Senior Lifestyle - Main

I was impressed with the different buildings and especially the concierge in the independent living buildings. Older building, but that's neither here nor there. They can manage with feeding tub.e

It is a palace.

Nice staff, unfortunately the rooms are too small.

Visit was not detailed, more informational. Hospitable and helpful information from Julie. This is high-end. $500 will reserve a place on the waiting list, which could take as long as 6 months to get in. In the tour, I did visit the 3 levels of care. The atmosphere, paint and decor were very pleasant. There was no unpleasant odor. Residents were engaged in a variety of activities.

Very nice place, restaurant like O Club. Patrons all seemed VERY active. Few showers with access & the step was a little high.

Nice place. great food, nice pool with whirl pool for 10 to 12 people all indoors, Seem a bit high but specials brought price down into the reasonable catagory

Looks nice

Very nice. Semi-private rooms looked nice. NO MEDICAID FOR DEMENTIA.

Mom like this most of all

I really loved this place. I stopped by unexpectedly and they took the time to talk to me and show me around. Very nice place and very nice people there. A few days later the Director stopped by to meet my mom. Definately considering Sterling House.

After our tour at Woodbourne Place, based on looks I would rate it 3 out of 5. Based on hospitality of the staff, I would rate it 4 out of 5. They were very welcoming, honest, and promised very good care. They had good follow-up with me afterward. However, it was too far away for our family. There were no open areas for families to visit - visits would have taken place in the resident's room. And ultimately it just didn't have all the warm fuzzies and beauty of the place we chose.

Barrington has beautiful apartments with a lively ambiance. we came across some good people here who were very friendly and helpful. especially the front desk staff and the activities director, they were extremely kindhearted. we did notice a big difference between the general staff and the nursing staff. the quality of their assisted living program did seem to be lacking. it wasn't so much the nurses themselves, but more so the management. we did have to remove my loved one because their was a lack of attentiveness and care management, we did not feel that we were working with a team. this was also a learning experience, as we may not have been fully aware of my loved ones state and needs. Barrington has a lot of great strengths, but their assisted living is a weakness. I can tell that this community is changing, and it doesn't take much to notice that there has not been a revamp in the assisted living side. Barrington would have been a great place for my loved one several years ago when she was more upbeat and independent. I would be hesitant to recommend this community to those in need of an advanced level of care; I would advise you to look elsewhere - just based off of our experience. this would be a great community for independent living and younger residents.

We do not have much feedback as of right now, but the feedback we do have is we know our loved one is not happy with the meals they are serving. There are also no activities right now.

The community made us guarantee our loved one at the beginning and that all cost extra. So the man issue was that there were additional charges due to covid but no refund when our loved one passed.

I think Lake Barrington Woods does a wonderful job. They have been vigilant through COVID. I wish they would improve the food and that might help change their rating.

My first hand (initial visit) was great. Very friendly staff. I have noticed that since my father has been a resident there, communication via phone with the 2nd shift hasn't been good at all. I left a message with a staff person to have [name removed] (Administrator) to give me a call with some concerns that I have, and as to date, I have not received that call, which concerns me. Also I informed the staff that on [date removed], I would be picking up my father to take him to a family viewing and to have him ready by 1:45, no later than 2:00pm. When I arrived, the aide said no one told her about his leaving and she had no idea what was going on. I find this kind of disturbing and think that more communication needs to be done. Otherwise, everything else seems to be going ok

My mother has been doing fairly well in the memory care unit at Copper Springs. She was sharing a room with another lady which was a new experience for her so it did take some getting used to. The staff are friendly, attentive, and appear to be genuinely concerned for the residents. The food appears to be good. My mother is still very active and the memory care unit is a closed unit so I think she gets pretty bored and would like to move around more. My mom says she tries to watch tv but she can't hear it. A sound system might help that They do seem to run out of paper products frequently; paper towels, toilet paper.

There are some unhappy campers at the Sheridan at this time. The residents pay a considerable amount of money each month for their apartments and additional services. At this time, the quality of the food service is a concern. There have been numerous head cooks over the course of the last year. Foods that are posted as being offered at meals are often not available when a resident tries to order their meal. Perhaps further guidance needs to be given to the kitchen staff so that they can adequately order amounts of food. There has been a revolving door with servers, as well. Seniors appreciate consistency and getting to know those who care for them. It would be advisable for the laundry staff to speak to residents about their laundry needs before removing it from one's apartment. There are many positive things happening at the Sheridan from the quality of the facility, its cleanliness, the outstanding recreation director, the friendliness of the employees, and the availability of a van to transport residents to appointments and nearby shopping. I look forward to seeing improvements on the issues I have identified on my next visit to The Sheridan at Tyler Creek.

The meals are sometimes lacking and sometimes too spicy or salty. Other than that the staff and help are outstanding. Everyone is so friendly and eager to help.

I have been here for 8 months, I feel it is not fair to try and rate my experience for this reason. Legacy at Willow Pond has had a whole new team and they are doing well to make a new home for me and others. Some things will be changing as time goes and I was prepared for this when I came. So far my experience has been good and I look forward to a future here at Willow Pond. Check back in a couple years and