Senior Management Advisors

The staff members are wonderful and the care services they provided are excellent. The staff are just really receptive to any questions or feedback you give them, and they are also good with answering in a timely manner. Our mother absolutely loves the meals that they service. They have started to loosen up on the covid restrictions so they are now increasing the activities so there is more for the residents to do.

We did a virtual tour with Pineapple house and it was a very nice facility. They did a great job and it was convenient for my sister and I since we live in different states with different time zones. We were able to tour it together virtually and ask any questions that we both had.

Today was an early Mother's day celebration for all interested residents. It was GREAT!!! We had a wonderful lunch of Shrimp cocktail, Chicken Curry (mild) salad, fresh fruit, cheese and crackers... Then a fashion "show" by one of GV's FABULOUS Activities folks! Very nice, and well done [name removed]!!

My husband is well treated, well fed, the staff all know him and can talk about what he did that day. They keep me well informed when he is feeling ill and when his day has not been good due to a fall (he is less steady these days). They recommended a new chair and other things that would help him navigate better. He likes the food, says it’s very good. He seems happy. They took care to keep us informed when he was in hospital due to illness. They are very caring and try to be helpful to the entire family

This is a family environment all the way around. Great leadership starting from the top. All of the staff go above and beyond.

My mom has flourished both physically and mentally since moving to Grand Villa. Professional and heartfelt care begins at the top and is evident at every level. She has become a happier, healthier and more competent person. I could not be happier with the choice that we made.

We have been pleased with Grand Villa of Altamonte Springs. I live out of town but what I hear from my brother is that the staff are accommodating and always get back to him whenever he calls with questions or concerns. Overall it has been a good experience.

I think it's a very good experience, and I would recommend it. They're very friendly people, and they do a really good job. They have activities every day - my loved one really enjoys them and is very active. He enjoys the bus trips, likes to go outside, and has plenty of interactions with his resident friends there. I like everything I see there.

My mother in law has only been in Grand Villa a few months and everyone we have had contact with has been wonderful! My family had problems within our own family when it came time to placing my mother in law into any assisted living facility and Colleen has helped and advised us tremendously!

The staff in the Memory Care unit are wonderful. Bennett, Chalmy, Teri, Angel and too many others to name are always on top of any situation that arises. They’re fun people and treat the residents with special care and kindness. It’s a newly renovated facility and very clean. My partner has been there for 5 months, and he always looks well cared for.

The community is clean, comfortable. and the room sizes are nice. My loved one is happy here. The communication from the staff is good. They do a video once a week

They're wonderful, they're so kind and do their very best. They are great at communicating about our loved one's care. We were worried about falls, and one did happen. But we know they can't be there every single second. I'm hoping our loved one is able to go back to Grand Villa after rehab. They're the ones I trust the most to care for her. It's been a very positive experience.

I am a Registered Nurse of 30 years with a Certification in Case Management. When I needed emergency respite care for a family member, Grand Villa was my first choice. I had rounded on residents at the facility in the past, making the choice simple when choosing a “home away from home” for my family member. This is a well oiled team who work cohesively to provide quality care with a personal touch while maintaining the utmost dignity of all.

From the feedback I have received from family, they seem satisfied. It is a newer facility and the staff are very accommodating to whatever she needs. Overall it seems to be a good facility and I would recommend to others looking.

My mom loves it in this community. The staff is wonderful, the owners are even there and take an interest in the residence. They do all kinds of fun craft projects I would definitely recommend this community to others

Our experience with [name removed] and all the staff at Grand Villa of Englewood has been great. I can’t say enough about all they have done! They have been a God send. The staff continues every day to work with and for the residents. They all are very dedicated to the residents and truly look out for them. They are constantly coming up with activities and outings for all to enjoy. Especially during the pandemic – wow, they have gone out of their way to keep our loved ones safe and also provide a balance of activities during a very difficult time period. They have been so creative in keeping communication open and available during the pandemic. Thank you Grand Villa for all you are doing! Keep up the great work!

We chose Grand Villa of Ormond Beach at the time because I thought the value for the money was good and the original staff I dealt with were quite kind and caring. The room sizes here are pretty good and adequate for her needs compared to others that we looked into. I would absolutely recommend.

I placed my mom at Grand Villa, in the memory care department in November. It was the best decison I could have made. She is well cared for and the activities keep her busy during the day. The rooms are modern, clean and the staff is very attentive. She refers to it as her "special apartment" and she loves it.

I had to place my Father with Grand Villa of Altamonte Springs in [date removed], the start of Covid! Even with the facility having to deal with all the government regulations, they still managed to give my father extra special attention. ALL of his needs were and are cared for, they have made my father's life so much more comfortable. And being that I am out of State, they have put my mind at ease, and I am a worrywart! They take the initiative and have made very good decisions regarding physical, occupational and mental therapy, as well as keeping me informed of the status of the forth mentioned. They really do take the extra step in all areas of care; they are compassionate, kindhearted, considerate and concerned. They go above and beyond, just an example, my father always manages to turn the volume down on his cell, so my siblings and I are unable to call him, the front desk always sends someone to his room to call us and it could happen a couple of times a day! They really do take the extra step in all areas of care, they are compassionate, kindhearted, considerate, concerned. I Highly recommend them.

I was currently in a rehab for breaking my neck and I was thinking about moving into an Assisted Living community. I talked to the Executive Director [name removed] and she was so gracious to me and what I needed to do. I know when I am ready to move that Grand Cilla will be my new Home and I will be very happy there. When I am well enough I will be coming to Tour that community. Thank you for you help and kindness in my time of need.