed up with me via phone after my tour, which I appreciated and thought was great.

We really like that the GoodLife Senior Living community has a homey feel to it and is welcoming. It does not give off that cold nursing home feel at all. We also really like that family and friends can come visit at any point whether is early in the morning or late at night - no appointments or scheduling needed. Families can also come to the community and cook and invite however many people they want - the community is very open like that. The friendliness of the staff was great when our loved one first moved in but with the turnover and new staffing coming and going sometimes it just depends. The meals and dining services seem to be okay. We do think the staff could improve on their documentation and communication to the families - when a loved one falls sometimes it does not get reported or communicated back to the families.

The interaction with the staff was great. The value for the money was good. It was a plesant experience, and they were very helpful. I picked this place because of the friendliness, amentities, food, and size of the apartments.

The employees that work in assisted living are super friendly - memory care employees were not as friendly. I would tell others to make sure you provide them a 30 day written notice if you are going to be moving your loved one out. I reached out to Brookdale for information I needed to help find a new home for my relative and no one ever responded.

When we pulled up to Brookdale it definitely looked more nursing home-like. We walked in and the inside looked better, but first impressions are everything. It was a nice tour and the staff were great. The assisted living was just a room and we were looking for a more apartment type style living. It was just not the right fit for my loved one.

My parent has been a resident of Inspired Living since early 2021. They were great at the beginning, but we have seen a decline over the last few months. They have had a large turnover of upper management, cleaning staff, wait staff, etc. I suppose it is what everyone is going through around here. The kitchen staff is less than stellar as the food is not cooked with care or any level of spice so is very bland. The food is burned, or undercooked and some food items are "out" when they could run across the street to Tom Thumb and stock up. Nursing staff is new, seem over-burdened.

Our family had an in person tour and at the time we were looking for independent living and Brookdale only offers assisted living and memory care. The managers and sales lady were just super and have continued to stay in touch with me. Whenever our loved one needs more assistance we will come back to check out Brookdale.

It is hard to get the meals on time. Most of the people in memory care get cold food because of the wait time. I would suggest really hard that when you come and inspect that you ask about meals and on time meals. Especially if your loved one is going into memory care. I think that there also needs to be better training among the teams. It is a good place to stay if you are in the assisted living part of the community. The hospice personnel are great and amazing.

I would tell others that this is a nice place. The staff are very nice. They don't have any activities currently, and it would be nice to have them available for the residents. It feels more like a nursing home than assisted living. Some of the residents are wearing their masks in the wrong fashion.

The cleanliness is not very consistent especially in our loved ones room, they have to be reminded very often. The staff seems to be friendly for the most part as we are coming and going, but they do not give you much information regarding any updates. The meals are starchy, sometimes healthy but no salads and the portion sizes are off. When it comes to the activities there is little stimulation and interaction, it is a lot of sitting down. Whether that is doing puzzles, listening to music, watching TV or reading.

Very nice facility. Seems to be understaffed. Has a brand new manager. Very interested if they plan to hire more workers. Previous employees have complained of being overworked and too many hours.

This community does change help quite often, especially the managers and even the care givers. From our understanding the care services are good, unfortunately this community does not have any activities. However, the rooms are good, they would be a five out of five, but the food would be a three out of five.

It seemed small and cramped not as open as the other two I liked, also far from family.