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8.2

Review Score

1,062 reviews
31 communities
1 senior living award community
Starting from $X,XXX/mo

Senior Solutions Management Group community listings

Showing 31 communities
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Garden Estates of Tyler

2055 W. Grande Boulevard, Tyler, TX 75703

Starting at$X,XXX+ monthly
10
10 Photos available
8
8 Floor plans available
9.7
Review Score
74 reviews

All the stuff is kind, attractive and friendly. The facility is very nice, clean and comfortable. Mom loves Garden Estates. As a family we are extremely satisfied with our decision.

Provides: Assisted Living, Independent Living

Garden Estates of Tyler has been serving seniors for over twenty years. Our tenured staff are passionate about resident care and dignity. We have been voted 2018 Best Assisted Living by senioradvisor.com. To see for yourself, visit our Facebook page for a snapshot of our residents in action. ...

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Garden Estates of Corpus Christi

2709 Cimarron Blvd, Corpus Christi, TX 78414

Starting at$X,XXX+ monthly
20
20 Photos available
5
5 Floor plans available
9.5
Review Score
36 reviews

They sometimes run on a skeleton crew is a downside. The upside is, they communicate honestly and openly and my grandma and aunt, who share a unit there, consistently tell me they like the staff and their...

Provides: Assisted Living, Independent Living

From gracious independent-style living to assisted living, Garden Estates offers a broad range of living options and services to meet your changing needs. As needs change, we'll be here for you or your loved one. We truly believe in Aging In Place! We're proud of our attentive staff, beautiful...

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Oak Pointe Assisted Living

700 Forrest Ave, Warrenton, MO 63383

Starting at$X,XXX+ monthly
1
1 Photos available
9.0
Review Score
22 reviews

The main reason we chose Oak Pointe was due to the affordability. They've had some turnover lately as I'm sure most businesses in this industry have

Provides: Assisted Living, Memory Care

Oak Pointe of Warrenton is an Assisted Living and Memory Care Community offering private rental apartments and a variety of services. The community is located at 700 Forrest Ave in Warrenton, Missouri.Enjoy a private apartment with wall to wall carpeting, kitchenette with microwave and...

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Greatwood at Sugar Land

7001 Riverbrook Drive, Sugar Land, TX 77479

Starting at$X,XXX+ monthly
17
17 Photos available
18
18 Floor plans available
8.7
Review Score
80 reviews

I would give all these things a 5. We are very pleased and so is my sister in law. The staff is so nice and attentive. I call up there a lot and they always answer my questions and take care of any issues....

Provides: Assisted Living, Independent Living

Located in Eastern Fort Bend County 20 miles southwest of Houston, Greatwood Retirement and Assisted Living Community offers the lifestyle that's just right for you. With proximity to expansive parkland, numerous golf courses and the acclaimed Museum of Southern History, this peaceful and...

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Regal Estates of League City

500 Enterprise Avenue, League City, TX 77573

Starting at$X,XXX+ monthly
21
21 Photos available
5
5 Floor plans available
8.4
Review Score
126 reviews

My mother has been very happy with her apartment & the staff at Regal Estate. We as a family have had nothing but a positive experience with everyone from Regal Estates. I highly recommend Regal Estates...

Provides: Assisted Living

Located in South Shore Harbour, near the Texas Gulf Coast and southeast of Houston, Regal Estates offers the lifestyle that's just right for you. With proximity to lakeside activities, the beaches of Galveston Island and the historic Space Center Houston, this peaceful and picturesque community...

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Garden Estates of Temple

5320 Loop 205, Temple, TX 76502

15
15 Photos available
4
4 Floor plans available
9.9
Review Score
78 reviews

I would not hesitate to recommend Garden Estates to everyone. It is an exceptional place to live for those who need a little or even a lot of help. They are a wonderful administrative group with whom to...

Provides: Assisted Living, Independent Living

Garden Estates of Temple offers upscale independent and assisted living with a broad range of living options and services to meet senior's changing needs. We offer 24 hour care, 7 days a week with an on-site nurse, attentive staff, beautiful grounds, lovely apartment homes with beautiful lounges,...

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Court at Round Rock

2700 Sunrise Rd, Round Rock, TX 78665

17
17 Photos available
6
6 Floor plans available
8.5
Review Score
122 reviews

The place is nice and my sister enjoys being around people. The staff overall is good at the upper levels but they have had some turnover with the other people especially kitchen and dining staff.

