Senior Services of America IV, LLC

All stars. This place is great.

Probably where we will take parents. Great feeling and lovely space. Lot's of light. We are scheduled for the nurse assessment and are very excited for my parents to move to Anna's Garden. We LOVE the apartment, the 4 large windows that make the room so light, the large size of the room and bathroom, the staff, the feeling of caring and warmth.

There has been new management and resulting staff turn over. Changes seem good, but it's been change. Food has been very good.

I absolutely LOVED the lodge. They offered a 5 year social security spend down which is nice. The reason my dad did not choose this facility was because the layout of the facility was not as nice and the rooms were a bit smaller than some others we had visited. Other than that it was a great place and this was definitely the runner up.

It is a really great place to live. Aside of the fact that they seem short staffed and having trouble keeping up on the housekeeping. Our loved one really loves is. All the staff are doing a great job making sure her meds are on time, she is well taken care of, has everything she needs. Only con is the housekeeping issue. They are very responsive when we reach out with any concerns.

This community is pleasant and that the people are nice. This is also in a very good location. For people who still walk there are a lot of stores and restaurants near by, including a grocery store and drug store.

This community was very nice. It was a smaller community but it seemed very nice. It had that homey feeling that you look for in a community.

My husband moved to Generations after being kicked out of another facility for his behavior. Generation welcomed him with open arms, even when I told them about it. Alzheimer’s patients often have bad behavior, but I was told that the staff was well trained and they were sure he would be well cared for. They were absolutely right. He is so content there. I’m told, every time I call that he has no behavioral issues and that he is sweet and polite. I’ve seen it myself. He looks so much better and his mobility is much better too. I’m So happy he’s there. The main room is bright and cheerful, which helps a lot. Everyone seems so well cared for and at peace, that it gives me peace.

Clean, cheerful, great outdoor for everyone to enjoy. The help know me always helpful on the information I as for they care! Have not been impressed with others memory cares in Wenatchee! [Name removed] a very good care giver idea: Notice how much [name removed] and other enjoyed a chocolate candy treat - maybe more often - so happy that day.

Environment is relaxed and friendly. Residents are happy and food is like home. Staff is friendly and courteous. They’re interactive with residents and stop just to chat as they go about their busy day.

I love Rosewood Villa! My mom lives there currently and she loves it! The staff is amazing, so kind and very welcoming to everyone! I would recommend this place to anyone who loved one is in need of care!

Our family is big fans of Fieldstone Assisted Living and Memory Care. Both of our folks lived at Fieldstone for over a year. The staff was very helpful and available. They showed a lot of patience with the residents, especially our Dad when he got frustrated. They encouraged family members to be involved and showed compassion when both our folks' health deteriorated. We are so thankful our folks spent the last months of their lives at Fieldstone.

This community is where my parents live it is a brand new building so there is room for improvement. They had a companion suite and they allowed them to have their cat. They have 2 separate rooms now unfortunately. They would come in weekly and clean and do the laundry. I feel like the communication among the staff could be improved. They had 3 really good meals a day the portion size was appropriate, with plenty of snacks in between. I would recommend them.

I absolutely loved Fieldstone when I toured. The place was clean and very well maintained. Everyone there was very friendly and welcoming. The thing was that it did not seem like my mother would fit in with the people there, other than that this was probably the best choice for her.

The staff is terrific, amazing and very kind. The community is well run and the entire staff is consistent. The food is good and they offer a variety of choices. They offer daily activities and field trips. The community is clean and worth every penny. Choosing this community was a good decision for us and I would recommend it.

They do a pretty good job. It does smell like urine though, as you are walking to his room. They work really hard to have him active in the activities.

I was rushed to help my mom find a place, which was difficult because I live on the east coast. We toured four facilities in one day and found this to be the best fit. The staff was very accommodating and the facility has all levels of care available in case my mother needs additional services later. The food was really good and they'll make a snack for her in the middle of the night if she is up. Everything was very clean and organized. Several women were waiting to meet my mom when she arrived which was very welcoming.

My mother has only been in Hawthorne Gardens for two weeks so this review is based on a very short experience, please bear this in mind. I like the fact that HG is not a huge facility, it feels very intimate and my mother feels comfortable. I have found staff, admin and service, very friendly and accommodating of any requests or issues that have come up- issues are minimal I might add. There are multiple activities and my mom has participated in many each day. Food is adequate, not outstanding but typical for a facility such as this. The facility is clean, and the outdoor amenities are very inviting. My mom and our family hope to take part in some of the events they have in warmer weather. There is transportation to appointments included in monthly cost and of particular help to my mom HG has a contract with a computer trouble shooting company who got her Internet issue resolved. The neighborhood setting is lovely too with children and families all around giving HG the feel of a group of people sharing a neighborhood home.

Of course is was way overpriced but it's hard to establish value because it's an arbitrary number. I would say it's fair based on market analysis. I have recommended it to 3 other people so that says it all. It was about location, location, location for me. It's got a very old world feel and I like that but some people don't. And because it's older their room sizes are smaller so if you needed more room this might not be the right place. The key consideration outside of location was the flexibility to the changing care needs. I wanted to minimize the amount of moving around.

Staff= most of them very friendly, very attentive but corporate has come in recently and set up shop and those people don't smile, they seem very unapproachable but the day to day staff are wonderful and friendly. Call buttons are answered very quickly by daily staff. Activities= activities director is wonderful, high energy. It would be nice if they could add an additional outing each week but they do a great job of in house activities as well. My mother looks forward to all of them. Food= food always smells good and I've heard no complaints but it is always late. Consistently late. Staff= most of them very friendly, very attentive but corporate has come in recently and set up shop and those people don't smile, they seem very unapproachable but the day to day staff are wonderful and friendly. Call buttons are answered very quickly by daily staff. Activities= activities director is wonderful, high energy. It would be nice if they could add an additional outing each week but they do a great job of in house activities as well. My mother looks forward to all of them. Food= food always smells good and I've heard no complaints but it is always late. Consistently late.