Senior Solutions Management Group

The location of Garden Estates is wonderful. Close to shopping, Doctor offices and hospital. I love the location. Paying $[removed]. Rent Laundry has only one working washing machine to share between entire first floor. Laundry room filthy. Scraped up floor. One Stained chair to sit on. Walls covered in deep lint. Several light bulbs burned out. Back door entranced. Beat-up doors. Old paint hit and miss. Carpet stained. Back door as a first impression is very depressing and embarrassing. Management does not use the back door or the laundry room. Also management does not eat the food served to residents. Food is sometimes above average but the majority of the time it is too tough to bite or cut up with the butter knife provided. I don't blame the cooks or the other kitchen staff. They cannot serve better food if only low quality food is provided. Kitchen staff has frequent turnover due to being understaffed and dealing with upset residents who are upset and complaining about the food. Again... they cannot serve better food if only low quality food is provided. Roach and ants reoccurrence. Treatment very temporary. Empty food containers are left open in the hall. Pet food is left on the floors inside rooms. My apartment has offensive smell. I use glade plugins to overwhelm smell but rain amplify smell and no amount of air fresheners help. Smells like cat urine.

Very friendly, nice place, love the all inclusive pricing, surrounded or safe inclusive outdoor courtyard. On another note, we have experienced that communication between the staff (in whole) isn't very good or informed. For example, it was going to get below 20* three days in a row. After those days, on the warmest day (over 32*, they put a message in the residents boxes, saying, it will be cold, stock up on supplies, leave water dripping and cabinet doors open to try and prevent pipes busting. Well, they were supposed to have put it out prior, but they never happened. But, we have had several different instances where on person days something or you call to ask a question and others (front desk) are clueless or don't know anything about it.

We chose Regal Estates of League City because of their kindness during a difficult time. They even helped after hours with advice. The staff have all been so helpful and caring.

You must be able to transfer yourself to stay there. They charge extra if you want to eat in your room. She didn't like the food much. Location and price are great!

They are very good and caring to my mom. They handle things without calling me unnecessarily. But also they struggle keeping ample staff sometimes. (I know that's a problem everywhere) We picked them because it was one set price. No add on's. Location, ad it was a smaller community.

They are working on keeping things moving smoothly hard to keep employees. Yes I would recommend this community to other families. Overall we love them and the staff love and care for my parents well we are blessed

They made Mom feel at home! We picked this community because it is small & close to me

Overall experience-4. it was clean, the people were kind and mom felt loved and cared for, but the food was not great. Friendliness of staff 5. There was a fair bit of turnover and ownership changes, but each time the people were great. Quality of care 5. They loved mom and she felt well looked after. Meals. 2-3. Started out at two. Then the company changed hands and the food improved a great deal. Nonetheless, it wasn't so great. Sometimes they would run out of things. Some of the quality was mediocre. Activities. Mom didn't care about any of those so I really can't say. She wasn't really engaging in that sort of thing at that time. Unless you like bingo, the options were limited . Value for cost 5. They weren't the cheapest and they weren't the most expensive. If we had paid more, we might've had better food. The cost was definitely fair and we got good care. I visited places that cost the same or more that were much less desirable. One of the real pluses about Greatwood was the size of the rooms for the cost. Mom got two good sized rooms with a small kitchen wall. The floor plan was open and had enough room for a small table plus a desk in addition to the living room. This way she could keep a lot of her furniture and it felt more like her house. The bathroom was spacious and clean. She had two decent sized closets.

Mom is enjoying her apartment there and is involved in some of their activities. We picked this community because mom is close to both my brother, niece and myself.

Comment on activities: is like so many other facilities that have a high level of attrition with activities director. We do like the director is a good, Christian man. They also do have several biblical activities. One last good information for this is they are the only facility (assisted living) in Washington county.

We like the smaller community. Mother doesn't participate in activities but they always have something going on in the common area. Parking can be an issue. Definitely not enough parking spaces.

I like the ability to setup a shop in my room. Some of the food doesn't taste good. Based on the experience I have had so far, I would recommend Regal Estates of League City to other families.

I am currently a resident at Garden Estates of Tyler and overall the experience at this facility has been good for me, so far. The cleanliness and care services are great. The staff are more than great, as are the activities. The food could definitely use some help. Garden Estates of Tyler is a good value for the money. I am very glad that I moved here.

It is a friendly and caring environment which is what we really liked best. The meals have been an issue in terms of the menu, taste and sometimes they are served cold. It is a difficult business to provide value for cost because the cost is so high. Because of the staff, we would recommend Arbor Terrace East Cobb to other families.

The main reason we chose Oak Pointe was due to the affordability. They've had some turnover lately as I'm sure most businesses in this industry have

My loved one was previously a resident at Court at Round Rock and overall the experience was very good. The cleanliness was okay and the friendliness was great. The staff, activities and care services were good. I would recommend this facility to others.

Garden estates is a fairly good place for people needing modest help with living. It's not for people needing a lot of care. Housekeeping could be improved but is adequate. Food is not necessarily consistently good or healthy. Transportation is limited. However the atmosphere is welcoming, the staff is kind and involved personally with the residents, and the rooms are larger than many I viewed. It takes most of my friend's pension to live there.

They seem to want to help people do well and thrive. They offer discounts to veterans. They have 2 sides to the facility, independent living and if your situation changes you can move the the assisted living side. Seems like a very good amount of service for the money.

The staff was generally pretty good. They know their patients and are good at engaging them. [name removed] did not like the food, but that's most likely due to low salt. She was so far gone at that point, I'm not sure she would have liked anything. She was only there 11 weeks before she died and 3 of them were in the hospital. Their cleaning staff was not very good, but in all fairness, [name removed] was a slob and had 2 cats she couldn't care for. I think the staff was kind of shocked and sad when she died.

I would recommend them. It has been a very good experience so far and my mom says she is happy there. I personally think the quality of the food could be better. Staff have been friendly, but sometimes inconsistent with what they would tell my mom they could help her with.