Senior Living Asset Management

I'd say we've been satisfied and overall happy. I would recommend it.

Good value for lower fixed income people.

The staff were so friendly and helpful and tried very hard to care for so many in that ward without enough help but I never saw them lose their cool or fail to be professional. Part of the reason for the low cleanliness factor was their difficulty in getting and keeping staff. The frequently were understaffed until right before dad passed. Someone should tell them that in that situation when cleaning, especially mopping floors, water needs to be changed frequently because the urine odor was often overwhelming and it was throughout the unit so I suspect they were not changing the mop water enough

My loved one is currently a resident at Barrington Terrace of Naples and the experience at this facility has been very good. We are very happy. Good care, clean facility, nice staff. My loved one is much more content here than he was at his previous facility and even seems happy now.

I would recommend Barrington Terrace of Naples. I think that with the number of Assisted Living facilities in the area, and from what I hear from other people, Barrington is still at the top of the list when you start ticking off requirements that you are looking for. I felt that they were kind of pricey but I think, in part, that was just my ignorance, especially considering what the going rates were. My mom had some complaints, but she was not an easy person to please. All she really wanted was to be in her own home in WI and that was just not feasible.

We picked this community because of the friendly staff, and they treat the residents well. I would recommend to others.

We chose Brookdale North Naples mainly due to the facilities close location to us. The staff here have been excellent! I would absolutely recommend them to others.

I think the quality of care is excellent… But I think mom needs to be in the memory care side instead of the regular side of the building.… Just to get a little extra care. They will probably move her once a room becomes available. Overall the place has been great.

Our family had an in person tour with Brookdale North Naples and it was a nice tour experience but the community was older and a bit musty, but it was very homey.

The Canopy associates are caring, competent and responsive to the needs of the residents and their families. There is a strong supportive atmosphere among the residents. Resident concerns are promptly addressed.

The facility is good. I chose it because my mom is 96 and they provide assisted living through end of life care. I have no major complaints except that the response time for assistance is slow and the food seems to be on the spicy side. It may be ok for some but the one day I was there everyone around us was complaining and no one wanted to say anything to the chef/wait staff. I don't think the speed of assistance is better any place else but for the money being spent I think they could do better. I am pleased with the facility overall...so much better than where she was at previously.

Bloom is good. [name removed] has settled in nicely and I think the employees do the best they can. I am glad he's there, safe and secure.

They could use help with keeping the place smelling fresh and clean. They are very good with the care services, and they keep me informed. The few activities that my loved one has participated in, they seemed to enjoy. They do pretty well with everything, and I am fairly pleased.

It is a nice and welcoming community. As always there are little things for improvement but overall my mom is having a very good experiencing and is settling in and enjoy the community.

I thought this was a good experience at Bloom overall. The community followed through with what they said they would do. The staff were engaging with my loved one and family. The continuation of care was a little bit goofy, and could be improved for the residents and could be improved in the future.

I think they are trying hard, the immediate staff are all very friendly. They are trying, but they are run like a corporation. Which I'd say is a negative because everything has to go through corporate and that can take a long time; and in turn, it doesn't have that personal element to it. They're not great communicators. My loved one has been there for some time and have only had their laundry done twice because somehow they didn't get put on the laundry list. I realize people can get lost and my loved one should speak up, but they aren't the kind of person who will do that. I have to keep contacting them to get things done because they're not great with communication, but maybe they will get better. I also realize that they are having staffing issues in relation to shortages and Covid, so we'll remain patient.

The main problem is the food is awful (not healthy). And they don't have enough staff - although that's not their fault. So so some of the non-medical staff can be rude and unpleasant. And response time to call buttons can be slow But the cost is reasonable, and the medical and care services are excellent otherwise. They do a good job monitoring my loved one's condition and transporting her to doctor appointments. And the facility is clean.

The services at Brookdale North have always been good, meals are just fine. Residents are very friendly and care about each other - staff is caring too.

Would like more transportation. Wonderful nursing staff and take very good care of me - excellent! Community inside and out is great.

[date removed] I moved in with my husband, I am very happy here or I wouldn't live here so long. Food is better some days than others.