Senior Living Residences, LLC

Visited with parents. No "hidden fees".

Beautiful community, didn't feel like home though. There were not a lot of grounds to enjoy.

We toured at Cornerstone at Milford, and though that the community was very nice. We certainly liked the very friendly staff there, but thought that the community was too far way and too large for my loved one.

The Arbors is a beautiful building and very appealing aesthetically.They have done a wonderful job maintaining it. The most important part is the care of course. I would say they need more staff and to be more attentive to patients needs. They have some inconsistency in staffing. They offer activities and are encouraging her to get involved. The food is very good also. Overall things are okay but I am not very impressed with the Leadership. I don't feel their hiring and training processes are as solid as they could be. They have recently had turnover and hope things improve. I'm not sure what they are paying their employees but a more competitive pay may bring in better talent as well. I want to be fair in my review and things are not horrible but some things could improve.

As with anything, communication is so important. My family's experience to date has been that communication between staff and family and even staff themselves has been inconsistent and on more than one occasion poor. We are working with the facility and staff to improve communication keeping in mind what's best for our loved one.

My mother is doing the best that she can on making the adjustment into this community. the staff are very friendly and have been attentive to my loved ones needs. She said there could be a little improvement on the food they serve. It is a mediatrian diet so its a little different then what she is used to with the different spices and flavors.

My mom is happy there but every year the price goes up. It's hard to change your parent once they get accustomed to a place and I think they know that. There has been quite a turnover in staff recently.

Methuen Village was very helpful when we were looking for respite care options. The staff were very friendly, definitely the nicest people we talked to in our search. It's a very nice looking and clean community, and they're able to provide the sort of care we were looking for. The community is a bit less active than she'd like, but still very nice.

I think this may not be the best place for him, it comes down to cost and there aren't a lot of other different options for him. It's near transportation, Lower Mills I think is a fine area, I just think the age population is not right for him, they're much older than he is so I don't know if there's any place where he'll feel comfortable. He does try, they're very friendly and he has connected with some. I think they're caring people there, but he needs help they can't give him. The location is good, it's next door to a place he worked out in every morning, it's right around the corner so that was good for him. I think the biggest thing is fitting in with the other residents. There was some question about whether Standish was following through on the activities they said they were going to do, but I don't live there so I don't know.

My parents were only there for three and a half months from September to December 2022. They spent one day in regular Assisted Living then were moved to memory care where they spent the remainder of their time. The regular Assisted Living part was beautiful had nice activities and a beautiful dining room and good food. If I'm rating the memory care section separately, it was not a good experience for my parents or myself. Having moved them to Memory Care unit elsewhere, it has been very different. From my experience I would not recommend this memory care unit and would give it a 3. It wasn't horrible neither was it good. It was crowded and residents rooms always have to be locked.

My mother has been here now for several years and if I could afford to move her I would. The stars are for the wonderful caregivers- they get a 5, and it’s why my mom is happy there. The families on the other hand are incredibly frustrated. My mother moved in and we received no welcome packet- neither of us. There was not a single meeting with my mother or me after she moved in ever. reaching the head nurse to set up an appt was impossible. Why? Who knows. The turnover of the directors and the head nurses are annual- this director has lasted 2 years, but she is the 4th in 5? 6? Years. We can’t even keep up with their names! The AM receptionist is great, but none of the others know what’s going on day to day- not the support groups, hair stylist, et -how do you not know who is coming in the facility each day, or their schedules? the director doesn’t even know! NO Mediterranean diet. Pizza. Turkey tetrazzini. Wings. & tons of sugar from morn to eve. It used to be great 10 yrs ago

I toured this facility and it was ok. Everyone was friendly.

It is a beautiful place and everyone seems happy, it is like a hotel. It is fine for assisted living if you need minimal assistance and are more independent and active, but I did feel misled and do not think they should have accepted my loved one. It was not a good experience for us and it did not work out in the end.

Our family had an in person tour and it was a nice tour experience but it was just not going to be the best fit for our loved one. The main thing we did not like was the location - it feels like your in an industrial park and when you look out the windows you see parking lots and factory buildings. The surrounding's were just not very plesant.

It is a nice place, clean. It has very friendly people. You have to look carefully at the facility and make sure it absolutely fits your needs. The food is not the greatest. They seem to change chefs and don't understand dietary restrictions. They are not quick to respond to help. With the monthly cost, I would expect the food to be freshly prepped and not pre packaged box food. They do what they are supposed too when people are on top of them. They charge for absolutely everything. You pay for the level of care your loved one receives. They do not consult with the residents or their family members regarding the changing of my loved ones medications. The medication comes in small pre packaging labels that are sometimes hard to open and hard to read for the residents. The pharmacy they use I would give a 1.5 - 2 stars. They hired a company to come in and clean her chair one time for [price removed].

we toured this community and really liked the staff we met. they had a lot of residents and a lot of activities going on. with so much going on - we were unsure if my loved one would feel comfortable with the amount of recreation.

We chose Farmington Station because of the location, my mom lived in the area and all her kids are in the area as well. The room sizes are good. The food looks ok, some meals look better than others. They have a decent variety. I would recommend this community.

We have had some kind caregivers for our family member over the last few years. The current director [Removed] is very difficult to work with. We have found her to be rigid and at times unprofessional. She has made a very difficult situation so much more stressful and overwhelming. Not a good fit for us.

My tour of this community was a nice one. The community looked nice and clean. The staff was helpful and nice. Everything went well, this is a nice community.

Activities sound intellectual. Residents include professors/bluecollar mix Old Georgian style house.