Provides: Assisted Living, Independent Living

Welcome to the Court at Round Rock! Life is simply wonderful at Court at Round Rock. You can go on outings to local eateries, baseball games At the Dell Diamond, local parks, and many other fantastic places. The family oriented atmosphere is warm and relaxed. The community Embraces the small town...

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Pelican Bay

2501 S Major Dr, Beaumont, TX 77707

9
9 Floor plans available
8.5
Review Score
17 reviews

My loved one was in Pelican Bay the entire time, and we were very pleased with it, so thank you for pointing us in that direction. They did change hands, and toward the end there was a lot of turnover of...

Provides: Assisted Living, Memory Care

Pelican Bay Assisted Living Community and Memory Care is a locally owned business. The owner has over 35 years experience in senior care in the South East Texas area. Pelican Bay opened in December of 2012. We are conveniently located on Beaumont's west end 3 miles north of Interstate 10 and one...

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The Pinnacle On Schaeffer

10520 Waterville Ln, Knoxville, TN 37932

20
20 Photos available
3
3 Floor plans available
8.0
Review Score
8 reviews

They are very good and caring to my mom. They handle things without calling me unnecessarily. But also they struggle keeping ample staff sometimes. (I know that's a problem everywhere) We picked them...

Provides: Assisted Living

River Oaks Place - Lenoir City

100 Fifth Avenue, Lenoir City, TN 37771

9
9 Photos available
5
5 Floor plans available
8.0
Review Score
19 reviews

Overall, my loved one's experience at River Oaks Place Lenoir City was great. However, her initial evaluation could have been more in depth to catch poor cognitive status and inability to maintain safety of...

Provides: Assisted Living, Memory Care, Independent Living

River Oaks Place is an assisted living facility in Lenoir City, Tennessee. Located above the 'old' portion of Lenori City the facility enjoys gorgeous views of the nature and wildlife around it-in particular the Tellico Lake and Smoky Mountains. River Oaks Place offers a fantastic location for...

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Alexander Guest House

83 Kentucky Ave, Oak Ridge, TN 37830

10
10 Photos available
3
3 Floor plans available
7.0
Review Score
48 reviews

Yes I would recommend. They need more outdoor time just strong outside world be so beneficial. This place along with most right now is very short staffed and work their employees to much with had resulted...

Provides: Assisted Living, Memory Care

Alexander Guest House is an assisted living community in Oak Ridge, Anderson County, Tennessee that's specifically designed for senior adults. It's located a few minutes away from Knoxville, a town that exhibits calmness with many retired persons being attracted to the affordable and active...

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Azalea Commons of Springdale

2175 Orchard St, Springdale, AR 72764

3
3 Photos available
7.0
Review Score
6 reviews

Comment on activities: is like so many other facilities that have a high level of attrition with activities director. We do like the director is a good, Christian man. They also do have several biblical...

Provides: Assisted Living

Our mission is to provide quality senior living in a caring environment. Our mission statement is reflected in all Providence Assisted Living facilities. Residents are encouraged to maintain maximum independence while having access to professional, caring staff in a home-like environment.

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The Pointe At Cedar Park

450 Discovery Blvd, Cedar Park, TX 78613

11
11 Photos available
4
4 Floor plans available
6.5
Review Score
82 reviews

My mother has been at The Pointe since February 2023 and absolutely loves it. The first few days were tough for her but once she made friends and started enjoying all of the activities she was hooked!! It...

Provides: Assisted Living

Midway between the Austin metropolitan area and Texas Hill country, The Pointe at Cedar Park Assisted Living Community offers a lifestyle to meet your unique needs. With proximity to historic ranchland, lush parks and the vintage Austin Steam Train, this peaceful and picturesque community is an...

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Antebellum Arlington Place

684 Arlington Place, Macon, GA 31201

12
12 Photos available
5
5 Floor plans available
6.0
Review Score
71 reviews

They are sweet to the residents and family members. Always willing to help and provide information that you request in a timely manner I absolutely recommend Antebellum Arlington Place to others!

Provides: Assisted Living, Memory Care, Independent Living

Antebellum Arlington Place in Historic Downtown Macon is located near Middle Georgia's largest hospital, along with cathedrals, churches and synagogues. Only one mile from Interstate 75, Antebellum Arlington Place is convenient for visitors to find. It sits privately on a hill, with secured...

