Sagora Senior Living

The transition was great and my loved one is very happy here. I even thought why did i wait so long to look into a place for her. I would recommend this community to others based on my experience.

The friendliness of the staff members really stood out to us in the beginning. Our loved one does have the smallest apartment but it is well appointed.

My loved one loves it there. Everybody is friendly. I'm very impressed with them. The building is a little older, and they could paint and redo some things. But don't let that make up your mind. They make up for it with everything else they offer there. It's very clean, and that's one of the things that attracted me there. It's a family environment. From the maid to the management, they're all like family. I definitely feel like we get our money's worth.

I like that they have independent and assisted living together, so there's a variety of people. Both the residents and the staff are very nice and very helpful. That helped me a lot when I first got here. I haven't had any problems really. The cleaning staff does a great job cleaning the apartments. I've been very happy here - in fact, I'm surprised how happy I've been. I had always lived in houses or apartments for most of my life, so going to a studio was concerning. But once I got in, it's been just fine. And I actually love it.

Our loved one was previously in independent living which was cheaper, now they have been moved to assisted living which is much more expensive. However the value is right on par and worth it, the community is a very nice place and well decorated. When we are able to visit it is kept clean. House keeping comes over a week to our loved ones room and does a good job. The staff members are very friendly. Our loved one is enjoying the meals much better then their previous community. She is really enjoying the activities like bingo and will occasionally listen to the music. The activities are still pretty limited but what they are offering are good

Such great care. From the moment that we pulled up, helped us unload all of our stuff, furniture, clothes everything. Once we were here, all the staff have been great. Very accommodating. This place has help us more than any other place!!

They seem to do a good job of trying to keep the residents safe during the pandemic. I'm happy that they have at least opened things up more to the residents and aren't always keeping people in their rooms, even if family visitation is still limited. I haven't had any issues with the staff. They all seem to be good. It's a nice facility with nice rooms, and they seem to keep things up well. Maintenance seems to be good as well. I also like the intercom system because it allows them to remind the residents of activities and things going on.

The community is currently on lockdown due to covid. they are trying hard to keep us safe. I would recommend this community to others based on my experience.

The staff is very caring. They pretty much take care of all of our loved one's needs. They're very good medically, and on top of all of her medications. They have nice facilities. She can get her hair and nails done right there. The living spaces are very very nice. She has a lovely room, her own bedroom with with two closets and a good size living space. She's loving it. And if she's happy, we're happy.

Don't know how it could get better. As close to being home as possible.

We are super pleased that our loved one is here. The staff are responsive to phone calls, and messages. They have really helped the family and the transition of our loved one being in the community, plus assisting us in learning how to redirect our loved one in conversations. Once a month they have a dementia workshop for families of the residents in memory care that can go for support and education.

The director was very friendly when we initially toured Heartis, and all of the staff members have been wonderful. The location is great, the amenities are great and new. The price is great for the quality of the community and the quality of the amenities. The staff has made the transition for our loved one very smooth, they have gone above and beyond for our family and have been extremely helpful. We are happy with them.

Heartis San Antonio has been been absolutely amazing. I would give them a 20 on a scale of 1 to 5. I would tell others looking into the facility to not be afraid to move their loved ones here. I wish we would have moved her sooner. She is very happy.

I really liked Elmcroft of Pinecrest. They were in my top two, and I had a hard time deciding. They have a nice walking area, and I really liked the nursing facility, the layout, and all the activities they had. But it felt like many of the other assisted living facilities in the area - they house several different care levels in a big, multi-floor facility with elevators. And I thought that might be more difficult for our loved one with dementia to navigate. We ended up choosing a smaller, homier community that was all on one floor and closer to where we live.

The staff was very friendly and [name removed] who provided the tour, did an excellent job. It was my first experience looking at a facility for my mother and they answered all my questions and made the whole experience very pleasant.

This is an awesome place! The staff are compassionate, caring, and kind to the residents and families. They go above and beyond to love on your loved one. At the time when my loved one was there the community was between chefs. The maintenance team ended up filling in for the chef. Due to this the food wasn't always consistent. They did try to assist my loved one in providing good that they would enjoy.

The staff can be attentive towards the residents needs. Sometimes the staff are running to make sure all residents are attending to in a timely manner. The community is very clean. If your loved one is in assisted living they have a big dining room. If your loved one is in memory care they are secluded from the dining room. They do keep the memory care unit "locked down" for the residents safety. The staff are able to get my loved one involved in activities.

We toured The Brennity looking for a place for my father. [Name removed] was wonderful and patient in explaining everything and showing us a number of possible apartments. The residents were very friendly and seemed very happy. The facilities were clean and very appealing. We were very impressed and lucky to find an apartment that met my father's needs and was available quite quickly. I'm appreciative that as I leave home hundreds of miles away, my father will be in a wonderful place with welcoming people.

The community looked like a five star resort, with a lot of activities and amenities. The price was out of our budget and that was the downfall.

The food was fantastic. There was one lunch that was spareribs, and a breakfast was a spinach breakfast. My loved one was well cared for. I was pleased with the community. The only concern is sometimes the overnight staff would seem to be a little rough, which is the only negative. The community is beautiful though.