SilverPoint Senior Living

My mother lived at Brookdale Longview for thirteen months until her recent death. She received attentive, loving care from the RAs and Med Techs and became very attached to many of her caregivers. The administrative staff is outstanding -- [Removed] were more than administrators -- they were friends to my mom and our family, and they treated her with great kindness and love. The staff is dedicated to maintaining high standards, and [Removed] is always open to hearing suggestions for improvements. I can't express enough my gratitude to Brookdale Longview for making my mother's last year so peaceful.

Answered all questions. Gave all choices. Thought it was very clean. Staff we met were very nice and supportive. We hope it will work out for our Mom if we choose this avenue.

The thing I am most impressed with at this community is the wide variety of activities and events they offer there residents throughout the week. My mother seems to really be enjoying the live entertainment they bring into the facility as well as the holiday and dance parties. I have never seen the community messy or disorganized. Housekeeping does a great job at keeping the building well maintained especially my mothers bedroom. I love the amount of natural light that is throughout the lobby and bedrooms, it really makes a difference. The marketing directer who gave us our tour was wonderful and full of great information. Overall it is a great atmosphere and I am very pleased with this place.

Brookdale N. Fredericksburg Road is going well. I will say I am very disappointed that the memory care director, Mary, who was excellent was let go. She was the reason that we put my mother-in-law in there in the first place. She was just excellent. I am so sorry to hear about that. Overall though we've been happy with the facility. As long as they keep us informed we will be good.

All has been wonderful at Brookdale N. Fredericksburg Road. When mom was there she made friends and was able to engage with them in the activities. The staff is very personal there. I never felt like I was getting a sales pitch from them. That made a huge difference in our decision to come here. This facility felt like home. The staff listened to our needs and were extremely accommodating to them. Just very friendly here.

The staff at Brookdale is excellent, giving detailed information about the facilities and pricing. A clean well managed operation on all levels. The personnel from maintenance to management are friendly and caring. I am very pleased with the care and attention they are providing for my Mom.

We are very happy with them. It's clean and the staff is friendly. We are happy with the care he is getting. He likes the food, and they have good activities. We don't have any complaints at this time. I would give them a five.

We toured here as we were looking for options. It was nice and fancy.

Although a slightly older facility it is well maintained and provides an excellent appearance. Had an extremely positive impression of the personnel in the Memory Care unit, and the patients were happy and well cared for in appearance and activities

They do a very wonderful job of taking care of the residents there. Every time I go there I see them actively and happily helping the residents. I couldn't be happier. My dad is staying there and he is quite happy.

This is also a very nice complex, although a little older it is still in very good shape and the people are very friendly and helpful. This is within the budget and I think is going to be my mother's home for at least a few years.

I haven’t seen a lot of the activities, but I’m comfortable enough with the place that I’d rate it a five too. I haven’t had any trouble finding parking. I think the food should be a four though. There haven’t been any concerns with the laundry service.

She is very happy, she likes the way they treat her. They help her when she needs it. There haven't been any complaints. The director contacts me if there is an issue.

I loved this location and everything it had to offer. I have decided to take my aunt into my home until i can save enough of her pension and ss for a few months until i can afford all her expenses and move her unto The Woodbridge Estates. Allison at Woodbridge was a real sweetheart. I do plan on making my aunts future home at Woodbridge Estates.

I like that they have a restaurant attached. You can go anytime from 7am to 7pm to eat. The staff is very caring and they do their jobs well. The activites director is a wiz - very good at his job. They have a lot of musical entertainment and different groups that volunteer. My mother is legally blind so she can't participate in all the activites but they have movies and a nice, extensive library and lots of lounge areas. My mother wasn't able to return there because she's not able to walk so she has to rehab more before she can go back. We're undecided on whether we're going to move her back because she likes where she is not too.

Inconsistency on quality of food servings. It's clean and they are responsive.

Toured many places and all were great, ended up with best fit location for our loved one.

It is a great place, and if you have a loved one that needs assisted living this would be a good place to go. It was an easy transition for my loved one. The only thing that bothered me is they had 3 different directors within 3 months. The staff were accommodating with the hospice team. The chef is a lovely person. The regular staff are wonderful! It is a smaller community, and your loved one gets a lot of extra attention. Its nice they have assisted living and memory care options available.

The staff were wonderful when we moved mom into the community. They were courteous and helpful. When the power went out due to a storm I saw the manager helping people up the stairs. They offer daily activities and mom is making friends. She is happy with the food and they do offer a variety of choices. The grounds are well taken care of. I would recommend this community.

I had a great visit with Miss [Removed], she was amazing! She made us feel welcome and at ease. The whole staff was friendly and outgoing. The facility was decorated nicely and felt warm. One of the first things I noticed was how fresh it smelt and how much it reminded me of home. During the visit I loved seeing Miss [Removed] interactions and relationship she had with the residents. It was more than Miss [Removed] showing us around she customized our visit and made us feel welcome. I am looking forward to moving in the future.