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Oakwood Senior Living

232 E Churchwell Ave, Knoxville, TN 37917

16
16 Photos available
6
6 Floor plans available

We chose Oakwood Senior Living because out of all of the facilities we saw, we were the most impressed with this facility. It is an old school that was converted into an assisted living facility. They charge...

Provides: Assisted Living, Memory Care

Oakwood Senior Living located in Knoxville, Tennessee provides seniors with the memory care that they need in a great location. This assisted living community offers seniors a great place to call home. Knoxville offers much to do and see. Guests of our residents will enjoy spending time at the...

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Country Gardens Lanier

255 Elm St, Cumming, GA 30040

12
12 Photos available
4
4 Floor plans available

My father and mother both live at Country Gardens. I believe the caretakers are genuinely concerned about the folks who live there. The caretakers know each person on a personal level, and the environment...

Provides: Assisted Living

Country Gardens Lanier Country Gardens Lanier offers a beautiful senior living community home for those who are looking to live in Cumming, GA. Our community is in close proximity to several beautiful parks, the library, senior center, great shopping, the Cumming Aquatic Center and Veterans War...

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North Georgia Assisted Living

181 Memory Ln, Dawsonville, GA 30534

10
10 Photos available
4
4 Floor plans available

Grady [removed] and his staff was instrumental in making the facility a positive experience for both my Mother and our family at a very difficult time.

Provides: Assisted Living

Antebellum Grove Senior Living

1010 Kathryn Ryals Rd, Warner Robins, GA 31088

10
10 Photos available
5
5 Floor plans available

Outstanding and caring staff. Constantly plans activities for the residents. Management and caregivers are always open to changes or recommendations to better the residents experiences and care. It's a...

Provides: Assisted Living, Memory Care

Antebellum Grove is a licensed assisted living community located in Warner Robins, Ga. providing a warm and inviting residence that conforms to the needs and preferences of each resident. Our apartments are large and cozy, our personal care services are designed to assist residents and provide...

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Country Gardens Union City

7175 Lester Road, Union City, GA 30291

10
10 Photos available
7
7 Floor plans available

Everyone has been so caring since my husband moved in on May 28, 2017. The staff goes out of their way to make some of the patients get involved in activities and [make sure] they "feel at home". They...

Provides: Assisted Living, Memory Care, Independent Living

Country Garden Assisted Living Community is located on 10 beautiful landscaped acres in Muskogee, Oklahoma. We offer professional and loving care to seniors in there aging years. We are known for having a staff of caring Certified Medical Aides and Certified Nurses Aides available 24 hours a day...

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Antebellum James Burgess

1520 James Burgess Rd, Suwanee, GA 30024

11
11 Photos available
3
3 Floor plans available

In my opinion, Antebellum James Burgess has been a blessing for my parent in Memory Care due to the leadership of Director, [name removed]. [name removed] has been an asset to Antebellum with her personable...

Provides: Assisted Living, Memory Care

River Oaks Place - Loudon

1101 Grove St, Loudon, TN 37774

10
10 Photos available
3
3 Floor plans available

This is a great community for my husband. He is doing very well here. He really likes that staff that is always attentive to his needs. The meals here are really good. He is happy to be able to participate...

Provides: Assisted Living, Memory Care

Caring for an older relative suffering from dementia is not an easy task. Turn to a place that has a vast amount of experience dealing with this debilitating disease. Turn to River Oaks Place in Loudon, Tennessee. Your relative will be cared for in comfortable and secure surroundings. River Oaks...

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Lakewood Place

1125 Grove St, Loudon, TN 37774

9
9 Photos available
3
3 Floor plans available

It's a very caring environment. The facility is clean. It's probably the first type of facility like this that I have encountered that does not have an odor. They offer quite a few activities throughout...

Provides: Assisted Living

Lakewood Place is the newest senior adult community in Loudon. With 34 spacious assisted living suites. A wellness center; activities center including a billiards room and ice cream parlor; and on-site physical therapy which helps our residents maintain their independence and health. The...

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Carriage House Inn

311 Colloredo Blvd, Shelbyville, TN 37160

8
8 Photos available

Although they was a few other options in Bedford county Carriage House Inn was by far the best choice for my family member. The food was great!! Dad was very happy there. The staff was kind and helpful. He...

