Senior Management Advisors

They are very friendly, both residents and staff. The food is good. The layout is great. Room sizes are a little small. I wish there were more outdoor options for my mom. There are only an area in the back with the smokers or chairs out front. I wish there were more areas for residents to use to get outside.

Grand Villa is a clean and friendly place. From what I have seen they have good customer service. The staff seems to care about the residents. The food could be better. Overall Grand Villa is a decent place.

Nice, clean, updated, lobby - bright cheerful, staff wore purple shirts with name tags, visitors sign in and are given name tags, laundry included, dining hall - bright-clean, have 1 shared room available - needs twin bed, dresser and night stand, have pool table, some outdoor space- limited, 5 stories building. Movie room. 2/3 women- average age 80. Cable wifi phone included .

I've had all good care. I think that we have a wonderful activity program and the exercise program is great. The best way to make friends is to be a friend.

We are very happy here. Everyone is friendly and helpful. It is a wonderful place to live and all of our needs are being met. The activities are good and the pool is wonderful. We really like our apartment - 2 rooms. Very nice. Maintenance is very good. The food could be a little better sometimes.

The employees are friendly. Sometimes the room has an odor. Maintenance is slow with repairs.

I liked grand villa. The memory center is on the first floor and it’s very nice. Very updated and modern. The semi private rooms had a half wall between the beds. The rooms were very nice and s good size. It has a pool that can be used We spoke to the activity director and she was very nice and informative. The memory center has 20 people and intimate which I liked. The memory center is a locked unit which is also good.

The Grand Villa was the best of all of the tours..it was cozy and warm and sunny and seems to be the most welcoming of them all...I give it 5 stars. Staff was nice, the residents were friendly and sociable, the rooms are large enough and had enough natural light that once you get the furniture in it will look very comfortable..the place is laid out like a small "bed and breakfast" type place and has proximity to several shops and restaurants for outings..the costs were high but all inclusive, so no unexpected costs would be appearing.

We were impressed with the variety of living options for specific care levels. The rooms were nice size and easy to get around. Well taken care of, clean and organized. The outdoors were beautiful. At the top of our list. Need additional visits to be certain of my rating.

[Name removed], the activity director, was very helpful. Gave me the tour of the facility and provided me with brochure. She answered my questions. Found the facility very nice, clean and residents seemed happy. Only draw back might be the lack of outside patio but I was told that it will be renovated soon.

Due to health reasons, my husband was only there for a couple of days, but the staff and administration were great.

Very knowledgeable staff. Simplified fee structure.

Nice facility but in need of a little upkeep to grounds, rooms etc. Painting, cleaning of sidewalks, etc. Rooms were nice and clean. Friendly staff. Presenter was very good.

Mom is in memory care and they do an amazing job with them. They keep a very close eye on all the residents, but yet at the same time let them do most of what they want to do. They have some activity going on in the main area most of the time. The TV is always on with music and sometimes funny shows that some of them engage in. I love the fact they can go outside whenever they want and are actually taken out every day (weather permitting) for some fresh air.

I liked this place better then [removed], but am uncertain yet if this situation will work for my Dad. I need to see other places before I make any type of decision.

Like the place a lot. So did Mom. Going back again this Thursday to discuss next steps. Only availability right now is 2nd floor apartment and we would like one on the first floor for Mom.

My cousin [Name removed] receives good care

My mother is very happy there. She has memory issues but is still independent with ADLs . At first we had a few issues because the staff did not realize the extent of her dementia. Once we worked through that issue, the care she receives is better. She likes the food and has gained weight. Residents are strongly encouraged to participate in planned activities but not (forced). She enjoys the occasional trips out to nearby restaurants.

Mom feels very cared for

Everyone seems friendly and helpful. We are pleased so far with the facility except the pool doesn't have set hours and its kept locked most of the time. Since having a pool was one of the deciding factors we are disappointed with this area.