Senior Lifestyle - Main

It seems to me that the layout is a bit confusing. When you walk down the hallway, it looks exactly the same everywhere you look. It can thus be hard to get your bearings and find your way around. I also do kind of wish they had a pool. It is a very clean facility with friendly staff, but those are a couple of areas for improvement that I have noticed.

Very nice looking, but probably way too large of a facility for my Mother. I don't think she would feel comfortable and she would probably feel overwhelmed. The Woodmark has so many great things to offer, but it may not be right for her--at least on the assisted living side. The Monarch unit (first level of memory care) was smaller, but they do not currently have a room available.

My mom has lived through 3 Executives until the 3rd person was left go Kathy Rhoads she was the best thing to happen for that community. At present you have a Ice Queen overlooking that property named Diane we had her before when that home did not have anyone their she is the worse person to run that home. As the team tells me today she is out on medical leave so my question is How is Brookdale taking care of my mom and everyone else? Who is going to watch Wynwood and I was informed that Brookdale is also losing the Executive at Dublin. I feel values have changed I am really thinking of moving my mom out.i cannot speak for other families but you know we talk they feel the same. You had the perfect team "Corporate America"all about money and census.

We haven’t used any care services yet. I don’t know much about the community. The food is good. There is always trouble parking. We picked this community because of the location and how close it is to family. The friendliness of the staff is a four because some of the staff are wonderful.

Long waiting list. Receptionists less than friendly. Concern over secured environment. Residence wear arm or ankle monitors. Residence must bring in own furniture. Not a positive choice.

Had a lot to offer and the price was doable, but they did not have the memory care that was needed. Was told that if my mother left the building at night they would ask her to leave.

This was a location we toured when looking into options for our loved one. It was a nice looking place, the staff were very friendly and provided a good tour and were very prompt with any follow-up questions. I don't have anything negative to say about it, but the fit just didn't feel right for our loved one.

Nice Place - Decent One Bedroom - need to get a large on with a view. Concerned about changes in life forcing changes in apartment. Want to make sure that he can stay in the same unit until he needs a memory care situation.

A very nice location but was only shown apartments. There were villas but needed to contact a real estate agent to see them. Fairly expensive so probably will not fit into my budget.

For one thing, this location was just too big for Mom to be comfortable in. It would take too much of her day just getting too and from different parts of the facility. Also one big negative was that during our tour, which was 2 hours long, we only ended up seeing 2 staff members.

I was not impressed, it was the most expensive of all the places we visited, 5200 or plus a month, and my son and I were not impressed. The memory care unit was kind of small and we wrote it off right away because of the set up.

I did not like them at all. I thought it was icy cold out there, I thought it was clean, it was a beautiful place, it was much more expensive, it would have almost been double the money and what he had the money for he would have had to do the apartment thing so they wouldn't have been able to watch what he was eating.

If you're looking for a place that has assisted living, good food and is beautiful, then this is the place for you. If you're looking for a dementia care unit....then pass this one by. They have a small wing for dementia care "spring cottage", but it is only a hallway of rooms that are so brightly lit it always looks like daytime, since each room has a panel window on the side, there is always light shining through the window. Can be very confusing for someone with dementia. Their form of mental "therapy" consisted of the therapist putting in a video of old people doing therapy.....yes watching a video of a therapy session...while the "therapist" texts on her phone as the residents watch.

My mother and father in law where here for a week. The food wasn't as flexible, you ate whatever they gave you. I don't think they thought the staff was as friendly either but their biggest problem was the food.

The community is very lovely, has very nice views and plenly of nature around. The problems we are having is which the actual organization. They just don't seem to be very organized or professional. There seems to be lack of communication amongst them that is affecting the residents. It is really hard to get things done at the community. We have had issues with something not working and it has been like this for several weeks. They had a person come look at it and they said they would come back after fixing a couple of other things but has yet to return. There is also concern with the financial part as they just give a generalized reason why charges are going up rather then specific reasons for it. It is very hard to get a hold of anyone sometimes they return the calls sometimes they don't.

Visited 7.18. Place has Grown, & added services since late-'80's! Dressier 'members' than I 'm comfortable with. Perhaps 10:30 am is poor time to visit? Mngmt wants you present for ALL meals, when I'd love to have my simple brkfst in-room. They phone to check if you don't show for meals - Just to be sure you're OK. Person I saw was Betsy. Good at her job! Have Propaganda folder.

My father has been ther for about a week and from what my mother has told me the food is not good and she doesn't like it. I think the care is okay. My mom said the ratio of caregivers to patients is 7 to 1 so that's better than some other places. It's fairly expensive.

possibility

Didn't seem as friendly. Representative was not very knowledgeable - didn't see many residents.

The staff at Benton House was great. We did respite care for just one night.