Provides: Assisted Living, Memory Care, Independent Living

Finding an assisted living facility for those that are dear to you can be a difficult decision, as there are a variety of options available. You want them to be in a comfortable, safe environment that provides for their specific needs. If your family member is unable to continue living...

... Read more

Azalea Commons of Cleveland

800 Third Street, Cleveland, MS 38732

4
4 Photos available
Provides: Assisted Living

Providence Assisted Living of Cleveland is an assisted living community located in the beautiful Cleveland, Mississippi. With years of experience building a reputable and comfortable home for senior citizens to become a part of, we take pride in our ability to help each new resident settle in and...

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Azalea Commons of Batesville

640 Keating Road, Batesville, MS 38606

1
1 Photos available

They are just now opening the community back up. I've been very pleased with Providence Assisted Living. The staff are always willing to answer questions or accommodate requests from the families about...

Provides: Assisted Living

Providence Assisted Living of Batesville is located at 640 Keating Road, Batesville, Mississippi 38606. We are located off Highway 55. Our services include assisted living and senior care. We are well known for delivering excellent service to our seniors. Our commitment is to our residents. Their...

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Viewing 1-25 out of 31 communities

Reviews
for Senior Solutions Management Group

8.2
Review Score
1,070 reviews

Review Score

1,070 reviews
8.2

Out of 10


5 star

60%

4 star

27%

3 star

9%

2 star

3%

1 star

4%

A Place for Mom has scored Senior Solutions Management Group with 8.2 out of 10 using our proprietary review score based on 114 reviews in the last 2 years. Over all time, Senior Solutions Management Group has 1,070 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
636
281
87
26
40
Date Submitted
21
54
114
Reviewer
118
590
304
37
Care Received
0
321
406
343
1021-1040 of 1070 reviews
Sort by

2.0
Anonymous - Toured community
Independent Living
February 2, 2016
Verified Review
Review of Greatwood-Sugar Land, TX

It may have been the dreary weather, but we weren’t overly impressed. It seemed like more of a “facility” than a “community,” although the marketing director emphasized how much they’d do to work with us to make Mom comfortable and happy. Won’t make our short list.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
anonymous - Family/Friend
Independent Living
September 7, 2015
Verified Review
Time for a major change

Greatwood Senior Lifestyle community has gone downhill within the last year or two. The building and ventilation A/C is in dire need of maintenance, the interior need updating and a thorough clean (carpeting is worn and stained), the meals are poor, not nutritionally balanced, served with skimpy portions and not freshly made (food is constantly running out - very unprofessional and uncaring attitude in the kitchen. We would eat with parents and enjoy the meal but now we would never even try...very sad). Overall, the employees are pleasant and friendly but unguided by professionals in senior lifestyle management. Greatwood has strong resident committees but complaints are met with excuses, delays and no change. Management needs overhauling, kitchen needs overhauling, building needs overhauling. We are ashamed to bring visitors to this complex. The rents go up yearly and the service and commitment to residents go down. We would no longer recommend this facility to family or friends.

Cleanliness

1.5

Friendliness

3

Care Services

2.5

Activities

2.5

Value for Cost

0.5


2.0
Anonymous - Family/Friend
Independent Living
September 5, 2015
Check other communities

Greatwood Senior Livestyle has really deteriorated over the last year or so. The building was built in 2000-2001...and updates have been minimal. The carpet in the common areas is worn and stained, water leaks both inside and out, mold and mildew throughout ventilation, lack of proper maintenance, and sadly, the food now served is not nutritionally balanced. In fact, the food is hardly edible. The residents have complained about both the service and the meals but are constantly given excuses such as menu items being restricted by Senior Livestyle - if this is part of a "family-owned" community, I would hate to be family. As rental rates rise each year, the expectations should also. The rates do not match the poor quality of food and the lack of proper building maintenance. Please explore the many other newer communities in the Richmond and Sugar Land area before you decide...it will be well worth it.

