Senior Management Advisors

We went on the Tour yesterday and feel that is what Josephine would really like. We may put $1500 down just to get it off the market until we speak with the doctors and the lawyer this week. We will then determine whether she goes home for a while or whether she goes directly to the Grand Villa/ We have cancelled all the other tours for now. Thank you for your help. I would not give it a 5 star but probably a 4. I believe they are in the midsty of upgrading since they only own the place since January. [Removed]

Lake land is cleanand taken care of very nicely. We did not like the lighting that my grandmother would need We wanted walk in level showers for her to be able to feel safe.The staff was nice and friendly. The nurses seemed inattentive when it came to taking care of the residents. We did not feel at home here. Families would like the clean community. The staff did answer are questions on everyrhing.

My mother is doing well here at this community. They are taking good care of her and her needs. It is a well maintained community, they do a good job with the cleanliness. The staff is very good. There are activities available for the residents. I've tried some of the meals, and the food is very good. I know she is safe and being cared for well. This is a community I would recommend, it has worked well for us.

I had a lovely tour of this community. This is a good looking community from what I saw. They do a good with the cleanliness of the community. The staff was very friendly. The rooms they showed me were a bit small. They treated my family and I very well. This is a very nice community.

This is a converted motel. It is a nice assisted living community. The rooms are nice and the staff I met were knowledgeable. This community is a little pricy.

The meals provided for my loved one have been delicious, they have lots of healthy choices and they are well proportioned. The nursing care has also been wonderful they are always checking in on my dad and making sure his needs have been met.He is very satisfied in his new living environment.

This is a lovely community. I was very impressed with my tour. Everything looks great, this is a beautiful community. Everybody was very kind and helpful. They have a lovely staff here. This a community I would like to move to when I get older. They have a great memory care program here.

The housekeeping is wonderful, they are constantly making sure that the community is looking pristine. The location is convenient with lots of beautiful scenery around the facility. I overall have no complaints and would defiantly recommend this place.

We are satisfied with the care that mom has received at Grand Villa of Altamonte Springs. Mom seems to have settled in nicely. The community offers a variety of activities for the residents to participate and enjoy. Mom has put on some weight with the variety of meals that they offer.

So far everything is working out pretty well for my uncle here at this community. He is doing well here, and I'am pleased. I would say for the most part this is a good community. My uncle is in good hands here.

This facility is under construction, so I was not able to see rooms / public areas. The planned spaces look attractive (hallways of residences separated into smaller wings, public / gathering spaces on each wing). Activities and technology seem modern and informed by research/science. The people I spoke with there were kind and knowledgeable. I was very impressed! My only concern stems from not being able to see the finished facility and to interact with staff and/or residents.

ONE OF MY FAVORITES

I have not visited Royal Palm as yet. However my son who lives in Florida did visit and we communicated back and forth and I will be moving in on the 31 of this month. He had nothing but praise for Royal Palm , so I told him to sign me up for it. I cannot select a rating as I have not been there in person so I can only guess at one.

They say memory care. It seems to be the big push! It's a nice place but memory care makes it close to beyond affordable. It is clean and bright.

My mom is doing fine since living here. The staff are great help always. My mom enjoys the community. She has participated in a few activities. The place is clean to me and I really like that this place has different levels of care. I would recommend this community

My mom has been residing at the Grand villa for a month. I wish i could say I'm 100% satisfied. Since she moved in there has been a new executive director, a new memory care director and another activities director. My mom was not receiving the assistance promised at first, I've had to make numerous calls to follow up on our agreement of care. After having a meeting with the above mentioned directors things started to improve but still not perfect and that is what i expect, perfection. Mom is being cared for with compassion by the staff but some of hed needs haven't been met on a regular basis. We're working on that daily. However, when a dementia patient is lost in their own world it makes no difference to that individual but it does to the family. On a positive note the memory care director, Jordan, has been my main connection at the Grand villa and she goes beyond her day to be sure she keeps me on top of everything.

There are some really great employees at the royal palm center. They are quick and helpful.

I toured this community while looking into care options for a loved one. The facility was on the older side, but well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

The New Port Inn is a very clean facility. Everyone seemed to be friendly. The value was pretty good. The care services were poor. I can't rate the activities because it is not applicable.

My stepmother is their and food has been really good. I have excellent communication with the staff. I havent had any problems and she is happy being their. It a really good place to stay.