Senior Solutions Management Group

This is a safe and clean community for your loved one. However, this community does lack activities and my loved one is really bored. The staff are pretty good at this community, they mean well but I think right now they are understaffed. They have good intentions but just like everywhere else they are currently understaffed so it shows in the service.

There was another community that stood out more to me and I felt that it met my loved ones needs.

This community was a little dated and run down and it was also more expensive than many of the other communities so it was not worth the cost.

Right when we walked into Providence it had a weird smell to it. But what we picked up from the tour was the activities looked great and geared towards the residents care levels and it was nice that the manager lived on the property. The facility has a lot of parking lots so we were not big fans of that. If it weren't for the weird smell, I think it would have been a great place.

The salesman here was wonderful and very friendly. It is an older building and you had to pay extra to have a power chair which is what I have to use to get around. I did not like that the assisted living and independent living was all in the same building. It also would have been hard for me to get in and out of the laundry facility. Overall with my mobility issues, this was not going to be a good fit.

Good location. Clean and well maintained. Still under consideration.

The apartments are nice but the community felt older and less active than most

Nice facility and the Executive Directive was very upfront and knowledgeable. When we got down to the price it is our of my mothers price range when you begin adding the extras for each level of care. I can not really rate the property because I did not tour after I saw it was out of budget.

My parents have had trouble adjusting. They complain about the food often. Not sure how much this is normal.

Community seems ok for the price. Quoted one price and then it changed after being there 1 month based on care needed. Staff is limited at night and on weekend. Hard to tell if all amenities advertised are being offered when your relative is a dementia patient and cant tell you. Staff is very friendly and understanding. They did assist with initial fees on enrollment and getting patient setup, which was very nice. Overall I would rate 3+...more time may move it up. My family member has only been there for 6 weeks..shes in adjustment stage.

Their staff seemed very friendly, only spoke with 1 resident and she was pleased with service, but rooms were very small for prices and services.

We were initially so pleased with Garden Estates. From the front desk to the dining hall staff to the custodians, everyone was very welcoming. At the time that my mother signed the facility contracts, we were told that we needed to use aides from the Garden Estates List because they had all been thoroughly vetted and approved for the care of residents. Her weekly aid was phenomenal! We were so pleased with her care. However, after a couple of falls, we needed Sunday and night time care for her. We used a caregiver and her staff from the 'vetted' list. The aides were poorly trained. When Mom fail and broke her arm, she was pulled off the ground, put in her recliner, and left alone. I was not informed of the incident and found out by reading their care journal. I brought this matter to the attention of the director. Obviously, she did not take it seriously. I had to return several times to remove Mom's belongings. The same aide and her staff are still working there. I just hope that another resident is not injured by their lack of competence.

Everything is great. Except the food. The food is lousy and the variety of food is terrible.

Everything is great. Except the food. The food is lousy and the variety of food is terrible.

Mom is here at this community and it is OK definitely some improvements need to happen. It is nice and clean and looks like a resort. Mom has an UTI and it just took to long to get it addressed. When she calls for help it takes them a while to get to her. They are a little understaffed and I wish they would engage her more to join the daily activities. Also if they could make sure she is eating. The housekeeping does the best they can to keep it clean and the laundry to the correct room. I would recommend this community.

My loved one stayed at Antebellum Grove, and when their old management was there, we were very happy with the care he was receiving. However, with the new management, I didn't feel that the care was as good. They didn't seem to make their rounds properly or to check on the residents as much as they used to. They just don't seem to have the same caring attitude as they used to. We have since moved my loved one so he can get the care he needs.

I did not tour here, but I did speak on the phone with a gentleman. He was helpful, and when I said I was looking for a two bedroom apartment, he advised that they only had one bedroom apartments available, but that he would be willing to cut a hole in the wall to join two of the rooms together. While I did appreciate his willingness to accommodate, I decided to go with another community.

This is a loving caring community to be a part of.

Loved [Removed] who manages the assisted living side. Facility looks older. The courtyards were not shaded and seating was minimal and uncomfortable. Too far out from where Mom currently lives.