Cleanliness

1.5

Friendliness

3.5

Care Services

3

Activities

3

Value for Cost

0.5


2.0
Anonymous - Family/Friend
Memory Care
February 12, 2015
Verified Review
Would NOT recommend this place

We did not have a good experience with this community at all. We moved my loved one in during the holiday season, and it seems like she got completely lost in the shuffle. They seemed like they weren't expecting her at all, the place was not clean, nobody showed her around or introduced her to what they offer (and they still have not, a month later), and they just really did not leave a good first impression at all. They also have issues with their maintenance and cleaning staff. The level of maintenance is not acceptable, I have seen wheelchairs snag on plants that were allowed to grow into sidewalk paths. The cleaning staff have been very impersonal and unprofessional, and make Mom feel like a stranger in her own apartment when they come in to clean. This all came as a big shock because the community looks very nice, and their sales staff sold it very well. Unfortunately the quality did not live up at all to what they promised during the sales process.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
Loved one - Toured community
Independent Living
January 9, 2014
Verified Review
Looked fine, was not impressed with the staff

This was a nice enough looking place, but all the staff I interacted with felt very "corporate". They seemed to busy to give me a tour and I the person who ended up giving me the tour was very rote and mechanical, not asking me any questions, just telling me what they provided.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


2.0
A Place For Mom Customer - Toured community
Independent Living
August 18, 2013
Verified Review
My children and I thought t...

My children and I thought this facility was too 'institutional' and as a result, we chose not to tour. Gina McGown was most gracious and understanding about our decision. I'm simply to active for a facility such as this.

Cleanliness

2

Friendliness

4

Care Services

2

Activities

2

Value for Cost

2


1.5
Anonymous - Toured community
Independent Living
October 18, 2017
Tour Impressions

Not too impressed. Management seems aggressive.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Anonymous - Family/Friend
Memory Care
November 19, 2016
Titanic

Two words--The Titanic. Care and management is so bad, several families are looking to move sooner than later. This place does not have their act together and it doesn't seem like the problems will be fixed any time soon. Not enough staff.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Jan Davis - Family/Friend
Memory Care
September 27, 2015
Oak Point a Rotting Tree on the Inside

This is not a place you want to take your loved one. A few years ago, under different management, the place was lovely and had one of the best reputations in town. Then outfit call Provisional LIving came to manage it, and it is joke. Food is bad, dreadfully understaffed, miserable communicators, and now see veteran staff -- friends and caretakers for residents -- dismissed. The place has seen its best days years ago. Don't let the window dressing in front foyer fool you. Talk to residents, staff, have a meal and see for your self. It's all about money. Even the crumbling park lot with potholes that go untreated says a lot about the management company's priorities.

Cleanliness

2.5

Friendliness

1.5

Care Services

2

Activities

2

Value for Cost

2


1.5
Anonymous - Family/Friend
Memory Care
November 21, 2014
Verified Review
Not happy

When we were talking with the staff before making the decision to move there, we were assured that they would be able to take care of someone with a suprapubic catheter. We were told that they could handle emptying the bag and changing the bag from a leg bag worn during the day to a larger bag for overnight. It was very obvious that they were not trained to do this. I was there every day. Some days it was hours before anyone would check on him. I guess they assumed that I was taking care of him. Even though there were activities going on most of the day, Daddy didn't participate. He started going downhill. He was walking with a walker and could walk by himself for short distances when we entered Blair House. But just 4 days later he couldn't easily get in and out of the car when before Blair House, we were going out to lunch and sometimes dinner every day. Before leaving Blair House, Daddy couldn't stand without help from 2 people, could hardly walk 10 steps. We have moved him out of the Blair House and to a different facility and he's getting better.

Cleanliness

2.5

Friendliness

3

Care Services

1

Activities

1.5

Value for Cost

1.5


1.0
Anonymous - Family/Friend
Assisted Living
September 13, 2024
Verified Review
Do not place your loved one here

The day staff was wonderful. The night staff let my mom fall without checking on her for several hours. She laid on the floor for many hours. My brother found her in the early morning hours propped up in her bed but severely injured from her fall in the night. She was well and healthy on Friday and dead on Monday. NOT ONE GOOD RECOMMENDATION!

Cleanliness

2

Friendliness

5

Care Services

3

Staff

3


1.0
Angela T - Family/Friend
Assisted Living
August 28, 2024
They have done nothing for my mother, she has only gotten worse!

My mother went there with dementia, now she is on her death bed. They over medicaded her, never once did she have her alert necklace on. I've asked several times. She has not been eating, and with full trays of food left in her room, it's obvious they cared less to help her. They gave been very rude to me, and refuse to answer any questions I asked

Cleanliness

1

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Susan - Family/Friend
Assisted Living
May 22, 2024
Verified Review
Warning

As far as Regal Estates, they have burned through 3 executive directors since January and I heard this week they finally fired their nurse (she really was bad) We filed 3 reports with the State because of ongoing medication errors. I can't recommend Regal to anyone. The food is bad, no activities, medication errors and poor leadership. I would definitely warn folks. It is a shame...

