Senior Living Asset Management

Ridiculously high turnover - Director is non-responsive. Building was once THE place for Alzheimer's care but now it is just a space. Pictures are of when first manager was there and she left a long time ago. Recently fined by EEOC for discrimination of staff and that says it all about how this family operates. Moved mom out last month and have never been happier with new facility

I am extremely disappointed and gravely concerned for my grandmother's health and wellbeing at Bloom. Things have gone down hill since management changed from Riverside to Bloom. For the third time in the past year her medications have been [removed]. She ends up in crippling pain and nothing is done about it until someone from our family is present. Luckily we are able to go over there almost everyday. I don't feel safe with her in their care without this level of vigilant monitoring. Neither the management nor the contracted health aide company have been responsive. We will be moving my grandmother as soon as possible.

This facility is terrible, under staffed, no communication, no follow through. You can email or talk to the Director but don't expect to get a response despite his instance that you contact him. It is not clean and the staff is grossly under trained for the task at hand.

The food is awful and cold.I feel like my grandmother is living in Martha Steward federal prison cell! The room are cold in the winter and steaming hot in the summer. No one seems to care if she comes out of her room a eats. We found her last weekend outside in 35 degree weather with one sweater, no bra and one shoe. There is answer from the man running this place. He told us he would investigate and get back to us.