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Joel C - Family/Friend
Assisted Living
October 10, 2023
Horrible Business Practices

We moved my mom into Regal Estates approximately 18 months before she passed away on [date removed]. The care was good. Most were friendly. We did have problems with things coming up missing along the way including her wedding ring just before her death. From a business standpoint, however, Regal Estates is cold and greedy. They raised the rent by 10% after 6 months, asked for a $[removed] retainer to cover hurricane care & evacuation (They asked for this at the start of hurricane season with no previous indication that this would be required) and finally they collected a final month’s rent after my mom had already died. We have been unable to get them to take our calls or return them about this final payment collected. They don’t take or return any calls. They have shown no sympathy or offered any assistance during our time of loss. They are cold hearted and lack any compassion. It’s sad that people can be like this. Based on my experience, I would go elsewhere.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


1.0
Bill - Family/Friend
Assisted Living
July 3, 2023
Beware

My brother stays here. They run out of food all the time (including ice cream which the guests love), and entrees can be cold. They serve pork all the time, if that's what you like. The service is often slow, with some people already eating dessert while others haven't even had their order taken. The servers can't answer basic questions about the food they serve. They ran out of ketchup for 5 days and served hamburgers during this time, yet never told anyone. It wasn't until the food arrived that this was "outed." They easily could have gone to Publix and bought some, but didn't. This is inexcusable, and an obvious sign of poor management. The latest health inspector's report gave them an 80. barely above a C. The report included finding a live roach on the main prep table. You can find this online. The list goes on and on. Any other traditional restaurant, run this way, would be out of business by now. The patio outback is small, and is the only place you can go outside.

Cleanliness

3

Friendliness

4

Meals & Dining

1

Care Services

2

Activities

5

Staff

3

Value for Cost

2


1.0
anonymous - Family/Friend
Assisted Living
August 24, 2022
Verified Review
Would not recommend - terrible experience

Make sure that you are on top of things and visiting and advocate for your loved ones. The staff who were here when my loved one was here you had to make sure to stay on top of them. I wrote a letter and they did not do much about it - I was disappointed. They left her in her diaper for a very very long time. They always left her in her bed or would leave her in her wheelchair for hours. I would not recommend them to others until they change their management. I know they changed out the executive director but the med tech was the one we had the most issues with. She would scream at both of my parents in front of other employees.

Cleanliness

5

Friendliness

1

Meals & Dining

2

Care Services

2.5

Activities

1

Staff

1

Value for Cost

1.5


1.0
anonymous - Toured community
Assisted Living
July 7, 2022
Verified Review
Tour experience

We were looking into Clemson Heritage for respite but they never even got back to me when I reached out to them. They also have a 2 week minimum stay for respite care and that was more than we needed.


1.0
Bill M - Toured community
Assisted Living
December 27, 2021
Bad experience

Unfriendly.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Family/Friend
Assisted Living
March 12, 2021
Verified Review
Alexander Guest House review

We are not happy with the care services they provided, our loved one had fallen at the community before they passed. They never wanted to ask for help, because they enjoyed their independence, but when they fell they were pressing the call button and no staff came in a timely manner. That resulted in our loved one going to the hospital with a head injury and we wish we could of gone in to see our loved one at the community when they were passing.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

4

Staff

3

Value for Cost

1


1.0
tennisgirl612001@yahoo.com - Family/Friend
Memory Care
March 3, 2019
Would never use again

My sister just passed away there after about a 1 week stay. She was in the memory care unit and had we known how limited their care for advanced dememtia we would never have left her there. They always assured us that they could 'do it' but their short-handed staff didn't 'do it' and she ended up falling out of bed and passing away from her injuries 5 days later. Family had to stay at night to administer morphine and other drugs since there was no RN on the night shift. Totally misrepresent their level of care in the Memory Care Unit. Furnishings and cleanliness were ok but no bed rails, no call buttons except in bath, very small room, patient has to furnish linens, everything except bed and chest of drawers. Expensive, not equipped to handle advanced dementia as they are advertising. RN's may be shorthanded but they are also short on compassion and care of very sick patients. Medicine is never on time. Never leave loved one alone expecting them to be cared for. Don't recommend it at all.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


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